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All You Need to Know About the Rooms
at Hyatt Place Richmond/Innsbrook

Room/Suite (61)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Booking.com
US$94
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Free cancellation until 11/07/20
US$94
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Free cancellation until 11/07/20
Lol.travel
US$94
US$85
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SAVE US$9
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Agoda.comUS$94
Hyatt.comUS$94
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
Acting manager told me they had cleaned room it and it wasn’t cleaned until I called for them to come take a look. Was told I...
Very clean hotel, the room was huge more than enough space for the guest in the room, great breakfast,the staff keeps the...
... adjusted the price for me when I checked in and gave me the room for the corporate rate. I like the location of the Hotel,...

Reviews that mention rooms

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sstewart27502 wrote a review Mar 2020
1 contribution
Acting manager told me they had cleaned room it and it wasn’t cleaned until I called for them to come take a look. Was told I would get 30% for entire stay, and only got 30% for one night. Not worth the fight. Stay away from this place.
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Date of stay: March 2020
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mike B, General Manager at Hyatt Place Richmond/Innsbrook
Responded 3 Apr 2020
Wow, I do apologize about the cleanliness issues you encountered during your stay with us. We were happy to give you 30% off on one evening. We hope you try us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jasminew1988 wrote a review Mar 2020
Brooklyn, New York1 contribution
Very clean hotel, the room was huge more than enough space for the guest in the room, great breakfast,the staff keeps the dining area clean, GREAT FRIENDLY customer service. Will def be staying here again when I am back in the area.
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Date of stay: February 2020
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mike B, General Manager at Hyatt Place Richmond/Innsbrook
Responded 3 Apr 2020
Thank you for the awesome review, we hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
alqattawi wrote a review Mar 2020
1 contribution
The staff was very Helpful. I was not able to get the corporate rate online. The front desk Personal adjusted the price for me when I checked in and gave me the room for the corporate rate. I like the location of the Hotel, many place hangout.
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Date of stay: March 2020Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mike B, General Manager at Hyatt Place Richmond/Innsbrook
Responded 3 Apr 2020
Yes our location is excellent, we have many restaurants and shops in walking distance. Thanks for the review, we hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
geralyn042509 wrote a review Feb 2020
Accokeek, Maryland1 contribution
Nice hotel but had issues with the thermostat. The staff was very professional and the room was well-appointed but it was very cold and the heat pump blew cold air all night long making it very difficult to sleep.
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Date of stay: February 2020
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Service
Sleep Quality
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mike B, General Manager at Hyatt Place Richmond/Innsbrook
Responded 3 Apr 2020
Thank you for the review, I will have my maintenance staff check the thermostat out in that room. Do you remember the room number?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AjamasB wrote a review Jan 2020
West Virginia11 contributions10 helpful votes
The room layout was perfect for a business traveler. The TV had was mounted with external ports to make it easy to hook up my laptop for a larger screen. Staff was very friendly and helpful. The customer appreciation snacks were amazing.
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Date of stay: January 2020Trip type: Travelled on business
Value
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Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mike B, General Manager at Hyatt Place Richmond/Innsbrook
Responded 3 Apr 2020
I am so happy you enjoyed your stay with us, we hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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