I guess it started at reception when the attendant on duty was more concerned about her 2 yappetty dogs behind the counter than checking in a guest. My room was in the Pond house, which is supposed to be the newest part of the property, whose front steps are rotted and the front door held together by a block of wood and a metal brace. There is no ice in the building, and no a/c other than a pitiful window unit that makes noise but doesn’t put out cold air. The wifi does not work on the second floor, and the attendant’s solution to that was for me to cross the parking lot in my pajamas and use wifi in the lobby! While pretending to help with wifi, the attended suggested that the real problem was that I did not know how to use an iPad-seriously? There is hot water, but the bath room is circa 1950. There is a suggestion of breakfast service, but it does not start until 0830, which is 30 minutes after my first morning meeting. I would stay anywhere else if I am ever foolish enough to come back to this area.
We arrived before the normal check-in time and were pleasantly surprised that our room was ready. The interior of the house was very clean and nicely decorated with period items. Our room was on the second floor. The room itself was spacious but the bathroom was in need of an long overdue update. I realize that this is a historic home but really?
The exterior, grounds and pool are in dire need of attention. The beautiful covered porch on the second floor at the front of the house is lovely. We went out in the early evening for a glass of wine and found the chair cushions filthy and there were cobwebs everywhere. We decided to take our wine out to the patio/garden area. There are plenty of tables and chairs out there. It could really be a nice place to relax but really needs attention. The flower beds need are overgrown and need major weeding. There are weeds growing in the walkways. We were disappointed there too. The pool area was absolutely aweful. Although the water was crystal clear, it hadn't been cleaned in a while. The area around the pool was not h all, that's what most B&B's are all about. Not here. We were served a small bowl of fruit, scrambled eggs, 2 slices of bacon and a biscuit. Not at all what I expected.
As for the employee, they were very nice. I don't think either one of them were the inkeeper. I assume the owner is not on premises. If you're expecting that interaction you won't get it here.
The other thing, which is out of their control, is the traffic. If you're looking for a peaceful, quite place to relax, this isn't it. The property is right off the interstate. Very busy. If you're a light sleeper, the traffic could keep you awake.
Would I go back? No.
Our stay at Maple Hall Inn was great! The innkeeper was extremely welcoming and kind during our two-night stay in March. From the historic, charming rooms to the delicious country breakfast; Maple Hall is a wonderful bed and breakfast. Each room is unique and spacious with very comfortable beds. Located just outside of Lexington, Virginia the inn has beautiful gardens and grounds that you can walk around, before driving the 15 minutes into downtown Lexington. We highly recommend Maple Hall Inn for anyone looking to take a trip into beautiful historic Virginia.
We could NOT have chosen a better place to have a small reunion of old friends. The innkeepers and their staff bent over backwards to accommodate a variety of needs, from rooms, to a great breakfast, and beyond. They made the gathering of this small group even more special and more fun! This lovely property is steeped in history starting in 1824, with the mansion dating from 1850. Go there expecting the buildings to be historical and not a tourist cliche. We stayed in the Pond House in a large suite with a large full bath. It was adjacent to a small kitchen area with a microwave and refrigerator and free coffee. The peaceful deck off the kitchen area gave view to the old pond, which was the perfect place to drink coffee and gather our thoughts each morning. Wonderful Inn. Great time.
We stayed for a overnight at the Inn. The room was very nice with plenty of tolietries and a nice gas fireplace. The coffee machine was nicely stocked and since it was chilly and raining my husband and I went to grab a coffee. When the door closed behind us and he had to go ask for another key we all had a chuckle since we locked our keys in the room soon after checking in. The Pond House was nice but it was more of an old house than an Inn. We could hear a lot of things going on from the front door opening, to people in the kitchen,the feet in the room above us, and especially the water pipes!
My husband and I never saw the Inn keeper the entire time we were there. Which I will admit was a bit disappointing. We have never stayed at a B&B so we have nothing to compare it to so perhaps that is normal.
We had dinner at their restaurant. The reservation was made but not written down in their book. I felt that the food was overpriced for what I was served. The house salad was very good as was my husband's filet. The shrimp scampi was overcooked and over seasoned. The breakfast was advertised as from 8-10am with cook to order and instead it was 830-930 with a buffet. Not at all what I was expecting.