10/31/2018 - We were just there this past weekend for the NASCAR, which I realize we paid higher prices because of it being race weekend. However, I wouldn't have valued this to worth $10 a night. We had a not cancellable booking unfortunately, we were stuck. We were put in a smoking room, which is not was not on my confirmation. Room was filthy, bedspread and shower curtain were stained, previously guests left clothes that they didnt get rid of before our arrival, toilet didn't flush correctly, had to do it twice, bathroom sink didn't drain properly. Stuff was splattered on the walls espeically in the bathroom area, don't even want to guess as to what. TV sucked - couldn't even get major networks, world series was on and we couldn't get the channel. Seriously. We asked three times for two extra towels never got them. Microwave did not work, fridge barely did. Internet was beyond spotty, kept going out.
We checked out early and didn't stay the last night. I told the owner exactly why he said "what can i do" I said at least credit my card for the third night - he said okay and yet he NEVER did it.
THIS PLACE WAS AWFUL.
Very disappointed in our stay, not only was there bugs all in the room but you couldn't get any help from front desk. No coffee makers in room and you couldn't get to the complimentary coffee because office was locked and no one was there until after 8 ( we were told open at 6) ...I ended up sleeping in my vehicle....wasted $$$
My husband and I had a good experience staying at the Deluxe Inn and the price for a room is lower than any of the other hotels in the area. The owner is a very friendly and helpful man who made us feel very welcomed to Martinsville. It was our first visit there. The bed was very comfortable and we were provided with clean towels everyday. It is very conveniently located to Commonwealth Blvd. where many of the stores are located.
The service of the people working there were so rude to me and my fiancée one of the workers kept walking the parking lot like he was watching us then insisted coming up to our room interrupting our stay to tell us that if we even had one other person in the room he would call the cops on us! When again I state it was just me and my fiancée in the room he kept insisting on telling us no parties or crowds and the more we told him there wasn't going to be anything the more he kept talking about the cops we should have left then but decided to stay anyway silly us right? The television channels kept going in and out and the toilet did not flush also the bathtub was FILTHY! The next morning checkout was at 11am we were up moving our stuff from the room to the car at exactly 11:03am the same man came back to our room telling us we had to go now it was time to check out give their keys back it was the WORST and most rude customer service experience I've ever had and I will never give them my business again
For $40 a night you get a nice bed...that's it. This is my second stay at this facility although the first visit was really brief but I can surely say that I will NOT be returning. For starters I had made reservations through priceline.com and when I spoke to the staff about it somehow it went through bookings.com and I was charged more. I had made reservations for a room with fridge and microwave...I got neither.Once I finished the transaction the lady asked if I needed a microwave? I stared at her puzzled as I assumed that the room was to already have one. I told her yes, thinking that maybe some rooms are with and some without, but a gentleman then proclaimed that he "would bring it to me"? I had to chuckle but told him not to worry about it for I found it ridiculous that the room did not have a microwave standard as per my reservation. Alas I took my chances and upon entering the room I was met with the bare essentials, a t.v., bed, and coffee table, again no microwave in sight and not even the promised fridge. However I thought to myself "this is what $40 gets you" and proceeded to watch t.v. The outside banner boasts that it has HBO but we had only 11 or so channels the best of which was A&E. There was not even an alarm clock and you couldn't shower for long because the water didn't drain fast enough and built up turning into a bath in a matter of minutes. Our room was never met with housekeeping and thus had a lack of towels to which I went to the main office to ask for more but no one was at the front desk and the door was locked, albeit this was around 10 o clock so I'll give them that. The area was a little sketchy, I honestly believe I saw a drug deal go down. This place I could only recommend to those who need a single night stay, 2 at the most but don't expect much just the bare essentials. You could say "you get what you pay for" but there's no excuse for its lack of standards. If this is how new management is handling things I would hate to have seen who ran it before.