COVID19 Compliant: Mask, Sanitizing stations, safe spacing. Slept comfortably. Queen bed suite with extra sofa bed. A little market is located in the lobby. Small balcony outside bedroom. Convenient with great amenities [Keurig coffee, dish soap included]. Full fridge, microwave, stove, dishwasher and Keurig coffee maker. Also there are dishware and silverware. Hairdryer in bathroom. Ample supply of charging outlets. The clock has numerous plugs. The lamps also contain plug outlets. HBO cable included. WIFI. There is a pool [due to COVID19, max. 15 persons in pool], jacuzzi, fire pit and basketball courts. This location is conveniently close to 15 Freeway, Chevron gas station, numerous restaurants within walking distance [Italian, Mexican, Thai, American, Baskin Robbins, CVS Pharmacy, etc]. Also conveniently close to Carmel Mountain Plaza [next block over] which has additional restaurants and shops. [BrokenYolk, Chick-fil-A, Home Depot, Nordstrom Rack, etc.] Staff was professional, polite and friendly. Quiet stay. Please note, Garbage truck on Monday. This hotel is definitely convenient for business travelers. I will be staying here again.
My stay at the Residence Inn of San Diego Rancho/Carmel Mountain Ranch will be one to remember! This was my first time ever visiting the beautiful state of California while visiting my son. I was extremely pleased with all of the amenities this facility had to offer! The pool was relaxing and not overly crowed! My own little paradise away from the city! Even though we visited during the pandemic, the staff made me feel safe with all of their precautions. I can not say enough how friendly all of the staff was! They always greeted me with a smile and were very informative with things do do in the area..especially helpful being from out of town. When they found out it was my birthday they were so kind to bring me a complimentary bottle of wine! What a wonderful surprise! The rooms were very clean and they had Paul Mitchell hair products! No scrimping from me! Many restaurants and shops in walking distance and a great trail to hike up into the hills. I would come back in a heart beat! Thank you!!!
It's not always easy being away from home, but I can honestly say, the staff here feels like family. Family that spoils us. The hotel is beautiful! Rooms very comfortable and great balconies. Tennis and heated pool. Hot tub. Food and company outstanding!
I've enjoyed many stays at this hotel which is one of the nicest in the area. The rooms are large and recently been updated. Beds are comfortable. A nice pool and fire pit to enjoy the San Diego weather and sunset. Breakfast is served daily along with a weekday happy hour prepared by a welcoming staff. One of best from the staff is Ana who is often there in the evening making everyone feel special as she perfectly prepares the food and your drink with a joyful smile. Highly recommend this hotel.
I spent 128 days at this Residence Inn over the summer, due to a water leak at my house. Very few people want to be away from home for 128 days. Ketan and the staff treated me like a VIP, greatly easing the pain of my not-so-temporary displacement.
Staff did a great job, ensuring I had sufficient happy hour food and beverages; reminded me when I had package pickups; and helped me clear breakfast dishes. On the few occasions there were issues with my room, they addressed them promptly and followed up to ensure they were resolved.
It's a fairly small staff - many of them appear to work long hours, but consistently provide top notch service.
The housekeeping, and maintenance, staffs, also made me feel like a resident instead of a short-term hotel customer.
It's not a fancy property - has decent outdoor seating and a small pool, but isn't luxurious. However, it is extremely convenient - Costco / post office / multiple dining options are within a mile of the facility.
I strongly recommend this property to guests who enjoy being treated as valued customers. Hopefully, your circumstances don't require you to be away from home for 128 consecutive days!