This place is value for money, 2 x pools, central location with lots of good bars nearby, great friendly staff always willing to help, rooms were clean and tidy serviced everyday, absolute value for money includes free breakfasts. Will always stay here if and when the world reopens.
I went with eight other men as a reunion holiday. Some stayed in the cottages which were on the lower end of the scale. Coldwater showers while standing in a bath. No replenishment of basic tea/coffee supplies. Late room service. Sometimes free bottle of water not provided.
I stayed in the more expensive 'luxury wing' which was far better than the cottages. My room was near to the reception and entertainment area and noise could be heard during the night. Room was never serviced before 6:00pm.
When I booked out reception tried to charge me a large amount for meals and drinks booked up to the room. I viewed the paperwork and my room number was listed and I had a hell of a time convincing staff I was not responsible. Luckily I had booked up a Bintang beer on the evening of my arrival and I’d filled out my name and room number details and signed same…such details were far removed from what they showed me on the outstanding account.
Whether it was from the previous room occupant or someone pulling a swifty but they were determined to make me pay. In the end I received no apology.
Also one had to get in early for a beach/pool towel.
Breakfast was okay.......…nothing to write home about.
The location was fantastic! Very central to the beach, restaurants, spas and shopping. The rooms were spacious, the beds were very comfortable and the air con worked well. The pool was good. However we did find the rooms in our family cottage were very dark and they were quite tired looking.
Stayed here 12 nights
Hubby and I had pool view deluxe room.very room.daughter/hubby and 2 young kids had deluxe cottage
Cottages a little older but roomy and nice
Lovely pool downstairs with swim up bar and a rooftop pool for adults.both were great.view from top pool great for watching sunsets.
Breaky good.lots of variety.only thing I could say was needed bake beans more.
Staff amazing.couldnt do enough for you especially the front desk manager.
Location great lots of good resturants in walking distance
Would definately stay again
Very lovely hotel.stayed in the older area upstairs overlooking the main family pool. Very clean rooms even though they were older, lovely friendly staff and reasonable priced. Rooms big and air con cool. Very comfy bed. Reasonably quiet considering the y bar is closely located at the front. Rooftop bar and pool outstanding. Loved it there! Would come back for sure.