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All You Need to Know About the Rooms
at Rodeway Inn Albuquerque Downtown On RT 66

Room/Suite (17)
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Room review highlights
... I'm a diamond member with Choice I'm actually in the hotel room 365 days a year I usually only right when something is...
... Lounge (very nice views) because the air was off and the room was a sweatbox. The bathrooms need updating, the carpets...
... us attitude for no reason. At night, the heater kept the room too hot then too cold even though we set the temp at 71....

Reviews that mention rooms

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RD Moore wrote a review Oct 2019
Lakewood, Colorado11 contributions2 helpful votes
+1
I bet you ain't never heard a story like this I'm a diamond member with Choice I'm actually in the hotel room 365 days a year I usually only right when something is terribly wrong and I hope I get everyone's help and boycotting this hotel I hope they go out of business I sure hope in Albuquerque to the Rodeway Inn off of 801 Central Avenue Northeast I said yes I have a reservation I'm using points I'm a diamond member and if you can appreciate you if you put me in a room he said well I'm going to have to charge you for early check-in be $25 I said excuse me I said I have early check-in privileges sir it's only one I said checking time to me is when a room becomes available what it really should read well we'll see what we can do he said I see the reservation and paying with points it'll be $10 I said what he said yeah I said WhatsApp charge for oh that's maid service I said you got to be kidding me I said sir I don't ever use maid service I'm a day sleeper I stayed here 20 days out of one get one in the room I clean my own room he said you want to pay it or not or do you want to stay I Shrugged it off as well you know what let me see what else goes on around there play the ten got my room now if you looked on me post I posted where I do my DMV sign never saw made never had a maid didn't need a maid I got charged for it how is that possible how is that even legal so I said when I show up I got to pay so that means when I leave I paid for that maid service and the next guy that shows up he's going to pay when he gets there double charge the way I see it please help me and getting this out I want the man to actually go out of business that's the weirdest rudest thing I think I've ever heard in any hotel I've ever been in thanks for listening I appreciate everyone's concern Mr. RD Moore Diamond Mbr. RXM112557... also I'm trying to get a copy of the receipt it was on my phone in my portfolio thing but it's already went past so I'm contacting choice to get a copy of that so I can post it also you can stop this story I'd like to hear one good luck everybody.
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote1 Repost
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Response from Tina M, Guest Relations Manager at Rodeway Inn Albuquerque Downtown On RT 66
Responded 30 Oct 2019
8813ronny, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Robertb75040 wrote a review Jun 2019
Garland, Texas229 contributions17 helpful votes
The name change is so recent that Uber and Trip Advisor still have this as Knights Inn. The WiFi SSID is still Knights Inn. I was relegated to this place because the "Senior Games" were in town and hotels were slammed. I will sleep at the airport given a choice again. This place was built before I was born and I qualify as a Senior and it has not been updated in quite some time. It did have a flat screen TV and it did have decent signal and channel choices but I cannot say much else nice about the place. They charge for ice, the towels are not white (though they did appear to be clean) and the air conditioning struggled. I checked in after 7 and had to go across the street to the Apothocary Lounge (very nice views) because the air was off and the room was a sweatbox. The bathrooms need updating, the carpets need to be replaced but I will not care as I will not be back.
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Date of stay: June 2019Trip type: Travelled on business
Room Tip: stay elsewhere
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Tina M, Guest Relations Manager at Rodeway Inn Albuquerque Downtown On RT 66
Responded 2 Jul 2019
Robertb75040, Thank you so much for taking the time to leave such a thorough and insightful review regarding the bathroom, tv, a/c and suggestions to improve the experience for our valued guests in the future. We are dedicated to ensuring that you receive the highest level of service and your feedback will help us to correct and improve our accommodations and amenities to better achieve this determined goal. Hope you'll return and let us show you a far better experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Passport112083 wrote a review Jan 2019
4 contributions1 helpful vote
I stayed here for a night with my girlfriend. We arrived for check-in at night and were polite to the old White man at the front desk. Yet, he was really cold and rude and gave us attitude for no reason.

At night, the heater kept the room too hot then too cold even though we set the temp at 71. What’s worse is that the sheets were thin and not warm at all.

Lastly, the house keeping lady barged into our room without knocking and I was standing by the door and asked her “what the hell?” She walked away still talking on her cell phone without saying a thing. It was really confusing because she wasn’t even wearing any sort of uniform.

I wouldn’t recommend this place, even for the price.
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Date of stay: January 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Nerissa M, Guest Relations Manager at Rodeway Inn Albuquerque Downtown On RT 66
Responded 15 Jan 2019
Passport112083, We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to happen again. On behalf of our entire staff, we thank you for your business and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FitziD wrote a review Aug 2018
Stockport, United Kingdom185 contributions46 helpful votes
The positives: plenty of parking and reasonably large bedrooms.
The negatives: The swimming pool was small and dirty so we decided not to swim. The breakfast was limited, small in size and we needed to carry the breakfast from the reception area back to our bedrooms. When we arrived, the gentleman on reception directed us to where we should go for an evening meal which transpired to be a fast food place nearer the centre of Albuquerque to which we needed to drive. We would not have chosen to go there for dinner. The area around the motel did not look inviting. We would not choose to stay there again.
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Date of stay: August 2018Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Nerissa M, Guest Relations Manager at Rodeway Inn Albuquerque Downtown On RT 66
Responded 28 Aug 2018
FitziD, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I assure you that the pool is cleaned on a regular basis, including weekly special treatment and I want to apologize for the temporarily dirt state in which you found it. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frank B wrote a review May 2018
Royal Oak, Michigan612 contributions51 helpful votes
I arrived at 12:30 P.M. and was told that check-in was at 3:00 PM. However, I was also told that they did have a $20 early check-in policy. No $20, no check-in. However, he did tell me to come back at 2:30 PM and he would give me a room. I have stayed in thousands of rooms in 48 US states and 119 countries and territories and can think of only one other time that a hotelier refused an early check-in unless a fee was paid. I see no reason to do business with a hotel that does not allow free early check-in, especially in a market like Albuquerque that has numerous budget options. Early check-in is a common hotel courtesy that is practiced almost everywhere. Why do business with a hotel that has such an exploitive “fee for key” check-in policy that leaves guests locked out? Just go somewhere else. This is not the type of policy that consumers should accept. It is the hotel’s right to have this policy, but we do not have to support it. Regardless of any further comments, what I have said is the truth, and my many other reviews reflect the fact that I am a reasonable and fair evaluator of where I have stayed. I had no other problems here, and the room was clean and comfortable.
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Date of stay: May 2018Trip type: Travelled solo
Cleanliness
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Nerissa M, Guest Relations Manager at Rodeway Inn Albuquerque Downtown On RT 66
Responded 6 May 2018
Dear traveladdict5609, I want to apologize for the $20 early check-in policy issues and to assure you that this inconvenience has been addressed thanks to your feedback. The standard procedure in such cases is to confer with management regarding what can be done to resolve the error, as our staff is not authorized to make decisions which conflict with policy. I sincerely apologized if this was not mentioned during your reservation, we will check booking procedure published online and update all information. Thank you for calling our attention for this matter and we hope to be serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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