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All You Need to Know About the Rooms
at Cristalino Lodge

Room/Suite (62)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... to blend in with the surrounding environment. Our superior room was comfortable, spacious, and well equipped with 24h solar...
Our room overlooked the forest and at night the Capybara would graze outside, and the howler and spider monkeys would pass on...
... a number of years is the inadequate ventilation in the bedrooms. The ceiling fan can be on 24/7 on max but because it is...

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61TheresaD wrote a review Oct 2019
Sydney, Australia28 contributions7 helpful votes
It’s easy to see why Cristalino was once considered one of the world’s best ecolodges. The accommodation and communal buildings have been designed to blend in with the surrounding environment. Our superior room was comfortable, spacious, and well equipped with 24h solar energy and its own biological wastewater treatment system. The only drawback was the presence of a ceiling fan rather than air conditioning. Our activities here included walks along forest trails, clambering up 50 m high observation towers for panoramic views of the forest canopy, passing birds and foraging monkeys at sunrise and sunset, leisurely cruises along the river and through the rapids by boat, night time viewing of wildlife on trails and the river and viewing birds from a hide. Activities were undertaken in groups, with ours declining from 7 guests to just the 2 of us, plus Jessica, our excellent biologist guide, and Edson, our skilled boatman. During the course of our 6 night stay we saw 14 mammal, 91 bird, 8 reptile, and 4 amphibian species plus numerous invertebrates, with most animals spotted along the river rather than in the forest. We also had excellent sightings of armadillo, capybara, capuchin, howler and saki monkeys in the lodge grounds.

High quality buffet-style meals were served in the large airy, subtly-illuminated restaurant adjacent to the bar and spacious outdoor deck with ample, covered seating. Breakfast provisions included freshly-prepared fruit juices, cereals, yogourt, a selection of tropical fruits, cakes, cheeses and cold meats, coffee and tea. There was also a cook on hand to prepare omelettes and crepioca (Brazilian pancakes). Lunches and dinners were based on organic fruit and vegetables from Cristalino’s own farm, freshly-caught fish and a variety of meat dishes. The barmen whipped up fresh cashew apple, watermelon, and cupuaçu juices and acai sorbet – just what one needed before venturing into the afternoon heat.

The highlights of our stay were the stunning, endless views of forest from the observation towers, watching tapirs chilling out at the river’s edge and large troops of monkeys searching for food in the forest.
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Date of stay: September 2019
Room Tip: Don't skimp - opt for a delightful superior room or bungalow
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RochaDeborah, Comunicação e Marketing at Cristalino Lodge
Responded 4 Feb 2020
Dear guest, Thank you so much for your thoughtful message. Cristalino Lodge is indeed one of the world’s best luxury ecolodges and we feel happy that you endorse that fact with your own unique experience with us. You highlighted the sustainable architecture in the amazing Cristalino Reserve, nestled amidst the forest, as well as the abundant possibilities of observing wildlife in its pure state, and that feels very rewarding. Each compliment coming from our experienced guests touches and encourages us to pursue in our quest, always guided by our core values of hospitality, well being and conservation. You mentioned briefly the lack of air conditioning and I take this opportunity to make a note on that. During the period of your stay, Brazil strived with atypical hot weather that set record elevated temperatures all over the country. This might also have influenced your perception of heat within the bungalow. During the “dry season”, which goes from June to November, temperatures can get quite cool, especially at night (60,3º F) – being common for our guests to sleep with nice, warm blankets. We love that you enjoyed some tasty culinary moments at our restaurant and we will be happy to pamper you with exquisite açaí sorbet and delicious “crepiocas” during your next luxurious Amazonian pause. Wishing you a pleasant day. Yours naturally, Deborah Rocha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carla_2009 wrote a review Oct 2019
Lincolnshire, UK190 contributions94 helpful votes
Our room overlooked the forest and at night the Capybara would graze outside, and the howler and spider monkeys would pass on by. We saw no birds from the room apart from a Nightjar
The walk to the central area was always full on wildlife spotting opportunities, from Tarantula holes in the grass, Macaws screeching away and one day a troop of Saki monkeys. Another guest saw an Armadillo.
The central deck area is a delight with the 2 separate “indoor” areas to use too. Meals are served at set times, and offer limited options, always rice and beans, a fish and a meat dish, chard, salad and sometime another vegetable option. There is plenty of it. Breakfast was bread, a few cold meats and one frying pan option for omelettes/fried eggs, which if there was another group in, this was not an option.
The bathing deck by the river is amazing, chilling out, some people took a swim, it’s a long walk back to your room, even longer to the bar area if you want a drink, so take it all down the first time!

We were assigned to a “group” at the initial boat ride in and we all had to agree on the same excursion options, our guide never asked us what our interests were or what we would like to see.
The first morning we went to an observation tower, it was a bit shaky for me so I bailed 2/3 of the way up, and spent the next 3 hours alone, before the guide came down, passed me, never asked how I was / if I was ok / what I had seen etc.
The boat rides up river were a delight on the one excursion we saw 8 different Tapir. Small numbers of birds, small mammals, an anaconda and a variety of butterflies. We did a hike to the Brazil nut tree, and another to a high ridge with magnificent views over the rainforest. The rest of the time we were going up and down the same bit of river. We were surprised at the lack of birds, the trees are very dense and the canopy is high so the towers offer a brilliant birding opportunity if you can make it to the platforms!

The location, the rooms and service staff are brilliant and how the boat men navigate the river is amazing even in the pitch dark through the rapids.

Down points.. Sadly our guide was unenthusiastic, explaining repeatedly he wanted out of the industry – it showed - he should leave! Route marching us along forest paths with no commentary about the environment or allowances for those taking a little longer in the uneven terrain. In addition, single use plastic bottles of water are still handed out to guest if they request them, rather than supply a reusable bottle as there is a filter water tap on the bar.
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Date of stay: September 2019
Room Tip: pay a bit more to get up from the basic room level, its not a lot more and worth it
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RochaDeborah, Marketing e Comunicação at Cristalino Lodge
Responded 19 Nov 2019
Dear guest, Thank you so much for sharing with us your comments last month! We are much inspired by your endorsements on the fabulous location of our reserve and the charming social areas, including the several possibilities of spotting wildlife in the luxurious Amazon Rainforest. Regarding your remark on the trail activity, choosing a group tour considerably diminishes the possibility of a more personalised guiding service. This fact might have contributed to the overwhelming sensation in the forest described by you in your highlights. We are constantly implementing sustainable initiatives so to allow remarkable moments in our private reserve. Reusable aluminium water bottles are now being offered to our guests - a good ally to keep the body hydrated during the outside activities. We also love its clean, silky design. You will definitely be pampered with one the next time you come by! Please do not hesitate in contacting me at Cristalino Lodge. My email address is deborah@cristalinolodge.com.br It will be my pleasure to exchange with you. We wish you a pleasant day. Yours naturally, Deborah Rocha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rdella wrote a review Sep 2019
Princes Risborough, United Kingdom1,629 contributions254 helpful votes
+1
The lodge is very beautiful and the public spaces well organised. The rooms were spacious and modern with 24/7 electricity. However my body be of contention which has been stated in many reviews over a number of years is the inadequate ventilation in the bedrooms. The ceiling fan can be on 24/7 on max but because it is located so high up in the “tower” part of the room there is no air movement of any consequence. Either the ceiling fans need to be lengthened or additional stand alone fans need to provided. 18 rooms would be an investment of less than $500 yet management choose to ignore guests comments. It will be hot, sticky and uncomfortable unless it is rectified.

Our guide was Jesse M and our boat driver NayNay. Both were impressive with their knowledge. We say Tapir, Wild pigs, otters and an ocelot.

Food was amazing.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RochaDeborah, Marketing e Comunicação at Cristalino Lodge
Responded 3 Nov 2019
Dear guest, Thank you so much for your thoughtful comment last month! We are very happy to receive your compliments on our exquisite cuisine and on the nature activities provided in the enchanting Cristalino Lodge region. Regarding your note on the bedroom’s ventilation, atypical hot weather has set record elevated temperatures this year in the entire country. This factor might also have influenced your perception of heat within the bungalow. During the “dry season”, which goes from June to November, temperatures can get quite cool, especially at night (60,3º F) – being common for our guests to sleep with nice, warm blankets. The good news is that we will implement new techniques to further improve the comfort in all our 18 beautiful bungalows. Also, the ceiling fans will be lengthened down, contributing for more consequent air movement in the room when needed. Be sure to check it out with family and friends the next time you visit us! Please do not hesitate in contacting me at Cristalino Lodge. My email address is deborah@cristalinolodge.com.br. It will be my pleasure to exchange with you. We wish you a lovely day. Yours naturally, Deborah Rocha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SuttonHill wrote a review Sep 2019
Hereford, United Kingdom365 contributions178 helpful votes
Stayed here for 3 nights and would think this is the minimum to get the best out of the activities on offer and to enjoy the superb lodge and location.
Tucked away by the river on a private reserve but part of a much larger ecosystem, the lodge and bungalows sit quietly in their jungle surroundings. We had a superior room (bungalow) #15 and it was worth every penny - spacious and very well appointed. Food is excellent and plentiful, with fresh baked cakes every day and home crafted fresh meals. The fish is particularly good, but also meat options and lovely veg. Good WiFi if you want it. There is a separate library area and a conference room with air conditioning. Friendly and attentive staff make it a very welcoming stay.
Exceptional guides offer a variety of land and water based activities, including night time walks and river spotting. This was undoubtedly the best rainforest experience we have ever had in terms of quality of sightings and our guide (Jessica) and boatman (Nene) were superb. Lots of Tapirs would have been the highlight had it not been for a night time Ocelot! Bugs and birds aplenty for the full nature experience. As a keen photographer, they also recognise the importance of trying to get you into the best location for a shot which is really appreciated.
Would highly recommend this lodge as an extension to anyone going to the Northern Pantanal via Cuiaba.
One word of warning. In September it can be hot and humid. The rooms do not have ac, so it can be pretty uncomfortable BUT no pain, no gain as they say! And did I mention the cakes..... ;-)
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RochaDeborah, Comunicação e Marketing at Cristalino Lodge
Responded 25 Feb 2020
Dear guest, Thank you so much for your inspired message! We are happy to know you enjoyed being part of our incredible ecosystem at Cristalino Lodge. Quite an opportunity to be in the forest with birds, tapirs and an ocelot. As you said, full nature experience. We were also delighted to learn you appreciated our delicious home crafted meals and the daily fresh backed cakes. Always make yourself at home! You highlighted the library and conference room areas where you could chill out with a book and we feel happy that you could find your quiet corner amongst us. Regarding your note on the bedroom’s ventilation, atypical hot weather has set record elevated temperatures last year in the entire country. This factor might also have influenced your perception of heat within the bungalow. During the “dry season”, which goes from June to November, temperatures can get quite cool, especially at night (60,3º F) – being common for our guests to sleep with nice, warm blankets. The good news is that we will implement new techniques to further improve the comfort in all our beautiful bungalows. Also, we have recently implemented charming reusable water bottles to refresh and hydrate during the day. Be sure to check it out the next time you visit us! Wishing you a lovely day. Naturally yours, Deborah Rocha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lilacrose wrote a review Sep 2018
London, United Kingdom78 contributions149 helpful votes
We spent 4 nights here, everything is well organised. We had a superior room which was perfect, plenty of space and very comfortable.
The observation towers give you the most amazing views, I'm not great with heights but it was worth it for both of them.
The boat outings re lovely, lots of birds, tapirs, caiman and giant otters. We also did some trekking which was also great we were lucky enough to see a southern tamandua.
The food was excellent.
We had a very good American guide but I always feel it would be nicer to have a local guide as you get more local knowledge but its a minor thing.
We had a wonderful stay here.
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Date of stay: September 2018Trip type: Travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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