My husband and I and friends returned home yesterday after a week at this hotel. It was my 3rd visit to this Ikos hotel. We are in our 70s and so were a little nervous of holidaying abroad. However our concerns were soon allayed. On arrival, we had a swift and efficient antibody test and then were able to check in and enjoy our stay without the need to wear a mask. Every possible precaution against COVID is taken at the hotel, the staff all wear masks and everywhere is spotlessly clean. As I sat in the warm sunshine around the pool with a Pina Colada in my hand, I had to pinch myself to know that this was actually happening after such a miserable year. Everything, yes absolutely everything was perfect at this hotel, our Junior suite, the food and beverages and the facilities. The ratio of staff to guests is exceptionally high and the level of service and courteous personal attention in the Ikos hotels is simply the best I have ever experienced. I am afraid that I cannot single out individual members of staff for thanks as they were all wonderful from the cheerful efficient ladies who cleaned our room daily, to the manager Maria who really has her finger on the pulse of the hotel. Thank you all for giving us such a memorable holiday and making life seem normal again. It truly was Paradise regained if only for a week. I have already booked 2 Ikos holidays for 2021 and hope it will be a better year for all!
We have just returned from this superb hotel, and if I could give it more than five stars I would, because the hotel has far far more than five stars working for it! Whilst the setting and the physical aspects of Ikos Olivia are indeed wonderful, it is the staff and the IKOS concept that really make it what it is.
The whole Covid secure concept has been crafted and applied to perfection here, meaning that you don't have to worry about a thing. With that out of the way there is nothing at all that should prevent you from having a holiday that will make you want to be back there as soon as you have left!
We learned from our trip to Sani last year that pre-booking meals and activities was a good move so we did that completely before we arrived in the report. It worked a treat! Mind you, the Deluxe Concierge team would probably have found a way to sort things if not, as they were impeccable all week. Nothing was too much trouble for them.
We found Filio, Ioli and Despina on the Deluxe team to have service satisfaction sorted out to an extremely high level.
In the restaurants:
Provence - Eleni and Harris (also for his brilliant wine tasting class)
Ouzo - Theano
Fresco - Fiori and George and Christos
Meal on the beach, Deluxe pool restaurant (and seemed like everywhere!) - Mariza and Bill
Deluxe pool restaurant - Dimitris
were just consistently engaging and smart and on top of everything.
Thank you to everyone though - not one person on the teams did anything other than add to the most wonderful holiday.
Paul and Karen M
After two previous vacations at ikos Olivia and ikos Oceania, we decided to have our wedding at ikos Olivia. We could not think of a better venue to get married with only our closest friends and family. We are very thankful, that the staff and especially our wedding planner, Anna Wohlfart, made everything possible even under the COVID-19 circumstances.
Not only our wedding was outstanding, but also our rooms and the food were exceptional. Although there was no buffet this year, we always enjoyed our meals. You could choose from a large variety of dishes in each and every restaurant. It needs to be mentioned that, for breakfast and dinner, it was mandatory to make a reservation in advance.
Due to the current crisis, the indoor pool and the sauna were closed by law. Nevertheless, we still could enjoy some relaxing treatments in the spa. If you wanted to use the gym or wanted to take part in one of the sports and fitness activities, you needed to make a reservation in advance as well. In order to organize everything, we texted the Deluxe Concierge via What’s App, which worked pretty well for us.
We also used the offer to rent a Mini One for free for a whole day. It took us to the first finger of the Halkidiki peninsula for a good hike. In contrast to the fully booked hotel, beaches and streets seemed to be deserted, which did not really bother us.
Besides stand up paddling, canoeing and pedalos, we took the chance to rent a boat. The weather was warm and nice and the same went for the sea. If 22°C is too cold for you, you can still swim in the heated outdoor pools.
What makes the ikos hotels outstanding is the service and the courtesy of the staff. Unfortunately, we cannot remember all their names, but you can be sure that all of them try their best to make it an unforgettable stay.
To sum up, this was definitely not the last vacation, that we would spend at an ikos hotel.
A last hint for everyone: Get yourself a dinner reservation for the day of your arrival beforehand! We have seen some guests coming in quite late, who were upset, that all restaurants were fully booked in the evening, so that they had to use the in-room dining option (which is not bad at all btw.).
We loved every one of our 14 days at this hotel. We stayed in the main building with an inland view and were extremely pleased with the large room and huge comfy bed. Really quiet too. Due to covid and no buffet there were 4 restaurants to enjoy an a la carte breakfast, such a lovely relaxing way to start the day. In fact (and we didn't think this possible) the food was even better than last year. There were many new starters, mains and desserts to try, it was hard making a choice. Drinks again amazing, loved the new Sparrows cocktail. Once again we found the staff to be incredibly attentive, helpful and friendly. You won't find better. This hotel is also very suitable for anyone not able bodied as is the case of my husband, all venues were accessible and a wheelchair can be pushed around the grounds. Staff were always on hand if you had any difficulties. Thank you x
We would particularly like to thank Klea, Betty and Elefteria who looked after us so well around the pool and Pavlos from Anaya. Elenis and Babis in Provence, so friendly. Thank you too Thekla and Asimina, so kind, and Nortos who was just the best! We look forward to seeing you all again next year.
Been home a few days now and would like to say a big 'Thank You' to all the Olivia staff for a wonderful holiday once again.
Ikos standards are fabulous and are consistently high. We felt safe from the moment we arrived with strict COVID checks and the highest level of hygiene throughout and the joy of not wearing masks in the resort.
The decor is beautiful and elegant in every setting. Rooms are very comfortable and scrupulously clean. Most comfortable beds too.
Restaurants all so good and the food was delicious and presented beautifully.
So many staff that attributed to our wonderful stay at Ikos Olivia, special mentions to Manos by the pool. Evaggelia, Betty and Elfiteria for bringing our (many) drinks. Eleni in Provence is exemplary such a wonderful girl and such a credit to Ikos. Ioanna and Stamatis in Flavors. George in Fresco. Margaret, Nikolitsa & Elena in guest relations. All delivered a wonderful high class service. Thank you to all, looking forward to our next Ikos stay, there will definitely be more and i cant wait!