I with my family and my little son came for first time to Laganas Zante after almost 3 month of lockdown and we needed urgently holidays !
Check in took a little more time than usual as we had to sign many papers mostly regarding covid-19 and we were explained by a genleman who was the manager that due to covid-19 health and safety protocols we had to make a request to the main reception if we would like somebody to enter our room to clean it or to change our towels.
We decided nobody to enter our room as we wanted to be as safe as it could be.
Excellent swimming pool with very clean water !
Buffet restaurant had a variety of dishes mainly Mediterranean cuisine where we like it a lot and food was very tasty.
The room was very nice and the balcony with a fantastic view to the swimming pool of the hotel.
we had excellent holidays that we needed after all these months of social isolation !
we will come next year !
Hotel room Beatufil
Staff awful rude especially manger
Pool amazing but ripped of £700 we
booked all inclusive and got told we were self catering and had to come home today instead of Sunday horrible people
This is one of the worst holiday hotels I’ve ever been too and it simply ruined my holiday.
Firstly don’t bother with the breakfast because it is absolutely dreadful. You’re better off cracking an egg on the wall and let it cook from the sun.
Secondly the staff is extremely rude and even caught him cutting holes into the seats of our (4) quad bikes because we found him in our room whilst we were out, therefore confronted and recorded him.
Lastly the A/C was leaking in the balcony which made a massive puddle of water and the staff blamed us for the leak when we didn’t even get a chance to use it. We came into a flooded balcony!!
Stay away from this place it’s honestly not worth your time. Go find something that is worth the money spent.
P.S if your a person of colour, expect different treatment (racism flows easily through this hotel)
Initially our checking in was smooth regardless of all the paper work due to COVID-19. However, the hotel room was boiling due to the AC being left of before entering. The sleep wasn’t pleasant due to the pillows being as high as a mountain and also the constant need to ask for towels was worrying. The customer service from some staff was okay but the worrying thing was the fact the we found a member of staff In our room at 3 am in the morning using his card. So I could hate to imagine How terrifying this could be for a group of girls. when questioning him he tried to use the excuse that we was loud and that he knocked on the door. Which was ridiculous As we was in our rooms. It also felt that he kept looking to see if we had brung a friend into our room which wasn’t the case. As well as some subtle racism when we asked wether we could bring our friend we was told “no not the African one” after this incident we had a disagreement and the next and final morning we found that our rented quad bikes had been damaged through vandalism and the hotel did nothing to help identify the individual that may have cause it which led to us having to pay a 300 euro bill. Also the AC would leak all over the balcony and staff tried accused us of damaging the machine. Ridiculous. Avoid at all costs it will ruin your experience of all the great things and people of Greece. The racism was through out the trip and was very felt.
The hotel is really clean, quiet and cameral. We were 6 persons in 3 rooms and every room was all the time clean. The swimming pool is really nice, good music, every time free sunbeds and very symphatic barman at the bar!
The kitchen in Karras is the best. Really DELICIOUS food! Fresh, greek, italian, international. The most nicest Chef who cooking really good! Sea food was amazing.
And the best part of the hotel is staff. Friendly, always smiling people who take care about quests. If we come back to Zakynthos definitely to hotel Karras! Thank you!