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Quest Ivanhoe

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Quest Ivanhoe
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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Melbourne, Australia
2 reviews
Reviewed 4 weeks ago

Mold in showers of two rooms i stayed in, looks like the bathrooms were never cleaned correctly and QA was never undertaken on rooms. I was given another room to stay in that night which was also full of mold so i was not transferred into a clean room until the following day. Very disappointing.

Review collected in partnership with this hotel

Helpful?
Thank anthonyq62
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear anthonyq62, Thank you for taking the time to provide your feedback. I am terribly disappointed that you found the state of your bathroom unsatisfactory, cleanliness is one of our biggest priorities and unfortunately we did not meet your expectations. We are currently undertaking a full refurbishment of the hotel which includes replacement of silicon and painting which will resolve... More 

Wollongong, Australia
1 review
Reviewed 4 weeks ago

Excellent, clean accommodation with attentive staff. Would definitely stay again when given the opportunity. Loved the outdoor area to use at my leisure and the washing facilities that were provided for guests.

Review collected in partnership with this hotel

Helpful?
Thank paul_labana
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear paul_labana, Thank you for choosing quest for your recent trip and for taking the time to share your wonderful feedback. The team look forward to welcoming you back again in the near future. Kind Regards, Daniel Wilson More 

Mount Gambier, Australia
1 review
Reviewed 4 weeks ago

loved staying here for our run in the Medibank Marathon Festival in October. Convenient for the train, freeway, restaurants, supermarkets. Great after hours weekend service. The bed was very comfortable.

Review collected in partnership with this hotel

Helpful?
Thank 99leannes
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear 99leannes, Thank you for choosing Quest Ivanhoe and for providing such great feedback. Well done on running the marathon, I did also and I think my legs have just recovered! Hopefully we can welcome you back next year for the marathon once again. Kind Regards, Daniel Wilson More 

Adelaide
1 review
Reviewed 4 weeks ago

This stay was a short overnight stay but all our stays at th Ivanhoe Quest have been very enjoyable and th staff are always very helpful and friendly. The apartments are extremely well appointed and clean and welcoming. The location is perfect for our needs

Review collected in partnership with this hotel

Helpful?
Thank Marnie W
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear Marnie W, Thank you for choosing Quest Ivanhoe and for taking the time to complete your feedback. I am delighted to read that you had a wonderful stay and found our staff to be helpful and friendly. We look forward to welcoming you back again in the near future. Kind Regards, Daniel Wilson More 

Shepparton
1 review
Reviewed 28 October 2016

We have always enjoys staying at quests. Can trust they will always be clean and comfortable. We will definitely stay again. Great location close to everything but not right in the noise. The staff were amazing

Review collected in partnership with this hotel

Helpful?
Thank anonymousM9773QA
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear anonymousM9773QA, Thank you for choosing to stay with us at Quest Ivanhoe and for sharing your great feedback. I am delighted that we were able to deliver on the high standards we set ourselves. We look forward to welcoming you back to stay with us in the near future. Kind Regards, Daniel Wilson More 

Sorell, Australia
Level Contributor
167 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 October 2016 via mobile

Stayed for a few days as it was close to the Austin Hospital and Warangal Private Hospital and I was having a procedure and was great as it is close to rail and bus travel. Next door is a Woolworths and many restaurants close by. The rooms were average for the price, had a number of issues with no bench... More 

Helpful?
Thank tonypark50
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear Tonypark50, Thank you for choosing Quest Ivanhoe and taking the time to provide your feedback. I am disappointed that you found our hotel did not fully meet your expectations, at Quest Ivanhoe we strive to provide a home away from home experience where guests have most of the luxuries from home unlike traditional hotel rooms. In relation to our... More 

Mount Barker, Australia
1 review
Reviewed 26 October 2016

Hairs in bathroom, mouldy shower screen. Food? stuck on kitchen wall tiles. Something spilt along the edges of the dining table. Had the dreaded shower over the bath. The lift was the slowest and noisiest I have ever used.

Review collected in partnership with this hotel

Helpful?
Thank anon919
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear Anon919, Thank you for choosing Quest Ivanhoe for your trip. I am disappointed that you found the cleanliness of your room up to your expectations, I have discussed this feedback with our housekeeping team to ensure that issues like this is not experienced. We definitely set higher standards for ourselves and would have rectified as soon as we were... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016

Quest Ivanhoe is located close to supermarkets and train services to the city. I stayed in a one bedroom apartment for 2 weeks on business. The facilites within the apartment were good, allowing meal preparatiion and laundry. Staff were friendly and the room was serviced everyday except Sundays. I am not sure if the price is good value, as I... More 

Review collected in partnership with this hotel

Helpful?
Thank ShaggyDoc162
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear ShaggyDoc162, Thank you for choosing Quest Ivanhoe and for taking the time to share your brilliant feedback. It sounds like to were able to enjoy many of the wonderful things Ivanhoe has to offer, Darebin Park Trail is one of my favourite walking tracks as well. We look forward to welcoming you back to stay with us in the... More 

Perth, Australia
2 reviews
Reviewed 12 October 2016

Great location close to restaurants, shops and transport. Staff always provide excellent customer service and the rooms are well provisioned. The consistent look and feel of Quest apartments provides a level of 'home away from home' comfort that is appreciated.

Review collected in partnership with this hotel

Helpful?
Thank 100neilg
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear 100neilg, Thank you so much for your great feedback, the "home away from home" is the exact kind of experience we try to create and to have it acknowledged by our guests is a excellent. We look forward to welcoming you back to Quest Ivanhoe in the near future. Kind Regards, Daniel Wilson More 

Melbourne, Australia
1 review
Reviewed 10 October 2016

Front reception was great and I was impressed with the size of the apartment. Only stayed for the one night and really only used it for somewhere to sleep, didn't get a chance to look at anything else in the complex. But I would stay again

Review collected in partnership with this hotel

Helpful?
Thank 729malindam
QuestDanielW, General Manager at Quest Ivanhoe, responded to this review

Dear 729malindam, Thank you for choosing to stay with us at Quest Ivanhoe. I am delighted to read that you had a wonderful stay and impressed with our apartments. We look forward to welcoming you back to Quest Ivanhoe again in the near future and hopefully for longer stay and you can get a chance to explore all that Ivanhoe... More 

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Amenities

About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quest Ivanhoe

Address: 72-84 Upper Heidelberg Rd, Ivanhoe, Banyule, Victoria 3079, Australia
Region: Australia > Victoria > Greater Melbourne > Banyule > Ivanhoe
Amenities:
Business Centre with Internet Access Kitchenette Wheelchair access
Price Range: $151 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Ivanhoe 4*
Number of rooms: 66
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Quest Ivanhoe staff and other travellers.
1 question
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Questions? Get answers from Quest Ivanhoe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“109B excellent room”
 of 5 bubbles bulldogafl, 22 Mar 2016 | Read review
“choose a larger room if possible as bathroom in studio small for 2 people”
 of 5 bubbles lucyl358, 8 Feb 2016 | Read review
“Get a room towards the back away from Heidelberg Road to minimise noise - you'll still hear the trains, but better than traffic noise.”
 of 5 bubbles DidsterBenalla, 10 Nov 2015 | Read review
“If you want a view you may need to ask for one near the front of hotel.”
 of 5 bubbles 354SarahS, 28 Jun 2015 | Read review
“We moved from a front room to a room further to the back as we did find the traffic a bit noisy on the road at the front but the staff were obliging and understanding so if you prefer it to be really quiet perhaps ask for a room to the rear”
 of 5 bubbles leannej384, 28 Feb 2015 | Read review
5 of 5
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