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Wyndham Grand Rio Mar Beach Resort & Spa

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Wyndham Grand Rio Mar Beach Resort & Spa
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6,738 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Grand Rio Mar Beach Resort & Spa
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Showing 6,270: English reviews
Princeton, New Jersey
Reviewed 4 December 2013

Horrible experiences (yes, notice the 'S'): Had 2 rooms 28 Nov - 3 Dec and 28 Nov - 1 Dec. Had to get new room keys for 1 room 5 times because hotel staff/security/engineering couldn't figure out problem. Turns out had to push and pull door to get it to work ... sad. Bathrooms is state of disrepair...I mean ugly!...

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Helpful?
3Thank C M
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Guest, Thank you for your review. We apologize for your disappointment and will review your comments with the appropriate departments to make the necessary improvements. Thank you for the gift of feedback. We look forward to your next visit. Warm regards, Danny Williams General Manager

Indianapolis
Reviewed 4 December 2013

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Kyle K
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Brewster
Reviewed 4 December 2013

Great home base with a car. Great bartenders and staff. Everyone made you feel right at home. A very enjoyable time. Use the car to explore the rain forest, getting to the Culebra ferry and to get the famous "Indiana Eddy", the best drink on the Island.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Edward R
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Valued Guest, We are delighted that you enjoyed your stay with us overall; especially the location and staff. Thank you so much for taking the time to share your experience with us. We look forward to welcoming you back soon! We love having you here! GRAND regards, Danny Williams General Manager

Princeton, New Jersey, Usa
Reviewed 3 December 2013

Stayed with my family of four over Thanksgiving break. I had booked rooms 6 months in advance at great rate and joined Wyndham rewards to get points just for this stay, but was hyper concerned due to flurry of really negative reviews that were posted about a month in to our trip. I think the cranky reviews were people who...

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Helpful?
Thank Daitokoro
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Guest, We are pleased that you enjoyed our guest experience, and discovered that almost every aspect of our little paradise met your fulfillment. We hope to have the pleasure of welcoming you back in the not too distant future. Thank you for taking the time to post your thoughts regarding your recent stay at our resort. GRAND regards, Danny...

Houston, Texas
Reviewed 3 December 2013

The concierge services (for tours) were very poor-- no follow up or follow thru with guests. I had to keep calling them first to book tours then afterwards to give me status on my reservations. Property was ok - just ok... Breakfast buffet was a bit pricy... however the "avena" (oatmeal) was just like my mom makes it--- yummy! Happy...

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Helpful?
Thank Mireya K
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Valued Guest, We are glad you enjoyed the avena and the Happy Hour! Thank you for reviewing our property. We apologize for the inconveniences and please rest assured we will discuss your comments with the tour company. GRAND regards, Danny Williams General Manager

Trujillo Alto, Puerto Rico
Reviewed 2 December 2013

This hotel has excellent facilities but the rooms are run down. The carpets need refurbishing and the bath fixture were a little rusty due to the ocean been near. One attendant was nasty when my daughter ordered a drink. They need to upgrade.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Mmisanchez
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Valued Guest, First of all I would like to thank you for taking the time to let us know about your recent stay with us. I am certainly aware of some items reported on your review and I apologize on behalf of the associates and understand how you feel. However I would like to mention some plans are underway...

Cabo Rojo, Puerto Rico
Reviewed 2 December 2013

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Vanessa V
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Athens, Georgia
Reviewed 2 December 2013

Just returned from Puerto Rico. Spent Thanksgiving week at the Rio Mar and thoroughly enjoyed our visit. Based on what I had read on Trip Advisor, I was concerned that our rooms wouldn't be worth the price. Are you people on drugs? Our room was clean, well appointed and maintained to our satisfaction. Interaction with staff was pleasant and courteous....

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Helpful?
2Thank Richard S
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Guest, We are very happy to hear that you enjoyed your stay and please share your experience with friends and family. Thank you so much for taking the time to leave us a review! Sincerely, Danny Williams General Manager

Pleasantville, New York
Reviewed 2 December 2013

We had a lovely time for a thanksgiving vacation. Check in was a bit delayed even though we were there at 4pm. Not happy at first, but an hour later, we had a room. Decent and clean. The beach was very nice and the water was warm. Loved the adult pool. It was quiet and nice. We would spend the...

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Helpful?
2Thank Deborah N
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Valued Guest, It gives us tremendous pleasure that you thoroughly enjoyed your stay and the restaurants. We look forward to welcoming you back to your second home in the near future. GRAND regards, Danny Williams General Manager

Cleveland
Reviewed 1 December 2013

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank M R
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Casino and Gambling
  • Spa
  • Golf Course
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled between El Yunque Rainforest and a mile stretch of secluded beach, the Wyndham Grand Rio Mar Beach Resort & Spa is Puerto Rico's most exotic beach, golf and spa resort destination. 500 magnificent acres with spectacular ocean, rainforest and lush tropical views serve as backdrops to 400 newly renovated guestrooms and suites and an exclusive renovated 48,000-sq.-ft. Oceanfront Conference Center. Located on the N.E. Ecological Corridor of Puerto Rico's shoreline, the Wyndham Grand Rio Mar is a haven for fun, sun and forging memorable experiences. The new guestrooms exude traditional Puerto Rican architecture and feature thoughtful indigenous touches. The resort boasts two championship golf courses & tennis center, Mandara spa, 10 lounges and restaurants with award-winning cuisine, an exciting casino, two nature reserves and a guest experience program that encompasses the beauty and nature of its magical surroundings. And since Puerto Rico is a US Commonwealth, no passports or visas are required for US Citizens. ... more   less 

Additional Information about Wyndham Grand Rio Mar Beach Resort & Spa

Address: 6000 Rio Mar Boulevard, Rio Grande 00745-4661, Puerto Rico
Region: Caribbean > Puerto Rico > Rio Grande
Price Range: $279 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Grand Rio Mar Beach Resort & Spa 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Wyndham Rio Grande
Rio Del Mar Puerto Rico
Rio Grande Wyndham
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Wyndham El Yunque National Forest
El Yunque National Forest Wyndham
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Hotel Style:
#1 Top resorts Hotel in Rio Grande
#2 Luxury Hotel in Rio Grande
#2 On the Beach Hotel in Rio Grande
#2 Spa Hotel in Rio Grande
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Rio Mar Beach Resort & Spa staff and other travellers.
194 questions
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Wildwood Crest, New Jersey

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Questions? Get answers from Wyndham Grand Rio Mar Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade for a better room (charge for upgrade)”
 of 5 bubbles F8612DBmichaelr, 21 Feb 2017 | Read review
“A fabulous vacation location”
 of 5 bubbles 733lynnd, 17 Feb 2017 | Read review
“Sea views comes with most rooms - is a "must". Upper rooms decierable”
 of 5 bubbles MortenDK123, 17 Feb 2017 | Read review
“Atlantic suite is the best!”
 of 5 bubbles bass1344, 14 Feb 2017 | Read review
“Choose a northeast room for a view of the lagoon pool and the ocean.”
 of 5 bubbles 716CathyR, 14 Feb 2017 | Read review
5 of 5