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The St. Regis Bahia Beach Resort, Puerto Rico

State Road 187 Kilometer 4 2., Rio Grande 00745 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1413)
Panoramas (106)
Pool & Beach (554)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 30/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Bahia Beach Resort, Puerto Rico
Updated 30/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 6 hotels in Rio Grande
Designated as Puerto Rico’s first and only AAA Five Diamond resort and the leader in luxury on the island and in the Caribbean, The St. Regis Bahia Beach Resort, Puerto Rico has been designed with the entire family in mind, providing a variety of extraordinary services and activities that will keep all guests entertained from sunrise to sunset. Located on a former 483 acre coconut plantation, our Rio Grande resort in Puerto Rico sits between El Yunque National Forest and the sparkling Atlantic Ocean on the northeast coast. A Certified Gold Audubon Signature Sanctuary, the lush Resort features a tennis center, a golf course designed by Robert Trent Jones Jr., as well as 4 miles of nature trails, 70 acres of lakes and a boat house for water sports. The intimate St. Regis Bahia Beach Resort, Puerto Rico boasts suites where The St. Regis’ iconic Butler service is available. Most of the guestrooms overlook amazing ocean and garden views setting a new standard in luxury accommodations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Paid private parking on-site
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Bicycles available
Golf course
Tennis court
Water sport equipment rentals
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Full body massage
Makeup services
Steam room
Waxing services
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Additional bathroom
Dining area
Interconnected rooms available
Private balcony
Room service
Seating area
Separate dining area
Separate living room
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
Bay View
Great View
Languages Spoken
English, Spanish
Hotel links
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Amy wrote a review 23 Nov
Virginia55 contributions45 helpful votes
I organized a 5 night getaway for us and another couple to the St. Regis Puerto Rico in October. I love the St. Regis brand and was very excited to stay at this property. Unfortunately some of the things I listed below in itself are small but given the brand, category and summation of it all, it ended up being a terrible experience. I also organized the trip so felt extra responsibility and stress. We arrived late afternoon and were quickly taken to our rooms, which had been upgraded to ocean view! Great start! After the long journey, we were hungry and made our way to Seagrapes restaurant. We requested the food to come out as it was ready. Even after everyone's food had arrived and they had eaten, mine still hadn't come out (I ordered the roast chicken). I ended up canceling my order and we paid our check. As everyone else was pretty full by dinner, I decided to order room service, the papaya salad. 20 mins after placing the order, I get a call saying they don’t have all the ingredients. I ended up ordering the salmon, which arrived half hour later undercooked so I had to send it back. Finally got dinner by almost 8:30pm. I started worrying I wasn't going to be fed properly at the resort. I did receive a call from the Executive Chef in the morning, which was appreciated. The front desk manager, Jose, on the other hand, never returned my emails or contacted me despite me having stopped by the front desk a few times to try to speak with him. Eventually I ended up working with the Ambassador team. We had continental breakfast included and while some resorts will offer a full breakfast to elite members, here your options were breads, meats and fruits. As we both have gluten sensitivities, it didn't leave us much to eat. Thankfully Chef Jose ensured we were well taken care of for breakfast. Special shoutout to Xiomara and Noel for their outstanding service! By the second night, we decided to go off resort for dinner. The third night, Friday, we opted to go to the St. Regis bar for sushi. We had been told it was delicious. Turns out that while for the first few days the resort was fairly empty, it's quite busy on the weekends! Wish someone (butler service?) had told us about this because two nights before we were the only people in the bar. We ended up getting turned away and had dinner at Paros. While dinner service was good, dessert took too long and ruined the surprise for our guests' anniversary. One oddity to note is we ordered chardonnay and by the glass was $15 versus the bottle was $65. That same bottle was $60 at St. Regis bar downstairs. At either price point, not sure how they are incentivizing guests to purchase the bottle (as usually there is 4 glasses to a bottle). By the fourth night, we thought we were well prepared with a reservation for St. Regis bar at 6:45pm. We arrived and were told it would take some time since prior guests were wrapping up. No problem, we said we would wait in our room. 30 mins goes by and when I check-in, I'm told table is still not ready. Another 30 mins goes by and table still not ready. Finally after another 15 mins, we went back to the restaurant. We're told that our table is still not vacant and that they gave the guests their check a while ago and they were just staying to enjoy the live music and there was nothing they could do. What!? While we continue to inquire about a table, we watch as those same guests are handed their check. We called this out to the hostess, that we could see the check just get handed to that table. It really came across that if we hadn't come back, we would never have been called for dinner. At that point I spoke with the manager, Jose and shared our concerns. He didn't have anything much to say about the situation, even after I mentioned I would be sharing this feedback with Chef Jose. We ordered appetizers, which my friend ended up having as her main course. She then ordered dessert before we had gotten our main course, thinking it would arrive quickly. It didn’t. We got our main course, ate it and waited another 10 mins or so for dessert. I wonder how long it would have taken if she hadn't ordered it mid meal! When the waitress brought our check, she instead brought a note from the manager, apologizing and comping our meal. While that may seem like a nice gesture, the fact that he didn't bother coming over at any time during our meal, despite the fact I could see him from my seat throughout my meal, and then had the waitress hand us a note, was shocking. Needless to say we ate out our last night. Food - If you are able to get food, it's actually quite good! It is pretty pricey, as you'd expect at this category property. Champagne sabering - they have substituted a (not so good) prosecco. Typically I have seen sabering to be very timely but here it was late each time we went Housekeeping - Overall great however once I had my room cleaned and the bathtub drain was pulled out. Housekeeping drained the tub so not sure why they didn't call maintenance to repair it. I ended up having to call. The "Make my room" button is a placebo. Don't bother pressing it, nothing happens. If you want your room cleaned, you have to call. Room - Aircon is amazing! Had some issues with the room though - not all outlets worked. Balcony door lock was jammed. Pool service - Stacey was amazing and extremely helpful throughout our stay! Cindy, Anthony & Luis were also very helpful and attentive. One note though is that pool cleaning is not timely. Apparently maintenance is offsite and it took half hour just for someone to come and use the net to clean out the pool at around 11am. Surprising that the pool hadn't already been proactively cleaned for the day.
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Date of stay: October 2021Trip type: Travelled as a couple
BUBSTER18 wrote a review 18 Nov
Brooklyn, New York25 contributions27 helpful votes
We just came back from our stay, there are no words you need to just go and see! But I will tell you all the fun stuff anyway! first all rooms are gorgeous and all face the ocean I actually prefer & would only get the garden view again, there is a tennis & basketball court by the wellness center with a full gym & smoothie bar, walk there don't take a golf cart, also the boat house, take out a kayak or a paddleboard we did both then cool off in the fun trampoline park in the water, ok then you need to walk around the property in the forest you feel like your in el yunque , if you wnat to go to el yunque you need a tour or a personal car taxi Uber not allowed in we learned this the hard way & missed out , also you need to go to the beach club was quiet & gorgeous they offer water activities by there , basically your gonna have a problem if you stay here... your never gonna wanna stay anywhere else! But worth it $ , We had a blast everyone is friendly just the best hotel, have fun!
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Date of stay: November 2021Trip type: Travelled as a couple
Response from Guest Services, Other at The St. Regis Bahia Beach Resort, Puerto Rico
Responded yesterday
We truly appreciate you took the time to write about your exquisite experience at The St. Regis Bahia Beach. Your feedback is very important to us as we thrive to deliver excellent service to every one of our guests. Once again we are grateful for your review as we look forward to welcoming you to Puerto Rico's Best Address in a near future.
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JacobFDC wrote a review 9 Nov
Washington DC, District of Columbia239 contributions134 helpful votes
We were here for a wedding and what an amazing time. From amazing, attentive, and helpful staff, to large heavenly rooms, to a great pool - a nice place for a relaxing getaway. I think my favorite was our room - the bed was like sleeping on a cloud and the shower room would have been a studio apartment in NYC. One thing I did not like was the costs of food - a little pricy when hanging by the pool. But I would go back again in a minute.
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Date of stay: November 2021
Sleep Quality
Response from Guest Services, Other at The St. Regis Bahia Beach Resort, Puerto Rico
Responded yesterday
Jacob: We truly appreciate you taking the time to share your overall experience in Puerto Rico's Best Address. At The St. Regis Bahia Beach, we take the time to curate iconic experiences for our guests. Weddings at our amazing property are truly memorable and beautiful. Once again, thank you for sharing your comments and we would like to welcome you in a near future to The House of Astor. Best Wishes, Guest Services
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Laini wrote a review 3 Nov
Boston, Massachusetts27 contributions1 helpful vote
I stayed at St Regis Bahia Beach Resort for 5 nights in Aug 2021. Pros: 1) The beach is beautiful with really light and soft sand. The waves can be rough, but if you like to just lay on the beach, this is really the nicest beach for that. They provide you with chairs, umbrellas and towels. 2) The spa is lovely and (pro tip!) they offer complimentary mango sherbet if you ask. 3) Staff is accommodating and friendly. Front desk gave us an early check-in as I was celebrating my bachelorette party and even gave us a bottle of prosecco! Staff even came up to us after seeing our bride tribe hats to congratulate me! 4) Staff left you alone to do your own thing - We relaxed at the spa for most of the day and they gave us the space and let us feel welcomed to do so. 5) There are many amenities (paddle boarding, water jungle gym, fish feeding at the beautiful koi pond at the entrance) 6) The bath and shower in the rooms are amazing. The shower is spacious and allows you to end the night with a relaxing in-room spa bath. Cons: 1) The rooms are spaced quite far apart and as the resort is in the jungle, you're surrounded by lots of trees and your room may be a far walk from the main lobby. If you didn't rent a car, I advise getting a room at buildings closer to the main lobby. 2) Plan accordingly as it takes about a 8 minute drive to reach the main lobby from the main road, since the resort is surrounded by lots of trees and nature. 3) It's hard to call ride share (Uber) from the resort. You may be lucky and successfully call one if a driver is dropping off another passenger within the resort. 4) They don't have partnerships with taxis for some odd reason so there are no taxis readily available at the lobby if you want to leave the resort. You need to schedule a taxi a few hours in advance. We called the front desk to call a taxi for us and were told it would take an hour. We almost missed our scheduled tour due to inability to get a taxi and Uber to leave the resort. 5) The food is expensive since it's such an isolated resort. 6) The bed was kind of lumpy for such a nice hotel like this and could use a refresh. I could feel an indent of someone's body shape on the bed. 7) Spa manicure quality was a hit or miss depending on who you have. My gel manicure was expensive, yet quality was not there (edges were not even). Overall I enjoyed our stay here and look back to the trip with wonderful memories.
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Date of stay: August 2021
Sleep Quality
Response from Guest Services, Other at The St. Regis Bahia Beach Resort, Puerto Rico
Responded yesterday
Lilaini, we thank you for taking the time to share your recent review of your recent stay at The St. Regis Bahia Beach. Your reviews and experiences are opportunities to deliver our guests an exquisite experience. Our sincerest apologies for the issues detailed during your stay. We can assure you that our management team will take them into consideration as we are committed to bringing an exceptional stay to every one of our guests. As mentioned our guest rooms buildings are intentionally located and immersed in our sanctuary and tropical gardens connected by boardwalks that will take you to Casa Grande, our Restaurants, pool, and amenities. Our guests are allowed to walk or our butler's services team will gladly take you with golf carts to any place around the property. Our apologies if you had any issues finding transportation. We have taken your other issues into consideration so we may improve our every guest experience. Once again, we are truly excited you enjoyed your overall experience as we would love to welcome you back to Puerto Rico's Best Address in a near future. With best wishes, Guest Services I can personally assure you that we have made/will make every effort to remedy the issue, and we are committed to making the rest of your stay exceptional.
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Paige S wrote a review Oct 2021
Boston, Massachusetts5 contributions10 helpful votes
The St Regis is usually top notch, but this property really blew me away. The service was nothing short of phenomenal. Between Jean at valet, Eric and Anthony at the pool and Noel and Xiomara at breakfast- every day felt like I was floating on a cloud. The grounds are impeccable, and you can tell everyone here genuinely enjoys their job. I would stay for another week if I could!!
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Date of stay: October 2021Trip type: Travelled with friends
2 Helpful votes
US$466 - US$1,075 (Based on Average Rates for a Standard Room)
the st. regis bahia beach hotel rio grande
CaribbeanPuerto RicoRio Grande
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Frequently Asked Questions about The St. Regis Bahia Beach Resort, Puerto Rico
Which popular attractions are close to The St. Regis Bahia Beach Resort, Puerto Rico?
Nearby attractions include Carabali Rainforest Park (7.9 km), Caribbean Trading Company Store (7.0 km), and Estudio de Arte Samuel Lind (2.9 km).
What are some of the property amenities at The St. Regis Bahia Beach Resort, Puerto Rico?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Bahia Beach Resort, Puerto Rico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Bahia Beach Resort, Puerto Rico?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The St. Regis Bahia Beach Resort, Puerto Rico?
Conveniently located restaurants include Degree 18 Juice Bar, Carabali Bar & Grill, and Mi Vida Cafe.
Are there opportunities to exercise at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are pets allowed at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The St. Regis Bahia Beach Resort, Puerto Rico offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Bahia Beach Resort, Puerto Rico?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The St. Regis Bahia Beach Resort, Puerto Rico?
Many travellers enjoy visiting Monumento Historico Cueva Maria de La Cruz (3.6 km), Parroquia Del Espiritu Santo Y San Patricio (6.7 km), and Parque Historico Cueva Maria de la Cruz (6.8 km).