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The St. Regis Bahia Beach Resort

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The St. Regis Bahia Beach Resort
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1,310 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
Laurel, Maryland
Reviewed 15 January 2015

I was super excited to go to this hotel after reading the reviews on Triposo, Expedia as well as the SPG website. I booked for a group of 4 for a 4-5 day stay via the SPG member line and was very happy with the service and rates they offered me. I'm going to list the pros and cons below,...

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Helpful?
7Thank Cassandra d
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; We would like to apologize for the inconvenience you experienced when your last night was charged to your credit card. As this is a nightly charge the agent missed the opportunity to add the charge to the total bill. There is certainly a miscommunication that caused the inconvenience. This matter has been addressed to ensure a better...

New York City, New York
Reviewed 13 January 2015

Hi, We went to the St. Regis over the 2014 Christmas holiday. Based on our experience (and I travel quite a bit), I found the overall experience very good, but a few things could be improved (see below). Let me state that we were looking for a warm spot to take our 2 children, ages 4 and 7. Pros: 1....

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Helpful?
6Thank Chris T
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Chris; Thank you for taking the time to comment about your recent stay at The St. Regis Bahia Beach. We truly do appreciate your feedback as we always look for ways to continue exceeding expectations. We are thrilled to hear you thoroughly enjoyed the festive season with the room accommodations and fun activities for the entire family to enjoy....

Wilton, Connecticut, United States
Reviewed 13 January 2015

Beautiful location and property and it ends there. Crappy food. Poor service and worst of all arrogant management team unwilling to accept and acknowledge any issues and address it. When you pay $600 a night you expect good service in return, simple a good location can a big brand name is not sufficient. I am not sure how they achieved...

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Helpful?
13Thank ssk_usa
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; It is very unfortunate to us that you did not enjoy your experience at The St. Regis Bahia Beach. With a variety of luxury accommodations it seems we missed the opportunity to demonstrate the brand promise. Kindly allow us the opportunity to further discuss your experience by contacting me directly at the hotel. Thank you for the...

Rye, New York
Reviewed 13 January 2015

I wish there were more than five stars to rate the St. Regis Bahia Resort. My husband and I admittedly wanted to get out of it and cancel the trip, but the flights were non-refundable. We were in no mood to vacation. Life was too stressful, we were getting on each other’s nerves, and we weren’t in vacation mode at...

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Helpful?
1Thank Barbara C
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest, Greetings from St. Regis Bahía Beach, the Best Address in the Caribbean! Thank you for taking the time to share your thoughts regarding your recent stay at our captivating resort. We are thrilled that you were enraptured in our home, where our daily mantra is for all of our guests to enjoy the ‘art of living’. It...

Podgorica,Montenegro
Reviewed 13 January 2015

At first sight the hotel and the surrounding area leave you breathless. The view from the Plantation house is simply amazing! The resort itself is pretty remote and it takes a while to drive to a shop or a restaurant unless you want to shop at Remede spa or dine in hotel restaurants which are overpriced. One would expect better...

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Helpful?
2Thank montenegrina7
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest, Thank you for sharing your comments regarding your recent stay at our resort. I agree with you that the view from the Plantation House is extraordinary and a sample of how the resort is beautifully immersed into Nature. Allow us to preface by apologizing for your disappointment. In our most concerned effort to improve any area in...

New york
Reviewed 12 January 2015

Upon entering the St. Regis Bahia Beach - you get the sense that you are about to encounter something memorable. You enter this magnificent property driving down a long winding road and with each bend you are presented with quick peaks of the lushest of landscapes, but upon arriving to the front entrance you know you have arrived someplace special....

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Helpful?
1Thank mdgrace
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest, Greetings from St. Regis Bahía Beach, the Best Address in the Caribbean! Thank you for taking the time to share your thoughts regarding your recent stay at our captivating resort. We are thrilled you were enraptured in our home. Every detail from the ponds to the beauty of the spectacular tropical setting is to transport you to...

New York, NY
Reviewed 12 January 2015

This was really a four-star experience, but when you're paying $2K/night, a four-star experience merits three stars (or less). 90% of my stay was great, but the bad start and bad finish left a lot to be desired. That's what people remember, and it really leaves a bad taste in your mouth to end on a bad note. I primarily...

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Helpful?
4Thank Wolch
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest, Saludos from St. Regis Bahía Beach! Thank you for taking the time to post your thoughts regarding your recent stay at our distinctive resort. We are pleased that you indulged in our well-orchestrated guest experience, and discovered that almost every aspect of our little paradise such as the room accommodations and dining at Molasses met your fulfillment!...

ga
Reviewed 11 January 2015

Let me start by saying, if you find fault with this place, maybe you shouldn't travel. By no means is every place perfect, but this St Regis and Staff would hold their own in that argument. The staff at this St Regis is top notch in every single category. I can't say enough great things about them, from the welcoming...

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Helpful?
Thank Kerihill
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Mrs. Hill; Thank you for taking the time to share your extraordinary vacation at The St. Regis Bahia Beach. Congratulations on your 25th anniversary. We were so excited to have been a part of your special celebration and the best part you enjoyed every moment of it. Making our guest feel as important as they are is our pleasure....

Oakdale, neW york
Reviewed 11 January 2015

My husband and I went to the Westin in St John (spg) one week prior to the St regis. The pool and beach are a pleasure to go to. Controlled by the hotel, you do not have to put up with people putting towels on the pool lounges and also at the beach lounges as we did at the Westin,...

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Helpful?
3Thank Janice Y
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Janice – Thank you for sharing your experience at The St. Regis Bahia Beach. We are thrilled you enjoyed the pool and beach with its services especially Sea Grapes. It allows for a peaceful oceanfront lunch to savor. It’s nice to see that you also had the opportunity to experience other Starwood properties. Starwood certainly offers a diversity of...

Reviewed 11 January 2015

This property is one of the best experiences we have had among the best resorts in the world. Only one MAJOR flaw, the ocean is very rough and not suitable for swimming EVER!! The resort, in my opinion, made a huge mistake in the way they handled a situation when we were there. Two of the guests went into the...

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Helpful?
11Thank Btownrocks
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest, As the only AAA Five Diamond resort in Puerto Rico we are thrilled to have provided the best experience for you. Like all visited beaches in the US territory we strictly follow the universal flag signage located conveniently accessible for all to see. Depending on how the weather conditions allow it, we change the flag accordantly as...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Designated as Puerto Rico’s first and only AAA Five Diamond resort and the leader in luxury on the island and in the Caribbean, The St. Regis Bahia Beach Resort, Puerto Rico has been designed with the entire family in mind, providing a variety of extraordinary services and activities that will keep all guests entertained from sunrise to sunset. Located on a former 483 acre coconut plantation, it is nestled between El Yunque National Forest and the sparkling Atlantic Ocean on the northeast coast of Puerto Rico. Certified Gold Audubon Signature Sanctuary, the lush Resort features a tennis center, a golf course designed by Robert Trent Jones Jr., as well as 4 miles of nature trails, 70 acres of lakes and a boat house for water sports. The intimate St. Regis Bahia Beach boasts 139 rooms including 35 suites, where The St. Regis’ iconic Butler service is available. Most of the guestrooms overlook amazing ocean and garden views setting a new standard in luxury accommodations, service levels and facilities for the Caribbean. An indulging Remède Spa and the exquisite dining options will delight all senses, including Fern Restaurant, featuring culinary creations by world famous Chef Jean-Georges Vongerichten, Molasses Restaurant, St. Regis Bar and Seagrapes. In addition, abundant banquet space is available to accommodate a variety of outdoor or indoor events. Featuring amazing ocean or garden views, it is the perfect setting for small or big gatherings as well as weddings. The elegant tropical magnificence of The St. Regis Bahia Beach creates a world for its guests that they will never want to leave. ... more   less 

Additional Information about The St. Regis Bahia Beach Resort

Address: State Road 187 kilometer 4.2, Rio Grande 00745, Puerto Rico
Region: Caribbean > Puerto Rico > Rio Grande
Price Range: $1,032 - $2,098 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bahia Beach Resort 5*
Number of rooms: 139
Reservation Options:
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Also Known As:
The St. Regis Bahia Beach Hotel Rio Grande
The St. Regis Bahia Beach Resort Puerto Rico/Rio Grande
Hotel Style:
#1 Luxury Hotel in Rio Grande
#1 On the Beach Hotel in Rio Grande
#1 Spa Hotel in Rio Grande
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Bahia Beach Resort staff and other travellers.
43 questions
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5 months ago
Los Angeles, California
over a year ago

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Questions? Get answers from The St. Regis Bahia Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bathrooms are amazing”
 of 5 bubbles BarbG0715, 14 Feb 2017 | Read review
“Waterfront was especially nice”
 of 5 bubbles itsmeboston, 13 Feb 2017 | Read review
“we asked for a room close to the pool as the property is large”
 of 5 bubbles 450janier, 12 Feb 2017 | Read review
“We stayed at casita 124 on second floor with a balcony and view to the sea”
 of 5 bubbles 392adels, 7 Feb 2017 | Read review
“The rooms with ocean view are more expensive, so we opted for "garden view", which was spectacular.”
 of 5 bubbles ginamb2017, 5 Feb 2017 | Read review
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