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Gran Melia Golf Resort Puerto Rico

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Gran Melia Golf Resort Puerto Rico
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5,751 Reviews from our TripAdvisor Community

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Showing 5,005: English reviews
Cherry Hill, New Jersey
Reviewed yesterday NEW

very disappointed that the time of the month there was not even 100 guests there. The Resort was EMPTY & felt very alone with no one to talk to. Beach & lounge chairs & balcony chairs were NOT comfortable

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Helpful?
Thank 687michaelrl
Caguas, Puerto Rico
Reviewed yesterday NEW

In PR Melia is my best option because is a relaxing hotel with very friendly staff. Every time I come back I feel at home. Liza (Front Desk), Jeante (Cafe Soleil), Erika (Cafe Soleil), Rafael (Wet Bar), Franklin (Pool Area) and Hernan (Wet Bar) make our stay very enjoyable. I also like the new changes implemented and I'm looking forward...

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Thank agygarcia
Jacksonville, Florida
Reviewed 2 days ago NEW

This resort was in an awful area and had a lot of rundown areas. I felt for the money and all there is major room for improvement. A lot of hidden cost like daily parking, breakfast buffet if you don't buy in advance, etc. Very few speaking English and unable to answer questions.

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1Thank 720sheric
Riverdale, Utah
Reviewed 2 days ago NEWvia mobile

Okay this place is not 5 star at all it is very nice but they advertise a few things that are not all the way true. Very little beach but there is some sand that is there. The rooms have a very deep musty smell that does not go away. The about half of the staff are very nice but...

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1Thank Allen B
Vega Alta, Puerto Rico
Reviewed 2 days ago NEW

Excellent to rest and share with family. The pool is great. The Puerto Rican restaurant is amazing. Its a beautiful hotel. There is a lot of iguanas... but it not interfere with us. My child enjoyed the stay.

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1Thank joserL3187HM
San Juan, Puerto Rico
Reviewed 2 days ago NEW

Very frendly and courteous staff, valet parking, chamber maid, bell man and transportation. Excellent room service. Very good internet service. Very good hotel for stay at, but the TV is slow to change channels and poor image (snow). The two (2) ice makers near room building were broken.

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1Thank Room1504
Juana Diaz, Puerto Rico
Reviewed 3 days ago NEW

Good service. The place is very cozy, comfortable and intimate. Rooms clean and comfortable. Very attentive and friendly service staff. The decor of the hotel is very nice. My only complaint is the breakfast. It should improve the breakfast, I found it very poor.

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1Thank haishan2016
Rio Grande
Reviewed 3 days ago NEW

Needs urgent maintenance in the pool area. The ice machines available were out of service. Dinning experience is good and personnel is friendly. Rooms are clean . Service at the pool area is poor or none.

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1Thank Mayra R
West Palm Beach, Florida
Reviewed 5 days ago NEW

Horrible place and rude employees, they treated u like second class citizens, they treat people on vacation so badly and when you complain they have an attitude problem and don't resolve issue . Room service is terrible we ordered and they never showed up when we called they said o well we are closed now.

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1Thank 342jeffreyj
New York City, New York
Reviewed 1 week ago

The intent of my trip was to check out the resort and preview the areas they utilize for weddings. I am thrilled to report that I was incredibly pleased with the resort, the on site staff and management are amazing and I will be getting married there in July! :) The resort is elegantly designed and has beautiful pools. It's...

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Helpful?
3Thank Amanda P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
With an idyllic location on Puerto Rico's northeastern coast in Coco Beach, Rio Grande, Gran Melia Puerto Rico brings the privacy and exclusivity you deserve and allows you the opportunity to escape from the rest of the world. From the moment you step inside this tropical oasis, you will be enveloped by the beauty and grandeur of Gran Melia Puerto Rico. Boasting a world-class YHI spa, the nearby Trump International Golf Club and the best pool on the island with four integrated whirlpools, Gran Melia Puerto Rico is the place to live the true resort experience in Puerto Rico. ... more   less 

Additional Information about Gran Melia Golf Resort Puerto Rico

Address: 200 Coco Beach Blvd. | Highway 955-I, Rio Grande 00745, Puerto Rico
Region: Caribbean > Puerto Rico > Rio Grande
Price Range: $217 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Melia Golf Resort Puerto Rico 4*
Number of rooms: 486
Reservation Options:
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Also Known As:
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Gran Melia Rio Grande
Sol Melia Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Rio Grande
Hotel Style:
#2 Top resorts Hotel in Rio Grande
#3 On the Beach Hotel in Rio Grande
#3 Spa Hotel in Rio Grande
#3 Luxury Hotel in Rio Grande
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Golf Resort Puerto Rico staff and other travellers.
141 questions
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Clementon, New Jersey

PLEASE HELP LOTS OF QUESTIONS!!!!!

I was able to purchase this hotel as a Groupon deal for my best friend's 40th birthday. We aren't traveling until June 18th and this will be both of our first times in PR. The photos took my breath away and the cost was reasonable enough for me to surprise her with the gift after having some pretty rough times lately. I am really hoping this much needed getaway gives us a chance to escape the blues.

I know about the deposit per night, but usually deposits are returned unless you use them. However it seems like people are stating that they are getting charged for ludicrous items. (Towels cost what?) Or complaining about the treatment and true condition of the property. Then some are saying its a dream come true.

We don't expect million dollar service, just a good, peaceful beautiful time. Without me feeling the need to hide a credit card statement from my husband. We are extremely excited to be taking a trip together (having our own families and work makes that hard). Some person even said they were charged an upgrade fee of $3k?!! That is what scared me enough for someone who has been here to hopefully set my mind at ease.

What is included in Red Level? Is it a better option than paying a la carte? We are blessed to have breakfast included in the Groupon (thanks!) but it seems the Red Level doesn't do much more than that?

We've been hoping to come to Puerto Rico for years. Any advice would be truly appreciated. This place is very very pretty. I truly hope its the paradise it appears to be in the photos! The pool alone is amazing!!

Also more about the beach? Do swim shoes help with the rocks or don't bother. How about excursions (budget friendly).

Thanks to everyone who replies in advance. I will be responding after our return.

Happy Travels!

over a year ago

See all questions (141)

Questions? Get answers from Gran Melia Golf Resort Puerto Rico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there was NO ceiling fan”
 of 5 bubbles 687michaelrl, 7 Dec 2016 | Read review
“Air Freshener. ”
 of 5 bubbles channonnl, 1 Dec 2016 | Read review
“I've been to the Gran Melia several times and Red Level is worth the extra money to spend ”
 of 5 bubbles manuelmY1297ZO, 26 Nov 2016 | Read review
“only the refrigerator ”
 of 5 bubbles mayrao985, 20 Nov 2016 | Read review
“Do not hesitate to change rooms if your not satisfied with the first one.”
 of 5 bubbles Q874PUtheresas, 18 Nov 2016 | Read review
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