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Pandanus Resort

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Traveller (1101)
Pool & Beach (219)
Room & Suite (196)
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Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“pandan”(144 reviews)
“wine and cheese”(23 reviews)
“stardust band”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (783)
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Traveller rating
267
127
37
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10
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267
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37
11
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All reviewspandanwine and cheesestardust bandthe general managerfamily suitesuperior roomwalking tourresident bandblue lagoon restaurantham tienbreakfast was excellentfishing villagesun terraceguest relationssand fliesshuttle busesthe red sand dunes
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11 - 15 of 452 reviews
Reviewed 5 weeks ago via mobile

My partner and I came to Pandanus as an escape and refresh from the hustle and bustle of Ho Chi Minh City. Our first impression was that the resort and grounds was absolutely breath taking. Upon checking in, staff were short and blunt, a smile...More

Thank Leeya A
Response from SteveMuiNe_Vietnam, Public Relations at Pandanus ResortResponded 2 weeks ago

Thank you for staying with us and for your comments. As yours in the third review this month that mentioned unfriendly staff, it is obvious that some of our employees need a refresher course in customer service and to be reminded that 'service with a...More

Reviewed 18 March 2018 via mobile

Our check in was swift and staff were nice and courteous. But my first impression when I got out of our taxi was a man ready to take our luggage. He seemed very unfriendly, so I tried to smile at him to ‘cheer up’ but...More

1  Thank Oreolily
Response from SteveMuiNe_Vietnam, Public Relations at Pandanus ResortResponded 2 weeks ago

Thank you for staying with us and for bringing attention to the services and facilities that you felt were lacking. Although you mentioned that our staff are generally friendly, we apologize that your initial impression was of an unfriendly bellman or doorman. You said that...More

Reviewed 10 March 2018 via mobile

We’ve been to this hotel last year and I can say that it’s the best hotel I’ve ever been this time we came to Vietnam to Nha Trung and in comparison I even regret that we didn’t come back to Pandanus again. Imagine yourself in...More

3  Thank Evgeniya L
Reviewed 3 March 2018 via mobile

There are many areas for improvements, the sad thing is that it is so easy to improve some of these points but I feel many of the small details have been overlooked for a 4/5 star resort like pandanus. We stayed at Pandanus from 24-26...More

1  Thank lequynhmai
Response from SteveMuiNe_Vietnam, Public Relations at Pandanus ResortResponded 5 March 2018

Thank you for staying with us, but we are sorry that you did not feel that the Pandanus deserves it's four star rating. I have asked the relevant departments to comment on your review and they have responded as follows: 1) On the 24th when...More

Reviewed 2 March 2018

We had just come from four cities so this was paradise. Room very comfortable and cleaned daily. The staff could not do enough for us. The reception could not be faulted, information given very good. The gardens were a pleasure to see and the lotus...More

1  Thank Robert P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Banquet Room
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$60 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Mui Ne
#2 On the Beach Hotel in Mui Ne
#2 Luxury Hotel in Mui Ne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$60 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Mui Ne
#2 On the Beach Hotel in Mui Ne
#2 Luxury Hotel in Mui Ne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1101)
Pool & Beach (219)
Room & Suite (196)
Dining (122)
Amenities (28)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bewise56
10 April 2018|
AnswerShow all 8 answers
Response from SteveMuiNe_Vietnam | Property representative |
Sorry for not responding earlier. The only golf course in the area is Sea Links, which in Phu Hai ward, about ten kilometers from the Pandanus. It takes about ten minutes to get there by taxi.
1
Vote
bewise56
10 April 2018|
AnswerShow all 4 answers
Response from SteveMuiNe_Vietnam | Property representative |
Yes, the hotel will provide transfers from the airport. The current cost for the driver to meet you at the airport and bring you to the resort depends upon the number of people and the size of the vehicle that you need. For... More
0
Votes
pamelajj
3 March 2018|
AnswerShow all 2 answers
Response from Brian Lindfield b |
I believe that the building work is going to be on an extension of the hotel accommodation blocks and facilities but it should be away from the present facilities and not cause too much disruption for guests. For more... More
1
Vote
Room Tips
"there are different styles of rooms to suit all tastes ie near the beach or set in the beautiful gardens"
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"Ask for one furthest away from bar and restaurants"
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"Book one of the bungalows"
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"Deluxe rooms are just great"
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