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Doubletree Resort by Hilton, Central Pacific - Costa Rica

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Doubletree Resort by Hilton, Central Pacific - Costa Rica
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2,303 Reviews from our TripAdvisor Community

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Showing 1,260: English reviews
2 reviews
Reviewed yesterday NEW via mobile

We are diamond members and used points for our stay. We really wanted to love this resort but it failed to deliver the Hilton experience that we enjoy. This resort is geared toward Tico families looking for a "stay-and-play" vacation. There are very few foreign tourists. It can be loud and lively, especially in Dec. when Tico kids go on... More 

Helpful?
Thank Cassandra A
Marina, California
2 reviews
Reviewed 5 days ago NEW

I was welcomed by Jessica starting as a pre arrival via email and her services and assistance continued thru out my stay. She stayed viligant and continued as my personal liaison for anything I needed. Jessica also enhanced my stay, being my birthday, and deliverd several xtra surprises for me and making my occasion very enjoyable! Her assistant manager Natalie,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank RockinRichThompson
San Jose, Costa Rica
1 review
Reviewed 6 days ago NEW

Disappointing experience due to major defect in shower that caused it to whistle all night, preventing us from sleeping well. The hotel did nothing to compensate for this. Additionally, there were kids everywhere, which is awesome for families, but not that great for a couple celebrating our anniversary. The adult-only pool is very boring - no bar or music. Food... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 47jylr
John-HiltonHelp, on behalf of the staff at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear 47jylr, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. As well, new perspectives about our hotel help us make improvements to our guest experience... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

My husband and I recently stayed at the "Doubletree by Hilton" in Central America November 7-14/16 This was our first time in Costa Rica and frankly probably our last My husband was attending a medical convention with probably 30 other physicians. I always thought that Hiltons were lovely upper end hotels but we were very disappointed Upon arrival we were... More 

Helpful?
13 Thank Palmerem
John-HiltonHelp, on behalf of the staff at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Palmerem, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered throughout your visit, and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give us... More 

Cartago, Costa Rica
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The all inclusive service is fantastic, the pools are great and the night shows are a blast !! I recommend the deluxe rooms on the first floor since they have a balcony directly to the swimming pools which are very convenient especially with kids. Overall a very recommended hotel !

Helpful?
Thank RobertoVarelaV
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Pools were nice. A bit crouded on the weekend when the local families arrived. I understand why though as it was a nice resort. Food was fresh and alway good. Rooms were clean. Beach was close, but the black sand kept us away due to it being VERY hot.

Helpful?
Thank lackb13
Crystal Beach, Florida
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

We stayed for six days at this hotel. The restaurant service was excellent particularly Elias and Juan Luis Lopez. The food at both the restaurants and the buffet were very good. The room itself was average, however, the view was beautiful. The main buildings were lovely but not air conditioned. It was hot and humid when you were dining in... More 

Helpful?
1 Thank Ruffles22
Ventura, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Hotel beaches were not very clean or nice. The rooms were not very clean. We all got sick from the food. The pools were not very clean as well. Internet did not work. The plaster outside of our room was falling down.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Rich C
John-HiltonHelp, on behalf of the staff at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Rich C, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We loved this resort. The rooms were great,and the property was beautiful!! Right on the Pacific Ocean! The pools were amazing, and we never went hungry!! We went to a different place in Costa Rica every day. The tours were really good. But one of my favorites was, right from our beach you could rent 4 wheelers, with a guided... More 

Helpful?
1 Thank Beth D
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

I was pleasantly surprised with the resort. The pool areas are great for relaxing and enjoying a few drinks. The food was much better than I expected and the on-site restaurants that require reservations were excellent. The staff were friendly and helpful at all times. The only negative I can say was the cleanliness of the room. I don't think... More 

Helpful?
3 Thank Phil O

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The closest all-inclusive resort to San Jose! Doubletree Resort by Hilton Costa Rica - Central Pacific is a modern, full-amenity, all-inclusive resort hotel. This beachfront Costa Rica Hilton hotel is perfectly situated on the Central Pacific region outside the port city of Puntarenas, Costa Rica. Located only 50 minutes West of Juan Santamaria International Airport (SJO) and the Costa Rican capital city of San Jose, and two hours south of Liberia International Airport (LIR). Buffet breakfast, lunch and dinner served daily. Snacks and drinks available all day long. Two a-la-carte restaurants open for dinner. All-day activities for adults, teenagers or children, nightly entertainment and lounge. ... more   less 

Additional Information about Doubletree Resort by Hilton, Central Pacific - Costa Rica

Address: El Roble 171-400 Puntarenas, El Roble, Punta Arenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
Region: Costa Rica > Province of Puntarenas > Punta Arenas > El Roble
Price Range: $223 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Resort by Hilton, Central Pacific - Costa Rica 3.5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, Odigeo, Travelocity and Cancelon so you can book your Doubletree Resort by Hilton, Central Pacific - Costa Rica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble
Doubletree El Roble
Doubletree Hotel By
Hilton El Roble
El Roble Hilton
Doubletree Resort By Hilton, Central Pacific - Costa Rica Province Of Puntarenas, Central America
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and other travellers.
104 questions
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Questions? Get answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the newest building, the deluxe rooms”
 of 5 bubbles RobertoVarelaV, 10 Nov 2016 | Read review
“Request close to a pool. One of my favorite resorts where a 1st level was nice to walk out directly to the pool.”
 of 5 bubbles lackb13, 8 Nov 2016 | Read review
“request a room with a view”
 of 5 bubbles Ruffles22, 3 Nov 2016 | Read review
“If traveling without kids, ask for a room by adult pool”
 of 5 bubbles bethd716, 1 Nov 2016 | Read review
“Building 3 is far away and has a less crowded pool with its own bar.”
 of 5 bubbles 473v_ctorg, 20 Oct 2016 | Read review
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