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Sugarloaf Lodge

Traveller (12)
Room & Suite (6)
About
Location
Cleanliness
Service
Value
90 minutes from Auckland airport and under an hour from the city centre, Sugarloaf Lodge is set on five acres with plentiful birdlife and views out to the Hauraki Gulf from self-contained bedrooms with ensuite and own access. Matakana Village, restaurants, shops, cinemas and Saturday market are only five minutes drive, while nearby there are several wineries, cafes, white sand beaches, and bush and beach walks.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Charming
HOTEL CLASS
Reviews & more
51Reviews
15Photos
0Q+A
4Room tips
Traveller rating
  • 49
  • 1
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  • 1
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Time of year
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  • English
Popular mentions
We stayed for an evening to attend a wedding in Matakana. The lodge is in a very peaceful location with wonderful views and welcoming hosts who provide a tasty breakfast. Very quiet at night so you get an excellent sleep! Centrally located with easy access to Matakana and all
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Response from Sugarloaflodge, Owner at Sugarloaf Lodge
Responded 21 Feb 2014
Hi Toni We are pleased you and Bruce enjoyed your stay with us - thank you for taking the time to send in a review. Allan and Vanessa
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I'm very sorry to say this was not value for money at $300 per night and it wasn’t even clean. There were runs down the outside of the toilet and the inside of the lid. The shower screen was not clean and the throw on the bed needed washing too. We had taken some fruit and
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Response from Sugarloaflodge, Owner at Sugarloaf Lodge
Responded 18 Feb 2014
We can only apologise for the cleanliness - we are generally most particular, but we have had the busiest summer in our existence although this should not be used as an excuse. The room has been completely stripped and cleaned again this morning. With regard to the lack of utensils, crockery and sharp knives in the room – we are not a motel, however in the past we have found that guests have been comfortable to ask for anything they need from crockery, extra cutlery, barbeques etc. We again apologise for that. For the lack of privacy – our format has been since we have been in business is to bring a platter of hors d’oeuvres and a couple of glasses local of wine to our guests in their room, at this point we ask what time and what they would like for breakfast; some guests like to chat at length at this point, some not. Breakfast is served in our house. The room is a living/dining/kitchen area. Again, our format since being in business is to chat to the guests at this point. We find they enjoy finding out about us, as we do about them. This is why, we understand, they have chosen to stay in a bed and breakfast rather than a motel or hotel. However normally we respect their desire for privacy and apologise if we didn't in your case. Regarding SKY – not we do not have SKY and as you will have noted it is not mentioned on our website, but we have a DVD machine, great restaurants and three fantastic cinemas in Matakana. We are sorry you found the experience disappointing. However some European guests who stayed the following night said Sugarloaf Lodge was the best B&B they had stayed in during their five weeks in New Zealand.
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This B&B is set high up on rolling hills that facilitate excellent views over the eastern coastline. From start of finish the accommodation was home-like and provided large rooms that had been thoroughly cleaned. The breakfast consisted of a limited but very good selection of
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Response from Sugarloaflodge, Owner at Sugarloaf Lodge
Responded 21 Feb 2014
Thank you for your review - pleased you enjoyed your stay!
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I will start this by a complaint, the weekend went to fast! Words cannot describe how hospitable and relaxing our stay at Sugarloaf was. I made an out of the ordinary request and Vanessa and Allan did this no questios asked. The breakfast was top class, and a very comfortable
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Response from Sugarloaflodge, Owner at Sugarloaf Lodge
Responded 4 Nov 2013
Hi Jess and Julian It was a pleasure to have you to stay and glad you enjoyed yourselves so much. Look forward to seeing you again for longer next time. Regards Allan and Vanessa
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What a hidden gem! A beautiful, well appointed room with a private deck and stunning views. It's all so thoughtfully done, from the lovely shampoo and body lotion to the make up remover pads. The bed was comfortable and the room so welcoming I begrudged going out for dinner!
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Response from Sugarloaflodge, Owner at Sugarloaf Lodge
Responded 1 Nov 2013
Dear Celia Thank you very much for your great review - we enjoyed meeting you and David and are very pleased you enjoyed your stay so much. Enjoy the rest of your visit down under Allan and Vanessa
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Album Categories
All photosTravellerRoom & Suite
the beautiful room with a view
Fabulous views ...
View from our room
A view of Sugarloaf lodge
view from the room
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12
"There are only 3 rooms so not a big deal!"
"Each of the rooms we saw were of a very high standard."
"Outside would be my preference for privacy but all are lovely."
"Only two rooms and owners pester too much so rated service terrible as made to feel we were in their space!"
PRICE RANGE
US$182 - US$240 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandAucklandMatakana
NUMBER OF ROOMS
3
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