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Falkenstein Grand Kempinski

230 reviews
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Traveller (189)
Room & Suite (121)
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Overview
  • Excellent63%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Reviews (230)Write a Review
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All reviewsmain buildingunderground tunneloutdoor poolliving roomfrankfurt citywe've stayedbusiness meetingkaiser wilhelm iismall kitchenbeautiful hotelnespresso machineenjoyed my staythe ground floorstayed one nightvilla rothschildspairon
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31 - 35 of 83 reviews
Reviewed 21 September 2015

This is a surprisingly great hotel, with sumptuous grounds and a lovely looking pool. We did a 'hit and run' here, just one night for business, but the outdoor bar and dining area was very welcome after a late evening. Not much English, and limited...More

Thank freedatravel74
Response from St_Massa, Geschäftsführer at Falkenstein Grand KempinskiResponded 24 January 2016

Dear freedatrtavel74, thank you for your Feedback. Great to hear that you had a fantastic time with us. You can visit Frankfurt City usually in only 20 minutes, using public transportation will only take 10 minutes more and the SBahn Station is in Königstein. We...More

Reviewed 20 August 2015 via mobile

We spent a week here in an executive suite which is situated next to the main building. In general, a nice stay for us with a 4-year-old kid. My girl enjoyed the pool as well as the playground to a large extend. The view from...More

Thank Weili C
Response from St_Massa, Geschäftsführer at Falkenstein Grand KempinskiResponded 24 January 2016

Dear Weili C, thank you very much for your nice and also critcal comments, It is great to read that you enjoyed your stay with us and liked the hotel. We do apologize for the lack of service in housekeeping. We immediately started to do...More

Reviewed 20 July 2015

This was one of those times, where customer service hassles truly can make or break an experience. The whole booking started off a bit strange. I wanted to book one of the Penthouses, but as we had our indoor cat with us, I contacted the...More

Thank AnneBear
Response from St_Massa, Geschäftsführer at Falkenstein Grand KempinskiResponded 13 August 2015

Dear AnneBear, Thank you very much for your most appreciated feedback. We agree that the location of the hotel overseeing the skyline of Frankfurt in the in the heart of the Taunus is perfect for an escape and relaxation. We notice that we still have...More

Reviewed 16 July 2015

It's July 15th and very hot. I walked into my room and started to look around. Couldn't find a thermostat. Room was warm and muggy. Called front desk because I also couldn't find a room service menu. She tried to read me food options over...More

Thank MattClark
Response from St_Massa, Geschäftsführer at Falkenstein Grand KempinskiResponded 13 August 2015

Dear MattClark, We thank you for your open words. We regret that we were not able to find a suitable solution; even our Manager Duty was concerned in your satisfaction and offered several opportunities. The satisfaction and well-being of our hotel guests is our biggest...More

Reviewed 9 July 2015 via mobile

We spent four wonderful nights here. Our room was on the Penthouse level and gave us a breathtaking view over Frankfurt. Dinner alfresco in an exquisite garden setting was also something special, not to mention a fine menu. The staff are so obliging and helpful...More

Thank David_iel
Response from St_Massa, Geschäftsführer at Falkenstein Grand KempinskiResponded 9 August 2015

Dear David_iel, Thank you so much for your great Feedback and words - we are glad that our obliging and helpful service was appreciated and that you very much liked the comfort and design of our “the one Penthouse” at the top Level. You're right,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Concierge
Babysitting
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$205 - US$1,240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$205 - US$1,240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
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Traveller (189)
Room & Suite (121)
Dining (20)
Pool & Beach (8)
Business Centre & Event Rooms (1)
Questions & Answers
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PenelopeGreenvilleSC
25 May 2015|
Answer
Response from St_Massa | Property representative |
Dear PenelopeGreenvilleSC, many thanks for your request. The easiest and most convenient will be a Taxi with an approx. cost of EUR 60,00. Further we do offer a private Limousine Service. The use of public transportation is... More
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Room Tips
"Try to book a room facing the wonderful park."
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"ask for the room with the Frankfurt view"
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"Both sides of the hotel have nice views, one to Frankfurt and one to the quaint village."
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"We loved the upstairs/downstairs suite we stayed in"
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