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A bad stay from the beginning to the end. We booked a suite, which was,as we were not told, in the non renovated part of the hotel. The ambience and feeling was like in an old hospital, it was not clean and lacked all kind...More
3 Thank HarryGlobe
Response from VillaRothschild, Manager at Falkenstein Grand KempinskiResponded 27 May 2014
Dear esteemed reviewer “Harry Globe”,
Thank you for reviewing your recent stay with us. We are very sorry that we have not met your complete expectations and we do apologize for the lack of cordiality of our restaurant staff which you have perceived upon breakfast....More
My regular Kempinski in the Frankfurt region was fully booked, so I decided to try the Falkenstein Grand Kempinski instead. The hotel has an interesting history, it was originally a "sanatorium" for officers in the Kaiser's army. Unfortunately it has retained the institutional atmosphere, especially...More
Response from VillaRothschild, Manager at Falkenstein Grand KempinskiResponded 4 April 2014
Dear esteemed reviewer,
Thank you for staying with us at the Falkenstein Grand Kempinski. I am very sorry that your experience in our hotel did not meet your complete expectations. Please allow me to express my sincerest apologies.
We continuously strive to meet your needs...More
My husband and I stayed in this Wonderful hotel for four nights. The room was very spacious (upgraded to a Deluxe), clean and decorated in the manner you would expect of such a hotel. The staff could do no wrong and their willingness to help...More
Staying here was an experience to remember. the hotel is set in a very peaceful and beautiful surrounding in the Taunus Mountains. The swimming pool was superb, and the grounds magnificent. Rooms were well decorated, and extremely luxurious and clean.Breakfast outdoors on the patio was...More
Gerat hotel in the suburb of Frankfurt, less than 30min from the airport or the main train station.
Great view on Frankfurt's skyline, day and night.
The hotel comprises several villas connected via tunnel hallways.
The rooms are very comfortable, with good quality furniture. Bathrooms...More
Response from S_Eisermann | Property representative |
many thanks for your request. The easiest and most convenient will be a Taxi with an approx. cost of EUR 60,00. Further we do offer a private Limousine Service. The use of public transportation is... More
many thanks for your request. The easiest and most convenient will be a Taxi with an approx. cost of EUR 60,00. Further we do offer a private Limousine Service. The use of public transportation is not suggested. Kindly provide us your booking reference or travelplans for detailed information or Reservation.