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80 Yobe, Wakuramachi, Nanao 926-0192 Ishikawa Prefecture
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Traveller (865)
Room & Suite (285)
Dining (213)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 47 hotels in Nanao
Location
Cleanliness
Service
Value
Travellers' Choice
At Kagaya hotel, all the elegance and beauty of Japan surronds you. The lovely indoor and outdoor gardens offer tranquility all year round.The hotel is graced with a multi-million dollar collection of traditional Japanese artwork. Nothing can compare with the serene beauty of the view overlooking Nanao bay, a masterpiece in itself. The Kagaya provides you with an opportunity to relax and experience the best of Japan.
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Property amenities
Free parking
Free internet
Hot bath
Sauna
Bar / lounge
Game room
Evening entertainment
Free shuttle or taxi services
Electric vehicle charging station
Parking
Internet
Restaurant
Breakfast available
Complimentary tea
Special diet menus
Vending machine
Karaoke
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Open-air bath
Baggage storage
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Ocean View
Languages Spoken
English, Chinese, Japanese
654Reviews3Q+A9Room tips
Traveller rating
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Popular mentions
eagle32016 wrote a review Oct 2020
New York City, New York88 contributions48 helpful votes
Kagaya is often ranked No1 for authentic Japanese "Ryokan" and well known for its hospitality and quality across the stay. It is all contained complex, looking out to the quiet inlet connecting to the Sea of Japan. Quality of the facility, the cuisine and the service is impeccable as the establishment hosted generations of Japan's imperial family members as well as other dignitaries. Combined with Kanazawa and Noto peninsula, Kagaya is the must stop to discover the area which maintains so much of traditional and untouched Japan.
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Date of stay: September 2020
Rooms
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Service
Room Tip: Rooms facing the sea have beautiful views.
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Mune T wrote a review Mar 2020
Seattle, Washington8 contributions8 helpful votes
A friend of mine recommended this hotel to us for a true Japanese Hot Spring Inn experience. I was expecting a lot smaller Japanese structure but it is a huge hotel-like waterfront structure. Nonetheless, the service was the very traditional Ryokan (Japanese Inn) style which was amazing, perfect combination of warmth, friendliness, and professionalism. We had a room with our own hot spring tub outside and it was a treat sitting in the wood tub looking at the ocean with a drink in my hand at the any time of the day and night. The public bathing area was very spacious and nice looking over the ocean as well. There were three areas, one outside, two inside in three levels. Dinner and breakfast were served in our room. The lady who took care of us from the time we arrive till we left, brought an amazing dinner including the local delicacies. We could order local Sake which Ishikawa prefecture is famous for. Great food and services. We love seafood and very authentic Japanese way of preparation of it. But if you are not into it or not liking Seafood, you may want to ask them to prepare meat oriented meal. They would gladly arrange that for you. The shuttle bus will go between the station and the hotel. Both arriving and leaving was another great experience, their warm welcome and farewell was so nice and touching.
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Date of stay: March 2020
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Room Tip: If you want to treat yourself, get the room with own hot tub. It is worse the extra money.
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Georgeaussyd wrote a review Dec 2019
Sydney, Australia211 contributions35 helpful votes
+1
I really like this ryokan. Japanese style, traditional with modern elements. The rooms are huge. The onsen pools are huge, many hot pool, one cold pool, one outside pool. The shops open to 9pm and some performances available, so not much chance of getting bored. The only thing that made my experience four star instead of 5 was I asked for a non smoking room but got a room that to had smoking smell. I think it used to be a smoking room, so the smell is always there even if it’s a non smoking room now. I told staff and she came and spray deodorant but it really made no difference. There was cobweb on one corner and no tissue in the toilet. I was quite surprised, definitely a first in japan. My parents and sister’s rooms, next door to mine, were perfect. I thought I’d get used to the smell but even the futon smelt a bit of cigarette smoke. In retrospect I should ask for different room. If you want non-smoking room, be firm. These old ryokan always allowed smoking 50 years ago, there will be rooms that still smell.
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Date of stay: December 2019
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Vivian L wrote a review Sep 2019
London, United Kingdom120 contributions37 helpful votes
This hotel has been my bucket list. Overall for the value with the money I would say it was pretty good. Stayed for 2 nights so could properly chill and enjoy the osen. Yes the facility is old but it is well maintained. I booked seaview room with western style beds. The size of room is big for Japanese standard. Dinner for the 2 nights were pretty outstanding with seasonable food. My mum doesn’t eat a lot of raw fish but tuna and salmon, they managed to accommodated well. Then osen area is big enough to accommodate the number of guests. Our room attendant Waka-san is very friendly and nice. Overall it is Japan I do not agree that the staff need to speak amazing English although it would be useful if the hotel can provide more language training for their staff. It was my birthday the hotel arrange quite touching and thoughtful surprises! Very much appreciate it. Fully enjoyed the Takarazuka show! It was totally worth the money’ One nicest surprise is the bartender Suto-san. A young guy who barely speaks English (no English menus for the bar too), but he made some of most amazing cocktails compared to some of well famous cocktails bars I have visited around the world. He was definitely a rare gem! He was very good and some how managing communicate with me. Overall a lovely stay!
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Date of stay: September 2019
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KPaladin wrote a review Feb 2019
South Kensington, United Kingdom54 contributions13 helpful votes
Being the third time there, it surely did not disappoint. For a Ryokan, I think the three most important factors are service, food and onsen. Usually a ryokan with one outstanding aspect is fine, with two is good, with three is phenomenal and almost impossible. Fortunately if you want to taste the authentic feeling of Japanese ryokan, you now have a chance. To be honest, after visiting more than 100+ Ryokan in 30+ onsen regions, sometimes you just get tired as you always got disappointed. There is quite a lot of Ryokan put there with good food, onsen and facilities, yet I havent found anyone could beat Kagaya in service. Though the initial arrangement seems a bit confused and mixed up for me, they soon recovered and got back to the right track. You will be greeted and introduced by the room attendant assigned to you( remember to request for your language if you dont speak Japanese like me) the numerous facilities around. Serving tea, choosing yukata and routines like this will surely be carried out. Though-out your stay, the attendant would try her best to make you feel hone, I once asked for natto which is unusual at the region and got one eventually, still not knowing how she did it. In brief, they could make you feel home. For the food, its simply good, fresh and well-presented. And the attendant could advise what to drink along with the seasonal dishes. As for onsen, they houses a superb panoramic sea view open air onsen and also several other onsen like the ebisu and drinking fountain. For me, it is one of the best onsen along with the one in Shirahama, Kusatsu and Noboribetsu. Even the LaFerrari got its own backfire, Kagaya got its own as well. Being remoted at Noto area, it is not easy to reach as it takes around 4 hours( normally)/3 hours( Ferrarily). The price may be another obstacle for sone of the people. And also there is quite a lot of renovation being done now and more rooms are changed to restaurant based. (My favourite Kushiyaki shop is sacrificed) Please be careful when you choose your room and meal and be reminded to confirm with your travel secretary beforehand. After-all, though the room arrangement is a bit confused at the moment, the overall experience is still unaffected. Hope the arrangement could improve next time I get back. And it would be my sincere recommendation if you want to taste the authentic japanese ryokan experience.
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Date of stay: February 2019Trip type: Travelled with family
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PRICE RANGE
US$511 - US$773 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kagaya hotel nanao
LOCATION
JapanChubuHokurikuIshikawa PrefectureNanaoWakura Onsen
NUMBER OF ROOMS
232
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Frequently Asked Questions about Kagaya
Which popular attractions are close to Kagaya?
Nearby attractions include Museum of Tsujiguchi Hironobu Le Musee De H (0.2 km), Yumoto Plaza (0.10 km), and Yuttari Park Ryokuchi Hiroba (0.2 km).
What are some of the property amenities at Kagaya?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
What food & drink options are available at Kagaya?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kagaya?
Yes, free parking is available to guests.
What are some restaurants close to Kagaya?
Conveniently located restaurants include LE MUSEE DE H - Tsujiguchi Hironobu Museum -, Noto Milk Honten Noto Milk Factory, and Noto Seafood Domburi Mitone.
Are there opportunities to exercise at Kagaya?
Yes, guests have access to a sauna during their stay.
Does Kagaya have an airport shuttle?
Yes, Kagaya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kagaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Kagaya offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Kagaya?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Kagaya?
Many travellers enjoy visiting Susoezoana Kofun Tumulus (5.2 km), Meiji Pavilion Muroki House (7.5 km), and Hongyo-ji Temple (5.6 km).