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Hilton Odawara Resort & Spa

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583-1 Nebukawa, Odawara 250-0024 Kanagawa Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1136)
Room & Suite (445)
Dining (142)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Odawara Resort & Spa
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 22 hotels in Odawara
Location
Cleanliness
Service
Value
Travel to the Hilton Odawara Resort & Spa, just 60 miles west of Tokyo, in the Hakone mountain's foothills. It's just 30 minutes by train to Tokyo's business district and 90 minutes by car to Haneda Tokyo airport. Courtesy transport runs weekdays to Odawara train station and shops, 2.5 miles away.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Golf course
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid internet
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Tennis court
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Hot spring bath
Steam room
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, Japanese
1659Reviews22Q+A55Room tips
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Popular mentions
Nattoman wrote a review Dec 2021
65 contributions2 helpful votes
+1
Stayed here for 2 nights late December. Arrived early and used the spa before checking into our rooms. Had a nice lunch then checked in. The room had a fabulous ocean view with extremely comfy beds! Joined a Les Mills lesson in the gym with locals which was professionally done! Really great! Relaxed in the large outdoor jacuzzis before having a good risotto for dinner. Next day played table tennis, had a great Wagyu burger for lunch, another Les Mills lesson, relaxed in the indoor bade pool and had a lovely local fish with chips ( chunky wedges) for dinner! Delicious! Next day had the breakfast which was very good, especially the local seafood and Kamakura ham sand sausages. Went to the gym before checking out at noon. We had BLT lunch then used the jacuzzi and lounge until 4pm! I really recommend this place as a place to relax, refresh and reinvigorate! Next day
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Date of stay: December 2021Trip type: Travelled as a couple
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Peter S wrote a review Oct 2021
Tokyo, Japan7 contributions2 helpful votes
We decided to venture out for the first time since Nov 2019. The hotel is well prepared to keep its guest safe. The staff took great care in dealing with us. The staff and the facility were well prepared and made us feel welcome and safe during our entire stay.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2021
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Aiko M wrote a review Jul 2021
Tokyo, Japan84 contributions62 helpful votes
From checking in: Mr. Kimura to checking out: Mr. Aziz, cannot be made to feel More Welcomed. Ms. Anna Masuno in lounge and Ms. Goto in dinning were so lovely and definitely made this short stay very memorable. Thank you very much Everyone. Will be back again soon. Till then, Stay Safe and Keep Well.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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Location
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1 Helpful vote
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Yoshiomi K wrote a review Mar 2021
1 contribution1 helpful vote
We stayed at Hilton Odawara with my family at mid March. The food and snacks in the lounge were terrible...these food run short quickly because there were a lot of guests in the lounge even though no staff was there!! I know this COVID situation , but there were many people to take care of the breakfast in the morning. Some of them should be in the lounge to maintain the room clean and to refill snacks and drinks!!!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
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Location
Cleanliness
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1 Helpful vote
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Response from Representative Hotel Services, オーナー at Hilton Odawara Resort & Spa
Responded 30 Mar 2021
Dear Yoshiomi K, Thank you so much for taking the time to leave us a review - every review is very valuable. We are sorry to hear that our service and food at the lounge did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences. While extending our apologies for this inconvenience, we hope that you will consider to come back to our hotel again. Please do let us know if we can be of any assistance.
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Kristen S wrote a review Feb 2021
Tokyo, Japan6 contributions
We have been to the Hilton Odawara several times, both pre and post Covid. We love the hotel for all the amenities. We try to take advantage of all the resort has to offer. There really is no need to leave the property. The staff is always friendly and helpful however the last few visits it seems like there are never enough staff especially at the front desk which ends up in lines to check-in, lines for breakfast, etc making it hard to social distance. There is also no staff to welcome guests at the entrance or help with bags if necessary. Pre-covid this was not the case so it may be the result of cutting back on staff which is understandable but something I do not find at other hotels. The staff is very good however about doing frequent temperature checks and reminding guests to use hand sanitizer. This made me feel very safe when dining in the hotel. One other issue I have is the lack of coffee in the rooms. At this level of a hotel to not even offer a package of instant coffee is quite disappointing. There is a hot water and tea pot with instant tea packets but no coffee. I woke up to realize there was no coffee in the room in the morning. I called down to the front desk to ask and was told that I would have to come down to pick some up (this is where the lack of staff is an issue). There was only one staff at the front desk and the phones were ringing and ringing and not being answered as he was trying to help me get a cup of coffee. He was quite friendly but overwhelmed. We really do love the Hilton Odawara and plan on visiting again soon. The rooms are spacious and the view is absolutely incredible. The points I mentioned are quite minor but just things that I have noticed on our last few stays. We look forward to going back.
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Date of stay: December 2020
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PRICE RANGE
US$223 - US$891 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton odawara hotel odawara, hilton odawara resort and spa, odawara hilton
LOCATION
JapanKantoKanagawa PrefectureOdawaraYugawara Onsen
NUMBER OF ROOMS
163
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Frequently Asked Questions about Hilton Odawara Resort & Spa
Which popular attractions are close to Hilton Odawara Resort & Spa?
Nearby attractions include Odawara Castle (5.3 km), Kanagawa Prefectural Museum of Natural History (3.7 km), and Odawara Castle Park (5.3 km).
What are some of the property amenities at Hilton Odawara Resort & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Odawara Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Odawara Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Odawara Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Odawara Resort & Spa?
Conveniently located restaurants include 808 Monsmare, Unagitei Tomoei, and Amazake Chaya.
Are there opportunities to exercise at Hilton Odawara Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hilton Odawara Resort & Spa have an airport shuttle?
Yes, Hilton Odawara Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Odawara Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Odawara Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Odawara Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.