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Sosennoyado Suhaku

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62 Reviews from our TripAdvisor Community

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Showing 2: English reviews
San Francisco, California
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 May 2016

Location: The hotel is located in walking distance from JR Kami Suwa station (about 10-minute walk). It is possible to drag luggage from train station to hotel, but consider taking taxi if you don't mind spending some money. I don't think this hotel provides shuttle service to/from train station.
Service: Kami-Suwa is a hot spring town that is under the radar from foreign visitors, so it is totally understandable that hotel staff could not speak English. In fact, only one lady in the front desk could speak a little bit English. Nevertheless, their service was hospitable and genuine. The biggest language challenge was the introduction to hot spring hotel etiquette by hotel staff (an old lady with zero English skill). We frequently misunderstood her words, but at the end the body language worked out. Dinner service, breakfast service, room service, and hot spring service were all very considerate. I was pleasantly surprised that they offered free beer, free tea, and/or free ice...
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Helpful?
Thank Knightwind
tokyo
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 August 2015 via mobile

素晴らしい!
ありがとうございました!
びっくりする位、サービスが細やかで、至れり尽くせりで、頭が下がります!
食事は、本当に、びっくりするほど、美味しい!
2泊しましたが、こんなに、癒されたホテルありません。
Why not come here !
They served nice diner and spa.
It has clean room and can see lake view room.
Especially diner is very nice!

Helpful?
1 Thank amelia-tina

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Amenities

Highlights
  • Free Internet
Internet
  • Free Internet

Additional Information about Sosennoyado Suhaku

Address: 3-2-2 Kogandori, Suwa 392-0027, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Suwa > Kamisuwa Onsen
Price Range: $124 - $521 (Based on Average Rates for a Standard Room)
Number of rooms: 42
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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