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Blue Mountain Inn

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Blue Mountain Inn
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344 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Reviewed 1 week ago NEW

The most important thing to expect from any accommodation for every traveller is a good night sleep. If the stay is not comfortable, it really doesn't matter if it has a good location. Compared to the other resorts under the Blue Mountain umbrella, this hotel doesn't match to the standards. The biggest complaint being the extremely noisy heater in the...

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Helpful?
Thank Linda C
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Linda C, Thanks for sharing your experience with Trip Advisor readers, we appreciate your comments and yet regret that you were dissatisfied. We can appreciate that a noisy heater could be disruptive and hope that you reported the issue and allowed us an opportunity to rectify and ensure your comfort. Typically, guests of this property speak very highly of...

Guelph, Canada
Reviewed 1 week ago

I booked the weekend for my two boys and I for their Christmas present. We booked it online and what I had booked was the village and pictured while booking was the outdoor heated pool. When I had called to confirm the reservation I was told that we were not stay at the hotel with the heated pool but assured...

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Helpful?
Thank jinx0101
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear jinx0101, Thank you for this feedback, we regret to see that you did not realize you had booked the Blue Mountain Inn and only learned of this during a follow-up call. On a quick overview of our website and booking engine, we were unable to see an outdoor heated pool listed under the Blue Mountain Inn listing, but rather...

Toronto, Canada
Reviewed 1 week ago

The man who checked us in (young guy from Australia) was amazing. Very friendly and anticipatory of our needs and answered all our questions. He's the best. We arrived early and stored our bags, no problem. Upon check-in later on, we had just placed our bags and an attendant brought us a bottle of wine, 2 glasses and some chocolates....

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Helpful?
Thank nickyandreza
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear nickyandreza, We really appreciate the time and effort you have put into reviewing your recent experience, and regret to hear that you did not provide us with an opportunity to review your concerns personally and while still on site. We regret that you found the room to be oddly arranged, our accessible rooms are designed to allow a wheelchair...

Toronto, Canada
Reviewed 1 week ago

We came up during march break for a mini vacation on March 12th and had a great time and great skiing. The hotel is really nice and fully reno'd. We had an issue and I would say that the supervisor at the front desk management and the gentleman who was our agent fixed it soo quickly and in such a...

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Helpful?
Thank happyfamily17
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear happyfamily17, Thank you for posting a review of your recent mini vacation, we sincerely appreciate your recognition toward our associates and rectifying an issue quickly to ensure your complete comfort and enjoyment. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality

Reviewed 2 weeks ago via mobile

Renovated and clean hotel. Great service from the staff at front desk and house keeping. Blue Mountain in general is expensive so try to wait for one of those Groupon, Travelzoo or Wag Jag deals. It's a very short walk to the village and one of the cheaper places to stay at. I hope they up keep this place.

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Helpful?
Thank sandy j
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear sandy j, Thank you for posting a review on Trip Advisor following your recent trip to Blue Mountain and in particular the Blue Mountain Inn. We are grateful for your comments and happy to hear how well you enjoyed the Inn and resort in general. It’s true, just a short walk and you can be in the Village, and...

Toronto, Canada
Reviewed 17 February 2017

My hubby and I stayed at the Blue Mountain Inn for one night in the beginning of January 2017. The location of the hotel was great, located near all the slopes. The hotel itself was only ok and is in need of maintenance in some places. The room was not well maintained or clean and the bathroom had mold and...

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Helpful?
1Thank Anne B
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Anne B, Thank you for your feedback, we are disappointed to learn of your dissatisfaction and trust you reported your concerns to our associates to be corrected. The Inn is located not just near all the slopes but physically at the base of Happy Valley with direct access to the Century Express high speed six-person lift. The Blue Mountain...

Reviewed 17 February 2017 via mobile

Definitely, one of the worst places ever. What I thought was worth the cost, ended up being a disgrace. The rooms were never cleaned up and for my big surprise, when I was about to have a coffee in my room, the cup was a mess. The hosts never felt sorry about the inconvenience. My customer experience would be resumed...

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Helpful?
2Thank Nadia Z
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Nadia Z, Thank you for taking the time to provide some details following your recent visit to Blue Mountain Resort. We regret to hear that you were not completely satisfied with your experience and found our cleaning services to be sub standard. Our cleaning associates are generally quite diligent at ensuring they deliver a spotless room and sincerely regret...

Toronto, Canada
Reviewed 16 February 2017 via mobile

We visited in December of last year with our son and he was 8 months old at the time. It was a snow storm and super icy and the lights went out. We were cold and freezing and we had no fridge for my sons food. :-/. Beautiful rooms but we were upset. We have rturned a 2nd time. They...

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Helpful?
Thank Melissa Z
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Melissa Z, We are delighted to hear you have since returned and appreciate your understanding in regards to the ice storm that caused an interruption in hydro service during your stay; this winter has certainly delivered some very interesting weather conditions. We appreciate the shout out to our associates; they are a great bunch of individuals who take pride...

Naples, Florida
Reviewed 1 February 2017

At the Blue Mountain Inn now. Rooms are fine. However not happy with the extra costs that when booking I was not aware of. Staying 2 nights. Internet is $9. a day, local calls are $1.50 each, there is no courtesy coffee for guests in lobby only that in room. I have only been here a few hours and this...

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Helpful?
Thank SuzandChuck222
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear SuzandChuck222, Thank you for posting a review of your current stay in the Blue Mountain Inn at Blue Mountain Resort, glad to hear the room has met with your expectations nicely. When booking on-line, the first page describes the Inn guest rooms and amenities, with full disclosure in regards to wifi. We offer complimentary light wifi in common areas...

Reviewed 30 January 2017 via mobile

We arrived at 2am, and the guy at front desk didn't give us the right information. We complained next morning and Adriana Aldape was EXCELLENT!!! She gave us all the information, she was really kind. The hotel is awesome, has indoor pool, outdoor hot tub with an astonishing view of the mountain. It is a great hotel, we had a...

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Helpful?
Thank Franklozano72
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Franklozano72, Thank you for providing some feedback from your recent visit to Blue, your comments are very helpful and we sincerely appreciate the shout out to Adriana, she is an absolute treasure, we are very lucky to have her and will be sure to recognize her for her efforts. We’re thrilled to hear that you enjoyed your stay and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Blue Mountain Inn

Address: 108 Jozo Weider Blvd, Blue Mountains, Ontario L9Y 3Z2, Canada
Region: Canada > Ontario > Grey County > Blue Mountains
Price Range: $116 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blue Mountain Inn 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Blue Mountain Hotel Blue Mountains
Blue Mountain Resort
Blue Mountain Inn Collingwood
Blue Collingwood Mountain Resort
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Questions & Answers

Here's what travellers have asked, with answers from Blue Mountain Inn staff and other travellers.
10 questions
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7 months ago
Barrie, Ontario, Canada
1 month ago
Toronto, Canada
Mississauga, Canada
10 months ago

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Questions? Get answers from Blue Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is dog-friendly”
 of 5 bubbles lindacE1184TE, 22 Mar 2017 | Read review
“Book a room on the upper floors with a view of the ski hills, so fun and interesting.”
 of 5 bubbles 1Seaotter, 26 Jan 2017 | Read review
“Ask for upgrades and mountain views.”
 of 5 bubbles 991vitaliyf, 29 Dec 2016 | Read review
“away from elevators”
 of 5 bubbles 576katherinen, 6 Aug 2016 | Read review
“not at the inn”
 of 5 bubbles s0nyc10, 29 Jul 2016 | Read review
5 of 5