See why so many travellers make The Busena Terrace their hotel of choice when visiting Nago. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.
You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and a refrigerator, and you can stay connected during your stay as Busena Terrace Beach Hotel offers guests free wifi.
The hotel features a concierge and room service. Plus, Busena Terrace Beach Hotel offers a pool and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
Guests of Busena Terrace Beach Hotel can find some great restaurants a short walk from the hotel, including Chura-Hana (0.8 mi), Colombin (0.9 mi), and La Tida (0.0 mi).
During your visit, be sure to check out Busena Marine Park (0.2 mi), which is a popular attraction within walking distance of the hotel.
At The Busena Terrace, your comfort and satisfaction come first, and they look forward to welcoming you to Nago.
Busena Terrace Hotel looks and sounds like a 5-star hotel. Location is lovely on beach, with several great pools and big rooms. It has everything going for it. It SHOULD be great. However, the service is not befitting of a 5-star hotel, in terms of the staff and also the facilities. The gym is embarrassing, without a weight in sight and only a couple of running machines. The staff are incredibly inflexible and in some cases plain unhelpful. Little details - such as fixing an apparently broken espresso machine at breakfast - should be done quickly at a hotel of this level but proved impossible at Busena. Lots of features of the hotel were closed because of staffing related to coronavirus - including the spa, poolside bar and several restaurants - which is fair enough to some extent but some other aspects of the hotel - such as a clothes shop - were overly-staffed. It just didn't make a lot of sense. When my friend had a broken toe, which needed redressing, the hotel claimed they didn't have a first aid kit. Again, not even close to 5-star standard.…
The location is overall very nice. The teppanyaki restaurant is very good, but also overpriced. The breakfast buffet at La Tida is really excellent with pancakes, French toast, Goya juice, purple yam bread and purple yam Brulee that is so nice
My wife and our children visited for a second time. We love this hotel it has great staff, wonderful location and the food is amazing. My wife and I can look out over the ocean and feel even more connected because of the wonderful surrounds. Thank you for always making our time spent at your hotel a memory I will keep always.
I am currently staying with a party of 40 guests over in Japan for the rugby World Cup. We have been most impressed with everything to date in Japan and the welcome we have received. Except for this place. It’s impossible to get a meal booked at any of the few restaurants that are actually open in the hotel, most of the younger staff are fine but the aggressive nature of others is impossible to fathom. In particular the business centre and the pool attendant supervisors are both very rude and dismissive and I’ve just had my umbrella removed without an explanation. Hence this post on trip advisor. It’s better I write this as my wife who is normally a very accommodating person cannot get angrier about the service and attitude - she ended up pleading yesterday for a restaurant booking for dinner this evening which she eventually got for 1730, having said we can eat from 1900! We are all stunned that a hotel of this size and so called quality is unable to give people reservations for bookings in any of the restaurants that are open. The answer is always “fully booked” but on the two occasions we went to each of the two restaurants at the time we wanted a booking both were nearly empty. We have been living off crisps and more crisps because we cannot get a meal at a decent hour. I can honestly say that I never felt less welcome in a hotel anywhere- it could be the language barrier but not when you try to hang onto your poolside umbrella by the pool and it’s forcibly removed. We leave tomorrow- I cannot wait. Dicky Evans …
Upon arrival at the airport we were collected by hotel transfer which took around an hour to reach the resort. We were welcomed at the hotel in the club lounge with a refreshing fruit punch. We were staying 3 nights in a 1 bedroom cottage with partial sea view & plunge pool. To get to & from the cottages you can walk or take a golf buggy. The room was spacious enough for the 3 of us. Nightly the sofa was made into a bed. It was very hot during our stay and we found the air con was rather weak on an evening. Our bathroom was very well stocked with toiletries & additional items,robes & pyjamas. The plunge pool area was a little disappointing as it required some general maintenance but otherwise was pleasant. The general pool area was extremely busy especially the lower pool which had a slide so popular with very young children & inflatables!! The beach is on the doorstep with many water activities, we didn’t take advantage of these. Glass bottom boat & underwater observatory are worth a visit. The resort restaurants are busy so I would recommend booking upon arrival. We ate at the Italian, buffet & teppanyaki all were delicious. The staff were very friendly and helpful even though there was a language barrier. There is also a hotel shuttle which runs between other hotels in this chain, check the timetable & book your seats. Overall this was an enjoyable, relaxing couple of days. …