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Speed of internet was poor, and the quality of food was not up to the standard. The worst was the poor water pressure and cold shower. Having said that, the staff were very friendly and helpful, making overall experience not super bad.
Lack of facilities in the room, air conditioner always failed , poor TV program. Room smelly. Poor breakfast. Location is at the town. The advantage is this hotel has free parking lots for their customer to park their car with security guards. WiFi always not...More
My overall stay was okay until i encounter such experience where i was fined for parking next to the Hotel (which i thought was the Hotel parking lot - turns out that is the town's parking area) The hotel or the front counter could have...More
We struggled to find a decent hotel in Kuala Belait so we had quite low expectations - thank goodness.
To be fair to this hotel they handled the booking swiftly, communication was always prompt and they were flexible enough to provide an extra bed in...More
I would never come back to this hotel again. The room was not clean, and also the staff were not polite. Some even raised their voice when we request for something. The food service, are at best, appaling.
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