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To my great surprise considering we have 2017 there is no wifi connection in the rooms.... the only place you can get wifi is in the main building where wifi connection in the main building was very slow..
Otherwise a fine hotel with good breakfast...More
Thank Ragnar N
Response from Ulrike K, Manager at Mercure Hotel Schloss Neustadt-GleweResponded 10 May 2017
Dear Ragnar N, thank you for taking the time to tell us about your experience at the Mercure Hotel Schloss Neustadt Glewe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and rest assured that...More
They transformed an old palace to an Hotel and it's very good. Stayed for one night with a colleague, booked for a twin room but since there was not wi-fi in that room, they kindly changed to two single rooms, thanks again for this. Rooms...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We stayed at the castle 2 nights and enjoyed the place. In center of small town almost neighbor to the Burg Neustadt-Glewe. The castle hotel is well kept with a variety of rooms and also rooms in an Annex. There is no garden to walk...More
This hotel was booked for us by our travel agent, who didn't mention that there were two very different room styles!! We were given our rooms in the annex, which is in a separate building. It is quite comfortable, but not quite the Palace experience...More
Thank Julianne S
Awards & Recognition
Certificate of Excellence
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
US$86 - US$145 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Number of rooms
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