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30/07/2017 31/07/2017
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    Mercure Stafford South Hatherton House Hotel

    Pinfold Lane, Penkridge ST19 5QP, England
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    Best prices for your stay
    30/07/2017 31/07/2017
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    US$78
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    Traveller (99)
    Room & Suite (17)
    Dining (6)
    Overview
    • Excellent19%
    • Very good32%
    • Average23%
    • Poor14%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (674)
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    1 - 5 of 669 reviews

    Reviewed 5 days ago

    I've been reading some of the reviews for Hatherton House Hotel and, having stayed there on Saturday, feel that they are a little harsh. It's true that the decor is a little bland and lack lustre but the hotel does what you want it to...More

    Thank Martin S
    Reviewed 6 days ago via mobile

    Thought the place was in need of a complete revamp. One woman found broken glass in her room another was booked to stay and had confirmation but was told they had no room for her. We arrived expecting to go for a swim but was...More

    1  Thank DavidSlug
    Reviewed 1 week ago via mobile

    Big thanks to all the staff at the hotel especially Barry who helped arrange the room and looked after all of our family and friends all evening and the following morning at breakfast the Food and service was excellentMore

    Thank Jason H
    Response from HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House HotelResponded 1 week ago

    Dear Jason H Thank you for your review of the hotel. I'm pleased to hear your party was a success and that you all had a great night. I will pass your comments on the Barrie ans his team and we hope to see you...More

    Reviewed 1 week ago via mobile

    A bit of a mix up on the day of our arrival but was quickly sorted out had a brilliant receptionist who was very friendly. They had arranged us on the Friday rather than the Saturday for arrival but was easily sorted out. We brought...More

    Thank Katrina R
    Response from HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House HotelResponded 1 week ago

    Dear Katrina R Thank you for your review of the hotel. I will pass your comments regarding breakfast to the Restaurant Manager and ensure this is dealt with. We are aiming to have the first of our refurbished bedrooms available by the end of July....More

    Reviewed 2 weeks ago via mobile

    My husband booked this particular hotel as he travels for work and uses Mecure hotels very often. He had built up a lot of points which meant we had enough for at least two nights in any mecure hotel. We chose this one as it...More

    Thank Katie H
    Response from HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House HotelResponded 6 days ago

    Dear Katie H I have read your review with great concern and appropriate has been taken where necessary. The hotel refurbishment has started and changes have been made in staffing and management at the hotel. If your husbands points are not yet showing on is...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$81 - US$117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Mercure Stafford South Hatherton House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Penkridge
    • Also Known As
    • Stafford Quality Hotel
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    Traveller (99)
    Room & Suite (17)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (80)
    Bathroom (7)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Cherry K
    25 April 2017|
    Answer Show all 9 answers
    Response from sangr0wn | Reviewed this property |
    There are ground floor rooms through a door opposite reception. Might need help with the door but staff are at hand. I think you will get reassurance by ringing them. Breakfast and dinning area iare both on the ground level... More
    0
    Votes
    Flowerkate
    16 August 2016|
    Answer Show all 8 answers
    Response from Tracieface13 | Reviewed this property |
    Don't bother unless there is a lift in the hotel bit itself. Most of the rooms are outside in like houses. I rated this as really good because the food was nice but looking back I wouldn't stay here again. There are many... More
    1
    Vote
    kezsteve
    27 June 2016|
    Answer Show all 6 answers
    Response from Jam4l | Reviewed this property |
    I'm afraid I did not see it much.
    0
    Votes
    Room Tips
    "Anywhere at the rear if you want light in your room but rooms at the back overlook a community centre which..."
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    "Go to another hotel"
    Read review
    "There is a small lift but then long corridors."
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    "Ask for a room that does not back on to the Rugby club. Music can go on after midnight. Don't leave..."
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