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Ona Dorada El Tarter

Hotels.comUS$47*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Ona Dorada El Tarter
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91 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Reviewed 29 January 2017

The hotel Ona Dorada does not open it's facilities outsude the skiing season. We went in May and had to use mobile heaters because the C.H was shut down The accommodation is reasonable and just a few minutes drive to the nearby supermarket. THe main attraction at that time of year are the thermal baths, worth a visit at any...

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Helpful?
Thank Julian H
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Julian H, Thank you for your feedback regarding your last experience in Ona Dorada El Tarter. After reading carefully your comments, let me inform you that the facilities are closed in May and September, but the rest of the year are opened, winter and summer season. All owners should know this information before coming to the complex, we lament...

Vitoria-Gasteiz, Spain
Reviewed 17 January 2017 via mobile

We stayed for one week at the end of December. The apartment was good size for a family of four (2 adults and 2 children), it has a very useful kitchenette although it could have more pots and cutlery. The heating works perfectly (a must in winter) and the apartment was always nice and warm. Housekeeping when to the apartment...

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Helpful?
Thank ang237
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Appreciated Ang237, First of all, we are more than glad to have the opportunity to read your comments and impressions about you experience in Ona Dorada El Tarter. Our apartments are equipped with all we think is necessary to enjoy during your stay, adapted to the number of pax accomodated. Even so, we take note about your suggestion in order...

Leicester, United Kingdom
Reviewed 29 December 2016

We booked quite late and so was expecting the worst room but we could cope for one night. When we arrived, we wer greeted by the lovely Marie, who looked after us and made sure we were happy. When we saw the room, we were pleasantly surprised with all the little extras. The room was warm, very clean, water, milk...

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Helpful?
Thank Burnfish
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Steve and Mary, Thank you so much for sharing with us your opinion about your recent experience in the complex. All our appartments are equipped with heating, equipped with all necessary and all details to enjoy a wonderful time and feel like at home. In your case, we are pleased to know that the appartment were more than you...

Kaiserslautern, Germany
Reviewed 5 October 2016

We arrived after hours on Sunday but called ahead of time so that our room location was assured and our keys were in the mail box. Checked-in w/o an issue, but the condo had a bad mold smell. Contacted the front-desk the next day and we were moved to a condo with no problems and also seemed to be renovated...

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Helpful?
Thank DiNo_9
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr DiNo_9 We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. We look forward to welcoming you to our hotel on your next visit. Warmest regards,

Voerendaal, The Netherlands
Reviewed 21 July 2016

We have both positive and negative feedback for our stay. POSITIVE: lovely staff, great cleaning crew (our room was spotless), nice amenities in the room to include necessary items to wash cloths and dishes and iron, etc. We loved our view and the style of the complex. NEGATIVE: Do not pay for parking in the garage unless you drive a...

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Helpful?
2Thank JanieNJohn
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear guests, On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Dorada El Tarter, which I have noted with regret has not been to your complete liking. Making our customers satisfied is our main objective; therefore, day after day the whole...

Reviewed 20 February 2016 via mobile

Just returned from our second stay at Ona Dorada. Everything was as excellent as it was last year. Comfortable, clean and superb value. Not sure if some of the people leaving negative reviews actually stayed at the same place! For us, it's been consistent and reliable. Already thinking about our skiing holiday for next year and are very likely to...

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Helpful?
Thank opiehawk
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr/Mrs opiehawk We would like to thank you for your confidence and for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Dorada El Tarter team strives daily to fulfill the wishes of our guests and our ultimate...

Reviewed 19 December 2015 via mobile

This resort is not a resort. I have slept and stayed in better hostels. Matter of fact I once slept on a sidewalk in Spain and that was better accommodations. This place is extremely loud at 430am the people above us started moving furniture this went on for hours. The place is not that big so I am not sure...

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Helpful?
1Thank Andrea H
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Customer, From Ona Dorada El Tarter we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. We regret not having met your expectations and we regret not having been aware of your discomfort until now. All staff of Ona Dorada El Tarter works to ensure that all our...

Reviewed 21 November 2015

We stayed in the room at a time that was very bad weather. But our stay in this room we became our vacation easier. They kept it it warm, clean and above all clean of snow (at the entrances and access to the rooms). The rooms had full breakfast inside the room every day and daily cleaning services. Only problems...

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Helpful?
1Thank KarVas
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr. KarVas, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind regards,

Reviewed 17 May 2015 via mobile

We stayed in a one bedroom apartment which was comfortable for two adults and two kids (using a sofabed in the living area). Communication in advance of our stay, our welcome and the service throughout the stay were all excellent. The apartment itself was clean and well equipped and well situated a short (5 min) drive to a number of...

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Helpful?
Thank opiehawk
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr opiehawk, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely,

London, United Kingdom
Reviewed 3 March 2015

Similar to a lot of buildings in Andorra - built into the hillside so on various levels. Having said that there is a lift but only to two flights of external steps below the reception. The info pack does warn about steepness etc. so no surprise and we were fortunate to have an apartment on the same level as the...

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1Thank john n
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr john n, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
Room types
  • Kitchenette
Internet
  • Paid Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Our holiday aparthotel Ona Dorada El Tarter in Andorra is a spectacular and noble building made of wood and stone that lies at the foot of El Tarter mountains. This mountain resort offers smart 1 and 2 bedroom apartments fully equipped. Spacious allotments consisting of a living room, bathroom, kitchen with fridge, microwave and a balcony. Andorra is a very popular holiday destination all year around, even in summer since there are excellent paths to practise trekking over the are as well as scuba diving (in mountain lakes), horse riding and many other activities for the whole family. Ski lovers should know that Ona Dorada el Tarter is situated in the village of Ransol, in front of the skiing station Grandvalira. Nearby you will find restaurants, bars and a leisure centre with sauna, solarium and gym. Furthermore, Andorra offers the largest recreational spa in southern Europe: Caldea, which offers you a wide choice of activities for getting fit, healthy and beautiful. You will find peace and calm with the beneficial effects of its thermal water. ... more   less 

Additional Information about Ona Dorada El Tarter

Address: s/n Carretera De Ransol | Sola de Ransol Apto. 132, El Tarter AD100, Andorra
Region: Andorra > Canillo Parish > El Tarter
Price Range: $61 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ona Dorada El Tarter 3*
Number of rooms: 45
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Also Known As:
Apartaments La Dorada Club El Tarter Hotel El Tarter
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Questions & Answers

Here's what travellers have asked, with answers from Ona Dorada El Tarter staff and other travellers.
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Questions? Get answers from Ona Dorada El Tarter staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the P5 level, right below reception, if you have a difficulty with stairs.”
DiNo_9, 5 Oct 2016 | Read review
“we liked the view from the 1 bedroom 1 living room #3”
JanieNJohn, 21 Jul 2016 | Read review
“higher floors have greater view”
  • sunsine view from room
  • sunsine view from room
  • view from room during snowfall
  • stalactites on oposite rooms roof
  • view from room during snowstorm
  • view from room during snowstorm
KarVas, 21 Nov 2015 | Read review
“Stay low down unless you are travelling very light of like a good stomp up the steps.”
johnn798, 3 Mar 2015 | Read review
“See if you can get a room at the top, as there are lots of families here if there's a room above you it's pretty certain the pitter patter of tiny feet will wake you around 7am!”
anduain, 17 Feb 2015 | Read review
5 of 5
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US$47* /night
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TripAdvisorUS$49
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Prices are for 1 room, 2 adults
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