We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
195-1 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.comUS$241
TripadvisorUS$241
Hotels.com
TravelocityUS$241
Priceline
eDreamsUS$243
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (138)
Room & Suite (69)
Dining (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 27/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AYA Niseko
Updated 27/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 123 Specialty lodging in Kutchan-cho
Location
Cleanliness
Service
Value
AYA Niseko proudly sits at the base of one of Niseko Grand Hirafu’s most popular ski runs, offering an unparalleled ski-in and ski-out experience in the winter. Our 79 units are all luxuriously design in Japanese contemporary style with the utmost comfort and convenience.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Restaurant
Ski school
Skiing
Babysitting
Wifi
Sauna
Breakfast available
Vending machine
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Shuttle bus service
Meeting rooms
Spa
Hot spring bath
Massage
Ski In / Ski Out
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Kitchenette
Microwave
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Japanese
124Reviews11Q+A21Room tips
Traveller rating
  • 59
  • 34
  • 17
  • 7
  • 7
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Pjb wrote a review Dec 2021
2 contributions
Great rooms, but a bit of a surprise to find out the restaurant / cafe has been moth-balled, they don’t offer on -site ski rental this season, and basic concierge services also aren’t available anymore. Would have chosen somewhere else had I known. Ended up being a very pricey Airbnb
Read more
Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Adrian T wrote a review Apr 2021
Marlow, United Kingdom279 contributions101 helpful votes
We booked to stay here after the advertised Ski-In and Ski-Out, however we soon regretted it. The hotel itself is very pricey (not surprised given how new it was and the location). The decor was nice and modern but had a slightly cheap feel to it. The staff were all friendly (in the typical Niseko fashion) however the main downfall was the noise. If you are a late riser, AVOID the rooms facing the slope. There are 3 ski schools that congregate and also the location at the bottom of the family run makes for it to be a huge gathering area for people. It takes around 20 minutes to even get on a lift, my advice is book a place closer to the Centre 4 or just walk up there - you'll get to the slopes much quicker.
Read more
Date of stay: November 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Combatfisher wrote a review Mar 2020
Taipei, Taiwan2687 contributions235 helpful votes
As everyone knows, the Corona Virus has affected much of Asia. Our group of 19 persons had planned a ski trip in March 2020 to Niseko and had paid reservations to stay at AYA Niseko. The situation with the Corona Virus had become very serious and we decided to cancel our ski trip. When we called to cancel the trip AYA Niseko was very understanding about the situation and gave us a 100% full refund. It was this kind of customer service that will make me want to stay in the hotel in the future. Thank you AYA Niseko team for your understanding. We look forward to staying with you next year and hope for your teams safety during this epidemic.
Read more
Date of stay: March 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Share
Ben S wrote a review Feb 2020
Sydney, Australia3 contributions2 helpful votes
I recently stayed for a week at Aya with my family. Overall the hotel is good especially the location to the slopes and proximity to great options to eat. However the inability to moderate the in room heating ( other than opening a small window) was infuriating! This is a major oversight to the design of the building....This impacted on the comfort level of the fully enclosed 2nd bedroom ( no windows) giving it a tomb like feeling. Very unpleasant and claustrophobic. Another annoyance was the time our room was serviced. We would return from skiing at 4pm and the room was how it was left earlier in the day. This occurred 5/7 days. A knock on the door after this time when you’d like to settle in for the night is not welcome. Aya needs to tune this aspect up. Ginger downstairs was good, contrary to what others say. I believe their coffee was excellent and was the ski valet
Read more
Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: My yotei view rooms can be noisy with snow clearers and passing traffic
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
DottyCazza wrote a review Feb 2020
Perth, Australia64 contributions71 helpful votes
We booked AYA for it's location & the fact that it is ski in ski out. It is quite pricey but we weren't disappointed. Ski Valet is priceless. Fab location near to ski lift & all that Niseko has to offer is within walking distance. The room was spacious, spotlessly clean with a small kitchenette & the very large bed was comfy. I am a very light sleeper & found the rooms to be quiet. We booked a private Onsen which is lovely but again quite pricey. The only down side was that it looked out on to a courtyard which had some rubbish in it (paper & water bottles). A quick clean-up needed! We only ate at the restaurant Ginger once & weren't overly impressed especially after eating in some fantastic spots in town. Also didn't like the fact that the 'cooks' seemed to be nibbling on food in full view of us. Not a good look. All in all just a couple of gripes but we enjoyed our stay. It was all about location for us & AYA delivers on that. Would stay here again & recommend to others.
Read more
Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Mkt Yamada, Marketing at AYA Niseko
Responded 12 Mar 2020
Dear Dotta-san, Thank you for taking time to make this review. In deed our location is one of the best in the area. Being the famous Ski in-out accommodation, our Ski Valet team require to keep the consistency of their services, thank you for your positive feedback. We glad that you enjoyed our room and facilities, our Housekeeping team always make sure your room is very convenience for you. Apologies if Ginger restaurant is not up to your standard, your unpleasant feedback will give us a room for improvement. As well for our courtyard, we will improve our public housekeeper service. Thank you once again for your feedback and we hope to welcome you again in the future so we are able to exceed your expectation. Best regards, The AYA Niseko team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer T wrote a review Feb 2020
Chicago, Illinois55 contributions30 helpful votes
The Aya is a phenomenal place to stay. The location - ski in/out and with the kids GoSnow ski school located on the property - cannot be beat. Our room was spacious and comfortable for a family of four, including a kitchenette that worked great for breakfasts. The in-room laundry is also a great feature. The Aya’s family onsen was a particularly nice treat each night.
Read more
Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
aornirin wrote a review Feb 2020
Thailand263 contributions42 helpful votes
+1
I’m impressed with everything about this hotel, best thing is location and convenience. Everything you need is within walking distance e.g. restaurants, supermarket, shopping, etc. There’s no package including breakfast but you can order alacarte menu breakfast from The Ginger which is average quality with hotel price. Better option is to grab some Niseko fine fresh food and ingredients from nearby supermarket and cook easy breakfast by ourselves. Cover all amenities by Japanese standard. You only need to bring your cloths. All room types except atelier have kitchen with everything (microwave, pan, pot, knife set, plates, and cutlery), washing machine with detergent, and tumble dryer. We (family of 2 adults and 2 small kids) stay in 1.5 bedroom apartment which is really comfortable for our stay with murphy bed. With ski lift pass, you can enjoy free shuttle bus and the bus station is just the intersection 200 meters away from hotel.
Read more
Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
snowtalk wrote a review Feb 2020
Singapore, Singapore258 contributions62 helpful votes
Had another fabulous time at Niseko and the excellent service at AYA added much to the wonderful experience of our trip. E concierge was always helpful and even assisted to arrange transportation back to AYA while we were stuck at Kutchan. AYA took care of all our dinner reservations, ski passes, equipment rental and all other needs before and during our stay. Thank you very much for yet another delightful stay. 18 of us. Should have booked both Residences if I had known our group was going to get to 18 pax.
Read more
Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
TinkerC16 wrote a review Jan 2020
Adelaide, Australia52 contributions7 helpful votes
Love aya - our second time round! Location (perfect ski in ski out) and facilities are fabulous. Our only issue was management sending us a letter for smoking in the room ( we are non-smokers and a fine of triple room rate!!) but sorted within 24 hours with apologies from management (much appreciated with a bottle of sake and private Onsen). We will still stay in Aya at our next visit!
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Edmond wrote a review Jan 2020
1 contribution1 helpful vote
My friends and I go to this hotel every year during ski season. I have been stayed in this hotel for past consecutive four years. This is my first time to drop comment because I have to do it this time. I do like this hotel in terms of location and property condition. Service is overall good. EXCEPT.... the hot spring spa... that's getting worse, worse and worse every year. The first time of the case was that my wife/friend was enjoying hot spring but suddenly two female wearing swimming suit going into the hot spring. My wife told them it's not allowed in Japan hot spring but they insisted and my wife had no choice to leave and told the hotel staff. The recent cases were really shock - one female was bringing her mobile phone inside the hot spring (remember that all other female were wearing nothing) and keeping to watch her mobile; one girl was wearing underwear going into the hot spring. This time... my wife had no choice to report the cases to hotel staff. What the staff response was they had put the user's guide inside the hot spring and they could do nothing if their guests didn't follow to do. I don't agree with that. Actually, who will see the user's guide (a small piece of paper) in case if it's noticeable before using the hot spring!!! I have stayed over 50 different hot spring hotels in Japan and most of the hotels will give me the hot spring guide during check-in so that I can be reminded about this. So AYA must bear a lot of responsibility about aforementioned.
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Previous
123456
PRICE RANGE
US$115 - US$163 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-cho
NUMBER OF ROOMS
79
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about AYA Niseko
Which popular attractions are close to AYA Niseko?
Nearby attractions include Niseko Kids Club (0.03 km), Mick's (0.1 km), and Boot Solutions Niseko (0.2 km).
What are some of the property amenities at AYA Niseko?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at AYA Niseko?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at AYA Niseko?
Yes, free parking is available to guests.
What are some restaurants close to AYA Niseko?
Conveniently located restaurants include Bombay Sizzlers Niseko, Bar Gyu, and Kamimura Restaurant.
Are there opportunities to exercise at AYA Niseko?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does AYA Niseko have an airport shuttle?
Yes, AYA Niseko offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AYA Niseko?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at AYA Niseko?
The staff speaks multiple languages, including English and Japanese.
Does AYA Niseko have any great views?
Yes, guests often enjoy the mountain view available here.
Is AYA Niseko accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.