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4.5
#6 of 19 hotels in Kutchan-cho
Location
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Service
Value
See why so many travellers make The Maples Niseko their inn of choice when visiting Kutchan-cho. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.
Rooms at The Maples Niseko provide a kitchenette, and getting online is easy, with free wifi available.
In addition, The Maples Niseko offers an on-site restaurant, which will help make your Kutchan-cho trip additionally gratifying.
While in Kutchan-cho be sure to experience local tempura favourites at Ezo Seafoods Oyster Bar, Yukitei Niseko Restaurant, or An Dining & Cafe Bar.
During your visit, be sure to check out a popular garden like Mishima's Shibazakura Garden, which is a short distance from the inn.
At The Maples Niseko, your comfort and satisfaction come first, and they look forward to welcoming you to Kutchan-cho.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Fabulous ski in/out location, staying in a very spacious studio room that is modern, fully equipped with kitchen & laundry, comfortable king size bed, looking out to Mt Yotei. Ski lockers are all “in-house” so boots are nice dry & warm for the next day. Good food & beers at Three Trees Cafe within hotel. Staff always friendly & helpful.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheMaplesNiseko, Manager at The Maples Niseko
Responded 15 Feb 2020
Dear PandDatCopa, Thank you for taking the time to send your lovely feedback. Am so glad to hear you had a wonderful time here with us at the Maples and you enjoyed our in-house facilities, nothing beats dry warm boots and a good beer. It's nice to hear you got to see Mt Yotei, she's a beautiful sight when she comes out! I hope we can look forward to welcoming you back to the Maples next winter. Kind regards, Emma
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We are just finishing up our stay for the second year in a row at The Maples in Niseko. When we came last year, it had been opened for only a few weeks and didn’t have any restaurants on site. This year, they have both Rokketo and Three Trees Cafe on site - which makes a huge difference......think great coffee onsite every morning before you head off for the slopes! And they also offer hot breakfasts.
The location is amazing. It is truly a ski in/out option. Even the hotels based at the bottom of the slope still need to walk up with gear to the chairlift but from The Maples, you just need to ski down from your apartment basement level where the lockers are located which store all your gear.
Apartment servicing is great. We stayed 5 nights and had full servicing on 2 days. And staff very accommodating to help with clearing bins in between and giving additional amenity supplies in between.
On both stays, we have experienced amazing service from the concierge. On this stay especially which was over NYE period, even though we were booking with late notice, all of our requests were managed and bookings confirmed before we arrived.
It’s a spacious apartment (2 bedroom on 5th floor, with views up the mountain and onto ski slope). Furnishings and appliances are top quality.
We’re already planning return trip this season and will for su4e stay here again.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheMaplesNiseko, Manager at The Maples Niseko
Responded 5 Jan 2020
Dear Fiona P, Thank you very much for giving us a second stay for your winter holiday We will pass this positive review to all staff especially the concierge team, they will be delightful to hear this! We will see you again next Winter! Kind Regards Loren
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Maples apartments are beautifully appointed with excellent fittings and decor. Service from staff during our stay was excellent. Having the ski lockers right near the slope makes it very easy to ski in and out. Ski side view is beautiful.
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Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip:Ski side rooms 301, 302, M301, M302, 501, 502 are larger than the rest and the view is beautiful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Maples Niseko, Other at The Maples Niseko
Responded 26 Feb 2020
Dear Sandra867 We are happy to hear you found our staff helpful and provided you with a nice stay here at The Maples Niseko. Thank you for your positive review and we hope to welcome you back on any future Niseko stays you may have. Kind regards, Mallory Front Desk Team
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The Maples Niseko was so many times greater then what I had imagined. For staters the rooms where much bigger then I would have thought, especially given the sizes of average room in Japan (tiny) - and we were in a studio apartment! They had a king sized bed, a dining and kitchen area, large walk in robe and a reasonable bathroom. I could not fault the bedrooms, it was like living in luxury. The staff were also fantastic, very helpful and friendly. Most speak great English so communication is never an issue.
Down stairs they have locker rooms to store your snow gear as you are not allowed to bring it back to your rooms. I have to say that I was so impressed by the state of the locker rooms, as they are better then anything I have seen at other locations. Full sized lockers big enough for clothes plus multiple boards/skis. The rooms are warm and carpeted. Exactly what is needed for a hotel with direct assess to the slopes.
The location of the hotel is in the Main Street at the Grand Hirafu area of the mountain, which is the biggest and most lively area of Niseko. Great place to stay if you enjoy eating and drinking out with plenty of variety. Access to the slopes is as easy as it gets, literally strap in at the back door and you’re already on the slopes. The hotel backs onto a green family run which has a quad chair at its base which can take you to all areas of the mountain. Honestly this hotel and our time at Niseko was the highlight of our trip.
Certainly will be recommending this place to everyone, could not have imagined a better hotel. Online photos are accurate also!! 5/5
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Maples Niseko, Other at The Maples Niseko
Responded 29 Feb 2020
Dear jpturner21, Thank you very much for your kind and enthusiasm feedback We are very glad that you have enjoyed your ski holiday with Maples Niseko We do hope to welcome you back in Niseko next year Regards Loren
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This was the second time staying at the The Maples, loved the location, ski in ski out convenience and size of the room, this time it was myself, my wife and son, we stayed in a Deluxe room which was perfect for a small family, has a kitchen which was great for getting out on the slopes quickly every morning. Location is good walking distance to all the restaurants and supermarket. The hotel doesn't have an onsen but you can use the onsen in the prince hotel directly adjacent for 2000Yen adult/1000Yen child which we did on multiple occasions. Just before we arrived rain had washed all the snow away but the hotel was very accommodating in providing transport to Hanazono on the two days our son had lessons. The snow wouldn't stop pouring from the third day so we decided to extend for another two days, big thanks to the manager Blake for helping us find a room to extend. A massive shout out to Katie from the conciege who if it wasn't for her help we would not have managed to find transport to the airport, it was holiday season and all the taxi companies were fully booked so we were so grateful for her help. Overall a great holiday and will definately come again, big thanks to the whole team!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:The family chair lift can get really busy in the morning with Gosnow lessons so try your best to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niseko Reviews, Revenue Management at The Maples Niseko
Responded 16 Jan 2024
Dear William, Thank you so much for taking the time to share your positive experience at The Maples Niseko. We are delighted to hear that you had a wonderful stay with us. At The Maples Niseko, our goal is to provide exceptional service and create memorable experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Maples Niseko in the future. Once again, thank you for choosing The Maples Niseko for your stay, and we can't wait to have the pleasure of serving you again.
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Great location - centrally locates within walking distance to restaurants and shops, ski in/out. Facilities are modern and clean and staff is friendly and helpful. 2 bedroom perfect for family of 4, including washer/drier. Rhythm Rental onsite for easy returns and inquiries. Only downsides are for the price would be nice to have a gym and onsen onsite.
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Review collected in partnership with this hotel
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheMaplesNiseko, Manager at The Maples Niseko
Responded 9 Feb 2020
Dear Leessh2019, Thank you for your feedback As per our advertisement that Maples Niseko unique selling point is the convenience and well located at Hirafu Zaka - the prime street of Grand Hirafu Resort. There are Onsen and Gym facilities located nearby and its open for public We will pass on your positive feedback to the team and hope to see you next Winter! Kind Regards Loren
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It was so good to be so close to the slopes. The proximity of the boot room to the entry to the family ski run made it easy to get going skiing! The Maples is also very close to some of the best restaurants and bars. The staff were friendly and helpful. But perhaps the best thing was our apartment, we had our three adult children with us and used two bedrooms and a tatami in a third sectioned off area. We also had three bathrooms. The kitchen was well facilitated, and the washer dryer was also very useful. The Maples is particularly good for anyone who is in Niseko for a short period and wants to make the most of their time. We were there for four nights and loved every minute of our time at The Maples and in Niseko.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Maples Niseko, Other at The Maples Niseko
Responded 25 Sept 2023
Dear KeeliGAPO, Greetings from The Maples Niseko! Thank you very much for leaving us a high rating! We loved having you at The Maples Niseko and hope to see you again.
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We stayed in one of the studio situated on the lobby level.
The good stuff : 1. Arrived at noon and room was ready - so very lucky 2. Room is very spacious and modern 3. Very clean kitchen is very well equipped 4. Ski in ski out is a real blessing for skiers 5. Onsite rhythm counters making returns of rental equipments a breeze 6. Response is very fast when i could not find the switch to turn off the kitchen lights
The not too good stuff: 1. There is no onsen on site which would be heavensent after a tiring day on the slopes 2. No social area with a bar overlooking the slopes apart from roketto restaurant located on the 1st floor but roketto seats are meant for a restaurant and not a place to chill after a long day. We ended going to chalet ivy or tap room for drinks 3. Kitchen can do with some kitchen disposal towels 4. Sharp corners of the kitchen cabinets making it easy to knock your head if you're not careful 5. Washing machine is not a combo meaning that clothes out from washer and dryer is only 90% dry but a clothesline is provided which takes up space and make washing troublesome 6. Weak front door sound proof enabling you to hear every footsteps or conversation of passers-by 7. There is a space by the window that would be great to have a sofa or love seat 8. King size bed is really 2 twin combined 9. 2 pillows provided per room 10. Some electrical items are faulty: bedside usb charger doesn't charge and rice cooker couldn't cook using quick functions
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheMaplesNiseko, Manager at The Maples Niseko
Responded 5 Jan 2020
Dear Angela L, Thank you very much for the dot points reviews! We have noted on your reviews and will pass this to the relevant department for further investigation We are glad that you found Maples Niseko is a very convenient apartment service in Hirafu Hope to see you next winter Kind Regards Loren
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Room is clean and spacious. I ve got a room with the Yotei view and the view is simply great. The ski-in/ski-out is super convenient so you dont have to carry your ski equipments to ski lift. Ski equipments can be returned to Rhythm by simply leaving them in the locker. All in all, very nice stay and will definitely come again next year.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheMaplesNiseko, Manager at The Maples Niseko
Responded 28 Jan 2020
Dear 57victorw, Thank you very much for your kind feedback We look forward to welcoming you back in Maples Niseko Regards Loren
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The Maples is a wonderful new complex very centrally located. The ski-in ski-out is a huge bonus and made getting ready super easy for my family of first time skiers . Our apartment was very spacious, with a gorgeous view over the Family Run. I know other apartments are much smaller though. We were able to ski out and be on the chairlift straight from The Maples. Was great to also grab a morning coffee while still in my slippers from the on-site cafe. Would have loved a bath in the apartment to relax after a day skiing, though there is a onsen only a few minutes walk away.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with family
Room Tip:If you can afford, the apartments facing the Family Run are amazing!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheMaplesNiseko, Manager at The Maples Niseko
Responded 19 Jan 2020
Dear polarkitten1, Thank you very much for your valuable feedback! The Maples Niseko apartments have different layout and size, please ask us any questions required in related to your booking unit directly. Hope to see you back in next Winter Kind Regards Loren
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We stayed at The Maples in early March 2019. As stated in other answers above, there is a restaurant at the Maples. We only had cocktails there so I can't comment on the food. We didn't eat there because there are plenty of restaurants within easy walk of the Maples. There's lots of fabulous choices in Upper and Lower Hirafu (Niseko). Conceirge at The Maples were helpful and there are lots of reviews on Trip Advisor to help make your choice.
There are more places to choose from in the Kutchan-cho area.
PRICE RANGE
S$255 - S$337 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-cho
NUMBER OF ROOMS
73
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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