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166-9 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (117)
Panoramas (9)
Room & Suite (282)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 14/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Vale Niseko
Updated 14/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#9 of 22 hotels in Kutchan-cho
The Vale Niseko is nestled in the heart of Hirafu Village in a prime ski-in, ski-out location. Spacious and luxurious interiors complement fantastic onsite features, including a family-friendly restaurant, natural onsen, heated swimming pool and ski shop. This award-winning hotel is comprised of of 49 apartments with a mix of resort rooms and one, two, and three bedroom apartments - eight of which boast private onsens. A three bedroom Penthouse on the top floor includes a onsen on the heated deck, which offers uninterrupted views of stunning Mt Yotei. The Vale Niseko has become synonymous with luxury in the town of Hirafu, and its exceptional service standards and unbeatable location ensure guests will want for nothing during their visit to powder heaven.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Ski In / Ski Out
Hot bath
Heated pool
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Mountain View
Languages Spoken
271Reviews10Q+A67Room tips
Traveller rating
  • 147
  • 68
  • 30
  • 11
  • 15
Time of year
Traveller type
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Selected filters
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  • English
Popular mentions
Hagi T wrote a review Aug 2021
Sapporo, Japan1 contribution5 helpful votes
Excellent location, nice onsen, good service! I feel very comfortable. The hotel's hot springs are good, although not big, but not many people, so it is very comfortable. Courteous and competent staff, smooth operations even during COVID, I felt very secure.
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Date of stay: August 2021
Sleep Quality
4 Helpful votes
Response from Otabek Akhmadjonov, Guest Services / Front Office at The Vale Niseko
Responded 10 Oct 2021
Dear 685hagit, Thank you very much for staying at The Vale Niseko and valuable feedback. We are very glad to hear that you have enjoyed your stay with us. All staff here looking forward to welcome you back to The Vale Niseko.
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petaohata wrote a review Apr 2021
Sapporo, Japan22 contributions10 helpful votes
We stayed at The Vale for a weekend in March 2021. It was quiet because of the lack of overseas travelers (Covid times), but all the facilities were excellent and we could enjoy every part of our stay. We have a 3 year old and a 1 year old, so the apartment was perfect for us to balance eating out and cooking for ourselves. It was a great size and everything was easy to use and safe for the kids. The washer/dryer inside the apartment was so convenient for kids too. (And the huge stone bath was a highlight for them too!) Staff were very friendly and spoke Japanese and English, and The Vale is within walking distance of ski slopes/rental/cafes and restaurants - which was great as our 3 year old was hitting the slopes for the first time. The hotel also has its own restaurant, onsen and outdoor pool facilities - so it’s a great balance of convenience and independence. All around recommend.
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Date of stay: March 2021Trip type: Travelled with family
4 Helpful votes
Adrian T wrote a review Apr 2021
Marlow, United Kingdom279 contributions101 helpful votes
There are a couple of pros and cons to The Vale, we stayed here briefly. The rooms are very stuffy, there is little to no ventilation - so you'd have to turn the heating all the way down. The decor in the rooms are nice though, and I rate them highly. Check-in and Check-out was quick and efficient, members of staff were all friendly and kind and helpful. One thing I would criticise is that the Ski Shop's rates are really high, go out to one of the local ones (Rhythm - close by) instead.
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Date of stay: November 2020
Sleep Quality
5 Helpful votes
Hugo C wrote a review May 2020
2 contributions3 helpful votes
Just gave us the option to change reservation until October which makes no sense as things will not be normal then and also no ski season which was why we chose it in the first place... ANA airlines and rest of hotels did the right thing except them. It is a shame as when the time comes to go to Niseko we will stay someplace else.
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Date of stay: May 2020
3 Helpful votes
tjg wrote a review Apr 2020
Singapore, Singapore1 contribution5 helpful votes
Obviously the Coronavirus has caused unprecedented disruption around the world. Most business are generally understanding when it comes to dealing with cancellations or postponements. Not these guys. No refund whatsoever - not even partial. Complete refusal to consider deferring or rescheduling the booking into the next ski season. Rude emails. What a terrible, terrible experience. It’s difficult times that tell you all you really need to know about a business and it’s values. Shocking from them. Boycott this hotel.
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Date of stay: February 2020Trip type: Travelled with family
5 Helpful votes
US$194 - US$401 (Based on Average Rates for a Standard Room)
vale niseko hotel kutchan-cho
JapanHokkaidoAbuta-gunKutchan-choNiseko Onsen
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Frequently Asked Questions about The Vale Niseko
Which popular attractions are close to The Vale Niseko?
Nearby attractions include Niseko Kids Club (0.05 km), Mick's (0.09 km), and Boot Solutions Niseko (0.2 km).
What are some of the property amenities at The Vale Niseko?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Vale Niseko?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Vale Niseko?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The Vale Niseko?
Yes, free parking is available to guests.
What are some restaurants close to The Vale Niseko?
Conveniently located restaurants include Bombay Sizzlers Niseko, Bar Gyu, and Kamimura Restaurant.
Are there opportunities to exercise at The Vale Niseko?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at The Vale Niseko?
Yes, laundry service and self serve laundry are offered to guests.
Does The Vale Niseko have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Vale Niseko accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.