The highlight of the stay, the very friendly and service minded staff. Picking us up and driving us to the slopes with the hotel bus whenever we called. Helping us with the restaurant reservations and anything else we needed. An excellent and spacious room with city view (towards Lawson), room 509. A kitchen with all amenities and all that you need for having a great time together with the family. The room was just perfect! The ski lockers and the dryer for the boots and gloves was excellent. We had breakfast in the Green Farm Deli Cafe, every morning, awesome food! We will be back, that's for sure!
The hotel is close to the main street that leads to the slopes, with easy access to Rhythm where you can rent skis. Restaurants, bars, slopes, everything is accessible by foot, which is super convenient! The room was huge with 2 bedrooms, 2 bathrooms, a modern kitchen and living room. I loved the atmosphere and the interior design. The staff was very welcoming and available, providing pick up service, food delivery recommendations (during corona time). We were also able to check in early. I highly recommend the hotel for all kinds of travels.
I had a great time at Chatirum Niseko on a family ski trip! The hotel is super close to the ski slopes while being surrounded by shops and restaurants in the town center. The staffs are superb - very professional, informative, and welcoming. Our rooms were apartment-sized that came with a full kitchen. Will definitely visit again!!
Had a pleasant stay at Chatrium Niseko. Food was amazing, service was great because everyone was so friendly and knowledgeable. This place is definitely worth every penny spent. Would definitely come back!
Glad to have stayed here, a combination of the perfect location and excellent service made the trip unforgettable. The customer service was one of the best. They also had some of the nicest facilities with a modern touch. Overall, would definitely love to come back!
I recently stayed at the Chatrium Niseko for a mixed business and leisure trip to Niseko. It was my first time staying at the property since Chatrium took over the management of the accommodation. Chatrium Niseko is located right in the centre of the village, walkable to everything essential, large sized rooms/units, modern facilities, very clean and well maintained. The onsite Chatrium team were great, very helpful with up to date news and recommendations, welcoming and friendly and a diverse team with good local knowledge. Really good facilities in the building (Gym, Cafe/Deli, Restaurants, ATM, Ski Rental, Parking) and a very solid option for families, large and small groups, would highly recommend a stay here.
I had a wonderful experience here. Every staff member I encountered, from the valet to the check-in, to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Stayed at Hyatt House for 10 days late January to early February 2020 , from the moment we arrived the place was fantastic , the staff could not be more helpful , professional and friendly. Our room was ready early , which was great after the trip from Oz , the room itself was immaculate, modern and self contained . 2 bathrooms , 2 bedrooms , lounge and dining area and modern kitchen . Nice views of the village and ski area beyond . There is a complimentary shuttle to and from the lifts and a smaller van which dropped us to the station when we left . The Ace Family lift is only a 5 or 6 minute walk anyway . We had a car and there is free parking available onsite . Breakfast was included and was great , and changed daily . We also ate at the restaurant one night and that was also very good. Just outside the main front door and part of the building is a cafe with the best coffee in Niseko . Will definitely stay again .…
This place is pure luxury, staff were very attentive and friendly and accommodating to our needs. Staff went above and beyond by ensuring we all had a great holiday. If we needed to go somewhere slightly out of the way they offered the private shuttle to get us there. We would definitely stay there again!
Everything went perfect and I had not really any expectations since it was my first time in Niseko so no comparition possible. Front desk very helpful and friendly, made my stay really easy and memorable. Nearby restaurant and cafes were excellent without even getting out of the building if necessary . Rental ski office on premises was very nice and staff super cool. No need to carry stuff around . I loved my stay and even if the price was high it was worth it . Nothing can beat a spacious and comfy apartment after a day on the slopes .