We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Niseko Alpen is the only true ski in ski out full service hotel in the Grand Hirafu Ski Resort. The Ace Quad ski lift is one of the best ways to access the mountain and is literally a one minute walk from the hotel's...More
We stayed 5 nights in Dec 2016, so this review is a little late. But clearly we had a fantastic time and I'm still re-living it 6 months later!
We had a room for 4 person (2 on bed, 2 on futons). There's just enough...More
Best location for Grand Hirafu lift.
Hotel is in massive need of off-season capex. Rooms are rundown with stained carpets, flimsy pillows and aged mattresses. Bathroom is like a pre-fab plastic box.
Service is poor. Unhelpful on every request: Refuse to make restaurants reservations. Refused...More
Fantastic location with genuine ski in / ski out. Room (junior suite) was large with a view of the mountain. Very large buffet breakfast with all western and Japanese options. Had all essentials covered: large onsen (inside and outside areas) plus plenty of beer and...More
Functional basic hotel with ski in & ski out facility. Best feature is its location near upper Hirafu, near ski lift. Hotel looks very dated outside. Rooms are clean but pretty basic. Hotel has a good buffet spread for breakfast & a pretty good popular...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
US$180 - US$813 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Agoda, Rakuten, JAPANiCAN, Expedia, Booking.com, Priceline, Orbitz, Travelocity and Hotwire so you can book your Niseko Alpen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from Raymond_DELAYNOMORE | Reviewed this property |
The hotel should let you cancel the booking for April if you book with online 100% refund before 48/24 hours in advance, otherwise they go to charge you no matter what happen. April ski chance is by luck if there isn't any... More
The hotel should let you cancel the booking for April if you book with online 100% refund before 48/24 hours in advance, otherwise they go to charge you no matter what happen. April ski chance is by luck if there isn't any snow now you might simply cancel your trip or plan for other activities now.
Are you sure you want to delete this answer?
"Rooms facing chair lift can be noisy when slopes are being groomed."