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Traveller (98)
Room & Suite (217)
Dining (41)
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Overview
  • Excellent27%
  • Very good62%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“swimming pool”(7 reviews)
“ski lockers”(7 reviews)
“welcome center”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
12 May13 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (187)
There are newer reviews for Niseko Alpen Hotel
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Traveller rating
23
49
3
1
0
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23
49
3
1
0
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All reviewsswimming poolski lockerswelcome centerhotel onsengrand hirafujunior suitewestern breakfast itemscoach terminalrenovated roomjapanese spaother hotelsticket officehot stonesashimiskiing slopesgear hireoutdoor onsen
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11 - 15 of 76 reviews
Reviewed 20 December 2017

A cousin and I stayed here for a week during a ski vacation at Niseko. It's a very nice facility with a wonderful, outgoing staff. It's a great place to stay for skiing. They provide ski lockers for skis and boots, boot drying equipment, and...More

Thank Douglas M
Reviewed 13 July 2017 via mobile

Hotel Niseko Alpen is the only true ski in ski out full service hotel in the Grand Hirafu Ski Resort. The Ace Quad ski lift is one of the best ways to access the mountain and is literally a one minute walk from the hotel's...More

2  Thank Skier_Alan_T
Reviewed 1 June 2017

We stayed 5 nights in Dec 2016, so this review is a little late. But clearly we had a fantastic time and I'm still re-living it 6 months later! We had a room for 4 person (2 on bed, 2 on futons). There's just enough...More

Thank CHKL
Reviewed 8 April 2017 via mobile

Best location for Grand Hirafu lift. Hotel is in massive need of off-season capex. Rooms are rundown with stained carpets, flimsy pillows and aged mattresses. Bathroom is like a pre-fab plastic box. Service is poor. Unhelpful on every request: Refuse to make restaurants reservations. Refused...More

4  Thank Jones888
Reviewed 28 March 2017

Fantastic location with genuine ski in / ski out. Room (junior suite) was large with a view of the mountain. Very large buffet breakfast with all western and Japanese options. Had all essentials covered: large onsen (inside and outside areas) plus plenty of beer and...More

1  Thank Drjpr31
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Laundry Service
Multilingual Staff
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$104 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (98)
Room & Suite (217)
Dining (41)
Pool & Beach (2)
Amenities (76)
Questions & Answers
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sgpdoel
25 March 2017|
AnswerShow all 2 answers
Response from Raymond_DELAYNOMORE | Reviewed this property |
The hotel should let you cancel the booking for April if you book with online 100% refund before 48/24 hours in advance, otherwise they go to charge you no matter what happen. April ski chance is by luck if there isn't any... More
0
Votes
Room Tips
"See if you can get a room with a view of the slopes."
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"Ask for a room facing the mountain side"
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"Rooms facing chair lift can be noisy when slopes are being groomed."
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"choose a room facing the ski course"
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