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Yama Shizen

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Yama Shizen
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114 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Melbourne, Australia
Reviewed 5 days ago NEW

We stayed in a one bedroom studio suit in the Yama Shizen East building, the room was excellent well appointed, warm and comfortable. The suit has a little kitchenette with all that's required so your able to make your own breakfast etc, the bathroom is modern and also well appointed. I would have no hesitation in recommending Yama Shizen to...

Thank MaidstonePete
Renaud T, Hotel Manager at Yama Shizen, responded to this review

Dear MaidstonePete, Thank you very much for taking the time to comment on your stay at Yama Shizen. I am glad to hear the studio room was to your liking for your stay here in Niseko. We do hope you will recommend Yama Shizen, or any other of our properties, to your friends and relatives and we look forward to...

Reviewed 1 week ago

Negatives: Our main complaint was that the accommodation Youtei Tracks was 500m from the nearest lift and not 220m as described. The ski bus stop is probably 220m away, but this was not made clear and distance to lifts is important to us when we book a holiday. Also, there was no microwave in the accommodation, even though there was...

Thank xtrand
Renaud T, Hotel Manager at Yama Shizen, responded to this review

Dear Xtrand, Thank you very much for staying with us and taking time leaving a complete feedback of your stay. I am glad to hear that you enjoyed your stay overall but am sorry to hear both the accommodation and some of our services did not meet your expectations. In regards to the distance from the lifts, Youtei Tracks is...

Auckland, New Zealand
Reviewed 3 weeks ago

Yamashizen West is brilliant. The apartment was excellent; very comfortable with everything we needed - great kitchen, living area, bathrooms, laundry etc ; spotlessly clean when we arrived and well serviced throughout the week. The apartment was really well placed - close to the lifts and also close to the onsen, shops and restaurants. The set up in the ski...

Thank DaveMatthewsNZ
Renaud T, Hotel Manager at Yama Shizen, responded to this review

Dear DaveMatthewsNZ, Thank you very much for your time in leaving such a nice feedback about Yama Shizen. We are all very happy to hear you enjoyed how convenient the building and apartments are designed and the central location, in the heart of the village and close to the mountain. I am also glad to hear that Sprout Coffee Spot...

Perth, Australia
Reviewed 5 weeks ago via mobile

We stayed in an 01, one bed apartment in winter peak season. It was warm, comfortable and full of gadgetry. The Eco cleaning was sufficient every other day emptying bins, replacing essentials and changing towels. The view from our 01 apartment up the mountain was picturesque. Check-in and check out was efficient and swift. All in all a very good...

Thank Brontetom
Renaud T, Hotel Manager at Yama Shizen, responded to this review

Dear Brontetom, Thank you very much for taking time to review your stay at Yama Shizen. I am glad to hear you enjoyed both the apartment and the services provided by our team. Thank you also for sharing the photo of the view from your room. Hopefully next time the weather will be more to your liking and we look...

Townsville, Australia
Reviewed 10 February 2017 via mobile

We stayed in January- family with 3 kids, in a 2 bedroom unit. East tower, ground floor, unit 101. Unit was spacious, lots of natural light, lovely bathrooms, extra toilet, great kitchen- we cooked dinner most nights. Although we didn't have the views of the upper floors it was great not having to wait for the lift or take the...

Thank haybarr
Renaud T, Hotel Manager at Yama Shizen, responded to this review

Dear Haybarr, Thank you very much for taking the time to give your feedback about your stay at Yama Shizen. I am happy to hear you enjoyed the apartment at its best with your family. The new mini-supermarket in Hirafu, just a short walk away from Yama Shizen, certainly is a great addition to the village this winter. I am...

Hong Kong, China
Reviewed 6 February 2017

We stayed in Yama Shizen East. Compared to other places we stayed at (e.g. Ki Niseko), Yama Shizen is really spacious and a true "apartment" with a proper kitchen, big bathrooms and ample storage space. The rooms are bright and efficiently laid out. The living room easily fits a few families for an after-ski get-together whilst the kids run around...

Thank 888Hongkonger
Renaud T, Hotel Manager at Yama Shizen, responded to this review

Dear 888Hongkonger, Thank you very much for taking time writing such a nice review about your stay. I am glad to hear the apartment and our service made your stay enjoyable. I am also very happy to hear you enjoyed the morning coffee from the Yama Shizen Coffee Spot run by Sprout, the most famous coffee shop in Kutchan. I...

Sydney, Australia
Reviewed 2 February 2017

We had the three bedroom apartment with views towards Mt Yotei, stunning to wake up to. It was an easy walk up to the slopes and with Niseko Central offering valet ski and boot service, the trip home was great as you could walk to town and shop and the excellent stores. Yama Shizen is modern, fastidiously clean, safe for...

Thank Katherine B
Renaud T, Hotel Manager at Yama Shizen, responded to this review

Dear Katherine B, Thank you very much for your review and comments regarding your stay with us. I am glad you enjoyed all the facilities of Yama Shizen with your family and also the convenient location close to the slopes and restaurants. We will keep working hard to improve our services and look forward to welcoming you and your family...

Reviewed 25 January 2017

We had 4 adults and 2 children in a 3 bedroom and it was perfect. Very clean and well designed. The drying room is also very handy. The kitchen has everything you need to cook your own food. Small things like the number of hooks for your ski gear is very handy. Because it is managed by Niseko Central you...

Thank Ubangy
Renaud T, Hotel Manager at Yama Shizen, responded to this review

Dear Ubangy, Thank you very much for taking the time to leave a nice comment about your stay in Yama Shizen. I am very glad to hear you enjoyed your time with us. The Niseko Central Ski Valet is indeed an exclusive and free service to all our Guests. I am very happy to hear you enjoyed its convenient location...

Sydney, Australia
Reviewed 9 January 2017 via mobile

We have been coming to Niseko for 12 years. Yama Shizen has been our favourite 3 bedroom apartment. We loved being able to ski home and leave all our gear in the secure lockers in our building However, this year the access has been cut off and we are no longer able to ski home. We have been allocated locker...

1Thank Ann R
Management response:

Dear Ann, Thank you very much for your continued support and your review of Yama Shizen. The shortcut access to the slopes was not available this winter due to the recent construction work next door. We are talking with our neighbors and the Town Council to get this path back for next winter but had to close the access this...

Reviewed 20 September 2016

Yamashizen is the one of well designed condominiums in NISEKO area.Yamashizen locates in Hirafu ski village.All services and functions are in Hirafu.It is quite easy to get to some restaurants and ski rentals,super market and nice cafe.Their concierge staffs are helpful.It is the best choice for Ski holiday and Summer holidays.

Thank herohokkaido

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Bistrot Le Cochon
Bistrot Le Cochon
Cuisines: French, European
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Yama Shizen has 39 apartments, ranging in size from Studio Rooms to 3 bedroom Penthouses. It is ideally located in upper Hirafu Village, with excellent access to the slopes, shopping, hot springs, and all the best restaurants. Designer interiors, contemporary architecture and the latest in alpine materials, Yama Shizen offers superior levels of quality, comfort and privacy. ... more   less 

Additional Information about Yama Shizen

Address: 185-6 Yamada, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
Region: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Price Range: $158 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Yama Shizen 4*
Number of rooms: 120
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Also Known As:
Hokkaido Tracks Holidays Niseko Hotel Kutchan-Cho
Yama Shizen Japan/Hokkaido - Kutchan-Cho
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Questions & Answers

Here's what travellers have asked, with answers from Yama Shizen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on level 5 facing the mountain give fantastic views up the mountain.”
 of 5 bubbles DaveMatthewsNZ, 27 Feb 2017 | Read review
“All seem OK. With construction slated for the uphil landplot, you are perhaps better off with a downhill-facing apartment”
 of 5 bubbles 888Hongkonger, 5 Feb 2017 | Read review
“they are all good, just different views”
 of 5 bubbles 843katherineb, 1 Feb 2017 | Read review
“Choose Mt.Youtei View side”
 of 5 bubbles herohokkaido, 19 Sep 2016 | Read review
“Upper level rooms have good views , either the slopes Mt Yotei .”
 of 5 bubbles X1786KHjohnb, 7 Mar 2016 | Read review
5 of 5