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169-28 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
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Traveller (19)
Room & Suite (22)
Dining (4)

About

#19 of 123 Specialty lodging in Kutchan-cho
Location
Cleanliness
Service
Value
The exquisite rooms of Terrazze set the new heights of Niseko luxury. Each apartment is designer decorated, and filled with luxurious details that set off stunning views of majestic Mt Yotei. The onsite concierge and reception staff are onhand to make every whim become a reality, from driving you the 4 minutes to the ski hill for first tracks, to directing you to one of many nearby dining hotspots
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Golf course
Hiking
Airport transportation
Baggage storage
Parking
Wifi
Skiing
Shuttle bus service
Concierge
Non-smoking hotel
Express check-in / check-out
Laundry service
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Room features
Fireplace
Kitchenette
Refrigerator
Kitchenware
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, French, Chinese, Indonesian and 1 more
40Reviews0Q+A10Room tips
Traveller rating
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Carol H wrote a review Mar 2020
Gold Coast, Queensland, Australia3 contributions
We were due to stay in a fully paid in advance apartment this week, however a government imposed travel ban forced us to cancel our booking of course. Despite repeated requests for a refund or reschedule, this business refuses to practice any kind of compassion or good business practice. There are so many other wonderful businesses who are relaxing their rules in light of the current situation. This business is money hungry and are propping up their business with my hard earned money. Shame on them!
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mellie W wrote a review Mar 2020
1 contribution2 helpful votes
This place doesn't even deserve one star! Extremely POOR customer service. Terrazze doesn't care about the safety and health of their guests. They only care about making money. Hokkaido is in a state of emergency and the Governor is urging all residents to stay home. Terrazze is unwilling to offer any refund but instead wants to put visitors at risk. I will NOT be returning, and would NEVER recommend this hotel to any friends. I will take my business elsewhere, such as AYA, who has offered full refunds for their guests!
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Date of stay: March 2020
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Romano M wrote a review Feb 2019
Metro Manila, Philippines68 contributions44 helpful votes
Excellent staff, luxurious amenities, location is superb plus the glorious Mount Yotei view in your living room is a dream. Restaurant recommendations are curated well. Ask the hotel staff to run the fireplace and your evening will be most memorable shared with your family around the cozy room.
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Date of stay: February 2019
Value
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from NISADEBP, Manager at Terrazze Niseko
Responded 27 Feb 2019
Dear mcjake2016, Thank you for your lovely review of Terrazze - we really appreciate your positive feedback. I am thrilled to hear that you loved our location and all the luxurious amenities that we have to offer. I am also happy to hear that you found our staff to be of excellent service to you - they are always so happy to help guests like yourself in whatever way possible so that all you have to do is to kick back and have a relaxing, stress free holiday. Thank you again for choosing Terrazze for your winter Getaway. We hope to see you again next season! Warmest Regards, Nisade Boutiques Property Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hockeydame wrote a review Mar 2018
Toronto, Canada16 contributions16 helpful votes
Terrazze Niseko was a gem of a place. Our room had a stunning view of Mount Yotei, which we could only see when it wasn't endlessly dumping Japow on Niseko. The facilities were wonderful, a generous and well-planned ski room, and helpful and attentive staff. Our suite had great furnishings, fast internet, what more do you want after a fantastic day of snowboarding?
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Date of stay: February 2018
Value
Rooms
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from NISADEBP, Manager at Terrazze Niseko
Responded 19 Feb 2019
Dear hockeydame, Thank you for your lovely review of Terrazze - we really appreciate your positive feedback. We are absolutely delighted to hear that you enjoyed your stay with us and that you were pleased with the stunning views that Terrazze has to offer. Furthermore, it is great to hear that you found the services of our staff to be helpful - we are committed to ensuring all our guests are well looked after so that there is more time to play in the snow! Thanks again for choosing us for your Niseko winter getaway. We do hope to see you again soon! Warmest Regards, Nisade Boutiques Property Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter A wrote a review Feb 2018
Brisbane, Australia35 contributions11 helpful votes
We had four adults in the two BR apartment which was compact but big enough to be comfortable. Appliances (euro) and finishes (granite) were very high standard. There was a separate room for drying skis/boots etc. which was modern, spacious and well set out. The on-site receptionist and concierge booked restaurants and trips as well as drove us tot he shop and slopes - basically on call for most of the day, which was very handy as the apartment is mid village so too far to walk to the mountain each morning. However there is also a good bus service, so in the absence of Pat/Andrew, we were able to get the shuttle almost to our door at the end of the days skiing.
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Date of stay: February 2018
Value
Location
Service
Trip type: Travelled with family
Room Tip: Upper floors will have a better view, although the bottom floor is where the ski drying room is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from nisade2017, General Manager at Terrazze Niseko
Responded 24 Feb 2018
Dear Peter A, Thank you for your review, it is great to hear you had a great stay with us at Terrazze Niseko and you enjoyed both our features and services. Terrazze Niseko prides itself on our apartment appliances and features as well as our knowledgable and helpful staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HelenaK151 wrote a review Jan 2018
Greater Melbourne, Australia2 contributions4 helpful votes
We absolutely loved our stay at Terrazze. We were in the ground floor room, which I believe is smaller than the other levels, but it was still amazing. Loved the heated floors, the fireplace, even the views from our level! Very clean, new, modern and a really nice stay. However, what topped off our amazing experience at this place was the service!! It was like nothing we've ever experienced. The staff were super helpful, plus provided us with what felt like our own personal driver!! Admittedly the rooms were not full during most of our stay, so they had more time to drive us around. But even when there were more people staying, so long as we gave around 1/2 hr notice, we could be picked up and dropped off anywhere around town. It was so good!! Tanita, Andrew, Patrick, & Emily, who were the ones who helped us throughout our stay were amazing. They helped us with recommendations of where to go and what to do, and other things like researching the train timetable for us!! They all went above and beyond anything I would ever expect. So thank you guys!! Oh, and wifi speed of the hotel was so quick, ive never seen a hotel wifi so good!
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Date of stay: January 2018
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from nisade2017, General Manager at Terrazze Niseko
Responded 24 Feb 2018
Dear Helena, Thank you so much for your fantastic review. We pride ourselves on Terrazze's modern appliances and features. As you mentioned however, the true pride of NISADE is our fantastic staff, with great knowledge of the town and willingness to help, We are glad to hear the staff at Terrazze made your stay a unique and memorable experience. We look forward to providing you the same level of service on your next stay with us here at Terrazze Niseko.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
779shannon wrote a review Jan 2018
Sydney, Canada2 contributions
The apartment was lovely - perfect for our family of 4 - with comfortable rooms, lovely bathrooms and a gorgeous view. The staff could not be more accommodating and the concierge service was amazingly convenient. Even the drying room was extremely well appointed with a welcoming fireplace!
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Date of stay: December 2017
Rooms
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: We had a 2 bedroom apartment, there are single room apartments available as well.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from nisade2017, Manager at Terrazze Niseko
Responded 18 Jan 2018
Dear 779shannon, Thank you for your wonderful review of Terrazze Niseko. We pride ourselves not just on the unobstructed views of Mt Yotei from the Terrazze and the quality of our facilities but the quality of our service. Our staff work tirelessly to ensure your holiday runs smoothly and will be humbled to know they have done their job well. Terrazze is designed to be the luxurious, stress-free snow escape and we are glad we could supply this to your family. We look forward to welcoming you on your return to us here at Terrazze Niseko. NISADE MANAGEMENT TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rocky R wrote a review Dec 2017
16 contributions5 helpful votes
Good location, only 6 rooms so quite boutique, wonderful staff who really look after you, the on hand transport to drive us was fantastic. Very good kitchen , well equipped, washing machine was handy, great views, good size bath, excellent heated ski and boot room. You really feel that Nisade, the operators, have their act together on this property. We'd definitely book it again.
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Date of stay: December 2017
Rooms
Service
Trip type: Travelled with family
Room Tip: avoid level 1 rooms as not so private
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from nisade2017, Manager at Terrazze Niseko
Responded 18 Jan 2018
Dear Rocky R, Thank you for your wonderful view, I am so glad we were able to provide you with fantastic accommodation for your holiday. The facilities at Terrazze are designed to provide a luxurious and effortless holiday for our guests. We pride ourselves on the quality of both our accommodation and our service, and I am glad you enjoyed not only Terrazze and its facilities but the staff who work hard to make your holiday unforgettable. We look forward to providing you the same level of service in your next stay with us. We look forward to your return. NISADE MANAGEMENT TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bluebird247 wrote a review Mar 2017
New York City, New York1 contribution
The penthouse suite is beautifully appointed and completes the Ja-POW experience. Wake up to inspiring views of Mt. Yotei. Enjoy the local Onsen culture in your own home! The staff was accessible, helpful and made our stay exactly as we wished it. Without hesitation Terrazze and Niskeo are a winning combination for an exotic and over the top ski vacation. Miss it already! Andrew- NYC
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Date of stay: February 2017
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Responded 9 Mar 2017
Dear bluebird247, Thank you for your review of Terrazze Niseko. We are so glad you were able to experience the infamous Jap-pow in the comfort of our beautiful accommodation. The penthouse of Terrazze aims to capture your heart with its views and wonderful onsen and sauna room. We on the concierge team are thrilled to have been able to assist you and make your holiday the best it could possibly be. We look forward to giving the same unmatchable quality of care on your next visit. Warm Regards, Terrazze Niseko Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacob U wrote a review Mar 2017
1 contribution
Very fine accomodations. The indoor spa in the penthouse suite is incredible. The staff was really helpful and made sure all detailes were ironed out. The view of Mt Yotei, the massive 2,000 meter volvano is square in center of the apartment. The whole area around the apartment, Lower Hirafu Village, has several some and interesting restaurants, retail, and bars. This has to be one of the top 5 places to stay in Niseko.
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Date of stay: February 2017
Value
Cleanliness
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Responded 9 Mar 2017
Dear Jacob U, Thank you for your review. We are very proud here at Terrazze Niseko of our stunning apartments and are pleased to have wow'ed you with our penthouse. The team were more than happy to assist your group and are glad we could make your holiday as smooth and seamless as possible. We agree that Terrazze Niseko is indeed one of the best accommodations out there with the best views and the best location. We look forward to your return next year. Warm Regards, Terrazze Niseko Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$146 - US$289 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-cho
NUMBER OF ROOMS
6
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Frequently Asked Questions about Terrazze Niseko
Which popular attractions are close to Terrazze Niseko?
Nearby attractions include Niseko Kids Club (0.4 km), Mick's (0.3 km), and Boot Solutions Niseko (0.5 km).
What are some of the property amenities at Terrazze Niseko?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Terrazze Niseko?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
Is parking available at Terrazze Niseko?
Yes, free parking is available to guests.
What are some restaurants close to Terrazze Niseko?
Conveniently located restaurants include Bombay Sizzlers Niseko, Bar Gyu, and Kamimura Restaurant.
Are there opportunities to exercise at Terrazze Niseko?
Yes, guests have access to a sauna during their stay.
Does Terrazze Niseko have an airport shuttle?
Yes, Terrazze Niseko offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Terrazze Niseko have airport transportation?
Yes, Terrazze Niseko offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Terrazze Niseko?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Indonesian.