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Four Points by Sheraton Catania Hotel & Conference Center

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Four Points by Sheraton Catania Hotel & Conference Center
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870 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Catania Hotel & Conference Center
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Showing 212: English reviews
Hartford, Connecticut
Reviewed 6 August 2012

The hotel is nothing exceptional, just a normal Sheraton hotel. The location is not great. You'll need a car to get around. I would not recommend taxis as they are way too expensive and prices vary according to the whim of the driver.

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Helpful?
Thank hfdcttraveler
sheratoncatania, Direttore generale at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, Thank you for your feedback about your stay at the Sheraton Catania: the hotel is located in a residential area, just 100 mts from the rock beach to which it is connected through a private underpass. As the hotel is not in walking distance from the city center, we have a free private shuttle service to Catania for...

Frinton-On-Sea, United Kingdom
Reviewed 3 August 2012

Westarted and finished our holiday in Sicily here having been forgotten by our B&B! At 2 am we were welcomed, given a fantastic room and the staff were very helpful. Lovely views from the balcony and really spacious. Fantastic...in fact we then went back for our last night.

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Helpful?
1Thank noddee
sheratoncatania, Direttore generale at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, I am really happy that your stay at the Sheraton Catania was for you a pleasant experience. I hope to welcome you again soon. Ornella Laneri - Managing director

Naxxar, Malta
Reviewed 9 July 2012

I made a booking just two days before departing to Catania. I heard that this hotel was quite old and was a bit skeptical about it. The reception staff are gorgeous and we were very welcomed. The rooms beautiful and very well spacious. Incredibly spacious. Very tidy and the amenity gorgeous. Well done. I will return for sure.

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1Thank johannmmb
sheratoncatania, Direttore generale at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

I am really glad that you fully enjoyed your stay at our hotel and will extend your positive impression to my staff. I will be happy to welcome you again to the Sheraton Catania. Ornella laneri - Managing director

Bouncing Around
Reviewed 17 June 2012

Not sure exactly what's up with the reviews on here, but I've had a very nice couple of weeks at the Sheraton Catania... I think people are coming here for a vacation resort, and not realizing that it's a *conference hotel*. It's right across the street from the beach, within a short walk from some great restaurants by the castle,...

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2Thank jetsetwhitetrash
sheratoncatania, Direttore generale at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

I wish to thank you for the excellent opinion on posted about our hotel and our staff, which contributes to give a meaning to our efforts. I am glad that You really felt the "heart of the house" and I hope that you will be our guest again in a next future. Ornella Laneri - Managing director

Manchester
Reviewed 11 June 2012

Having read many of the reviews here on Tripadvisor I was, frankly not expecting a great deal of this hotel. I was, however pleasently surprised. The comments regarding reception an English speakers are totally false. I had no problems comunicating with the staff at reception. (Only one of the receptionists seemed to have a limited Knowledge of English but when...

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Helpful?
Thank goldman20
sheratoncatania, Direttore generale at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Thank you for your great feedback about our hotel and staff. About your complaints on breakfast and restaurant service: during last weeks we worked a lot on that and have implemented service and staff, so as we can now serve our guests at the best. I hope I will have the chance to welcome you again to the Sheraton Catania....

Moscow, Russia
Reviewed 12 May 2012

I stopped in this hotel, because I'm a Platinum member of SPG loyalty program, which includes Sheraton Hotels chain. I travel a lot, and I have something to compare. This is one of the worst hotel, in which I had to stay and he definitely should not enter into a family of Sheraton hotels, that wouldn't shame the Sheraton brand....

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7Thank Mik D
Malta
Reviewed 10 May 2012

We stayed at this Hotel because it's a branded Starwood Hotel but it totally does not deserve this flag. The check in was not up to standard, the receptionist was rude, did not speak english and did not want to help at all. Later on, we asked for a simple adaptor to recharge my laptop and they did not have...

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5Thank dvds m
Great Barrington, Massachusetts
Reviewed 29 April 2012

We were actually at another hotel but had heard and read that the new restaurant here was great, and even mentioned in the Michelin guide, so we made the effort. What a mistake and a waste of time, money, and calories. The noise level was horrible and we were served NOTHING that could not have been better at our local...

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1Thank wywyno
sheratoncatania, Direttore generale at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Sir, I am really sorry to read that your experience at Il Timo Gourmet Restaurant was so unpleasant: we are really proud of our food quality and your complaint is a real bad note for us. I wish to thank you for having made me aware of the lack of service received: that will allow me to operate so as...

uk
Reviewed 27 April 2012

About 5km outside Catania on a busy costal road in terribly scruffy ,graffiti-ridden, overflowing waste bins, rubbish strewn area. Minimalist concrete facade. Nothing of note in immediate area. Fluctuates in terms of service, housekeeping, service and availble facilities. Rather dark and drab inside, furnishings worn, fused powerpoints, etc. Ok if you are in the area in transit for a night....

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Thank gadflyUk
West Coast
Reviewed 27 April 2012

I loved my stay here but it took a full day to appreciate. My first impression of the property and all it funky, eclectic art was that it was all too much. Too much, too many, too many different patterns and designs and too close together. Even the rooms have unusual shapes! By day two I totally got it! And...

Review collected in partnership with Wyndham Hotel Group
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Helpful?
Thank Bentheredunthat
sheratoncatania, Direttore generale at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Sir, thank you for your real impressive judge about our hotel: our goal is to create a different and personalized relationship with our guests, which sometimes is not catched at first sight. I am really happy that you did, and I will take care about your suggestions to improve our services Awaiting to welcome you again to our hotel, Best...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
With panoramic views of the Ionian Sea, this Four Points by Sheraton Catania Hotel has direct access to the sea deck on lava rocks (june-september). It offers an outdoor swimming pool, a modern spa, shuttle bus to Catania downtown and spacious rooms with a modern design with Wi-Fi. All air-conditioned, the rooms feature a minibar, and a flat-screen TV. Each room has a private bathroom with shower, hairdryer, mineral water and toiletries. In the lobby you will also find a business corner for printing. Breakfast is buffet style at Four Points by Sheraton Catania Hotel. You also have a poolside bar, a stylish indoor bar for a fresh craft beer and Il Timo Restaurant owned by Saverio Piazza executive chef. Arantia Rubra spa includes 4 beauty rooms for aestetical treatments and massages, wellness area with hot tub, sauna, steam room, ice room, emotional showers, chromotherapy and tea corner. There is also a tennis court and a modern fitness centre with Technogym equipment. The property is set on a rocky beach, 15 minutes' drive from central Catania. Catania-Fontanarossa Airport is around 20 minutes away by car. ... more   less 

Additional Information about Four Points by Sheraton Catania Hotel & Conference Center

Address: Via Antonello da Messina 45, 95021, Aci Castello, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Aci Castello
Price Range: $121 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Catania Hotel & Conference Center 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Sheraton Aci Castello
Aci Castello Sheraton
Hotel Style:
#2 Luxury Hotel in Aci Castello
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Catania Hotel & Conference Center staff and other travellers.
11 questions
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Questions? Get answers from Four Points by Sheraton Catania Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite was fantastic”
elliotj, 18 Apr 2017 | Read review
“One of the better location to say in the area”
kanchanz, 3 Feb 2017 | Read review
“See front with balconies”
SASFlavio, 17 Jan 2017 | Read review
“size of double rooms vary from large to small”
MilutinStrbic, 9 Jan 2017 | Read review
“facing the ocean”
catk346, 30 Dec 2016 | Read review
5 of 5