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Grand Bahia Principe La Romana

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Grand Bahia Principe La Romana
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3,968 Reviews from our TripAdvisor Community

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Showing 2,242: English reviews
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New York City, New York
Reviewed yesterday NEW

The front desk was extremely helpful and very sweet. The all inclusive buffet was absolutely amazing and the chefs would be able to cut up extra fruit if you would like. The entertainment at the pool was hilarious and was so much fun! "Everybody!" The beach is not crystal clear blue, but still very clean. Chairs are not always crowded...

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Helpful?
Thank amirta_18
Reviewed yesterday NEW

Visited the Grand Bahia Principle La Romana between 1/18 - 1/25. Let me begin by saying the staff at the resort was perfect. Friendly, helpful and we've been to a lot of nice resorts and the staff here out preformed any we ever met. The grounds were spotless and beautiful and were delightful to walk around in. And the food...

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Helpful?
Thank Andre P
Montreal, Canada
Reviewed yesterday NEW

We went to La Romana from Feb 13 to Feb 20. Monday to Monday. My wife and I were very satisfied with our stay there. It’s a small resort we gave it 4 out of 5. First thing which might be a deal breaker, everyone needs to know the water in the ocean there is not clear. You cannot see...

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Helpful?
Thank Moogie1974
Kingston, Canada
Reviewed 3 days ago NEW

Wow ...where to start ! We booked this hotel expecting a clean room , good food and a nice beach . We got all that and more ! I read the reviews before we left and now that I have been there I'm a firm believer that people are looking for perfection on a budget . But in saying that...

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4Thank Karen T
ottawa
Reviewed 6 days ago NEWvia mobile

Best service ever from our check in with Cristobal at the front desk who is the nicest and most professional you will find. It was our anniversary and we were treated with extra special care. The resort is beautiful everyone here works really hard to keep it that way.The service is excellent everywhere so please even if it is an...

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Helpful?
1Thank nannie68
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, It is a great pleasure for us to learn that you have fully enjoyed your stay at our Resort and you appreciated the professionalism of our team members. We are aware that it is only because of them we are able to achieve our goal- the continuous improvement of our services. We are very proud to have received...

Reviewed 1 week ago

If you have booked this hotel and you are coming on TripAdvisor to see whether you have made the right choice or looking to get an idea before you book then i would say DO IT!!! Went with a friend to celebrate my 30th, it was amazing and i honestly don't understand the poor reviews. Aesthetically it looks lovely, the...

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Helpful?
4Thank Reema B
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Reema, We greatly appreciate your feedback regarding your recent stay. We thank you for your kind words about our beach, gardens , friendly staff, food and the rooms . We would like to advise you, that we have taken note of your observation to transmit them to the heads of departments involved in its solution, we can assure you...

Bronx, New York
Reviewed 1 week ago

No one greeted us upon arrival, had to walk and find our room we did not get a ride there. The beach water was brown came to find out from an employee that the sewage runs into the beach water so you cannot swim in it. An ironing board that was about 24inches long impossible to iron a dress on...

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Helpful?
Thank GLYNIS M
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Glynis, We cannot tell you how deeply we regret were not able to reach your expectations during your stay with us. We have been taken very good note about all your comments mentioned in your review to address them to our relevant department heads to take the corrective measures regarding those situations. We sincerely regret that you were not...

Chicago, Illinois
Reviewed 1 week ago

If you are reading this because of the title, skip to the third paragraph. When we arrived at the hotel, service was great for the most part. However, the showers for people on the first floor had really poor output in the morning, so we had to shower at 8:30 PM to get decent output pressure, and the doors would...

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Helpful?
Thank Natalia B
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Natalia, Thank you very much for sharing your experience with us. Your opinions are very important. We assure you that we understand your discomfort and the entire Management Team and Managers work for our guest’s satisfaction, trying to improve those issues which we would like to extend our most sincere apologies. Regarding to the sissue that you have faced...

Gloucestershire, United Kingdom
Reviewed 1 week ago

Not a 5-star hotel. Maximum 3 stars - only. Of course, everyone has their own visions and are probably quite different to mine, but I would like to share my experiences and not the other guests one. I would like to start with the first day and the arrival at the hotel. During the check-in, the guy at the front...

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Helpful?
Thank Geigerhd
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, First of all, we would like to extend our most sincere apologies for your discomfort regarding the issues you mentioned. We are sincerely very concerned to learn that we did not reach your expectations in that sense, for that reason we would like also to inform you that we have sent already your comments to the departments involved....

Fort Erie, Ontario
Reviewed 1 week ago

We arrived at the La Romana airport before noon on a Sunday and were taken directly by bus to the resort. This is the second Bahia that we stayed in as we did one last winter on the Maya Riveria. The food at the buffet and entrée restaurants were all top notch and there were great choices at every meal....

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Thank radar643
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, First we hope you had a good trip back home and we are very grateful that you have taken the time to share your experience with us. It is a pleasure for us to know that we have achieved our goal of full satisfaction to our customers and were able to fully enjoy all the services, facilities and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $193 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
419 questions
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They were all pretty good. I did not see any ocean front rooms, but there might have been some.”
 of 5 bubbles 438andrep, 21 Feb 2017 | Read review
“They are all good rooms but take the royal treatment.”
 of 5 bubbles Moogie1974, 21 Feb 2017 | Read review
“Do not book this hotel!!!!!!!”
 of 5 bubbles GLYNISM493, 13 Feb 2017 | Read review
“First time on a first floor level with great views.”
 of 5 bubbles radar643, 11 Feb 2017 | Read review
“A few i did not like, the ones on the edge of the complex that looked out to the surrounding area. Most rooms had a good location I think.”
 of 5 bubbles cliffkaren, 11 Feb 2017 | Read review
5 of 5