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Grand Bahia Principe La Romana

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3,846 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe La Romana
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Showing 2,183: English reviews
Reviewed 2 weeks ago via mobile

I have been to other all inclusive and this one by far has been my favorite. It's a beautiful resort, great entertainment and great environment. The staff goes above and beyond. Very courteous and friendly. The entertainment was something to look forward everyday and the nightlife at the disco. Again waiting staff great, great music which was hand selected by...

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Helpful?
Thank milly0328
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Milly, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. Thank you for your comprehensive review and for the kind words about the professionalism of our staff members. We hope that when returning to La Romana, you will give us the opportunity to welcome...

Montreal, Canada
Reviewed 2 weeks ago

Hi All, I booked a 14 day family vacation in hopes of it being a super one. The weather isn't cooperating but that's life, my family is wonderful, however, what;'s not wonderful however is this resort. 1- don't be fooled this is the furthest thing from a five star 2- Rooms are old and dirty, and I'm in one of...

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Helpful?
2Thank James V
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear James, We cannot tell you how deeply we regret were not able to reach your expectations during your stay with us. We have been taken very good note about all your comments mentioned in your review to address them to our relevant department heads to take the corrective measures regarding those situations. On other hand, we confirm that we...

Leeds UK
Reviewed 2 weeks ago

I was a bit apprehensive when I read some of the reviews as this was a last minute booking I didn't need to be. First of all Bahia need to update their website as it does not show how beautiful and well kept this restort is. We spent 11 nights here celebrating our 19th wedding anniversary, from the minute we...

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Helpful?
2Thank Ogunbid
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, First we hope you had a good trip back home and we are very grateful that you have taken the time to share your experience with us. It is a pleasure for us to know that we have achieved our goal of full satisfaction to our customers and were able to fully enjoy all the services, facilities and...

Reviewed 2 weeks ago via mobile

This review is mostly about one person. The boss woman of the animation team, she wears a red shirt and I think her name is Katerina but she barely wore her name tag. The animation team on both sides of the resort were amazing. Fun, friendly and helpful until the boss came around. She was so rude to the workers...

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Helpful?
5Thank MalloryKeller
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Mallory, We sincerely regret any difficulties that you may have experienced during your stay and if you did not perceive our staff members’ service as adequate as you expected, that was certainly not our intention. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal...

Reviewed 2 weeks ago

room clean pool looked good but not to clean the sea was dirty smell was like a fishing harbour beach sand was ok the ceiling had water cuming through at entrance to dining room and part of inside to food was ok plenty of same thing best staff was the room maid and gardeners wont return there for a holiday...

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Helpful?
2Thank Gordon E
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Gordon, Thanks for sharing your experience; we're glad you have spent a nice time with us. We also want to apologize for any inconvenience that may have occurred by the appearance of the beach. Despite this, our beach has been honors fourth time the audit of the International Blue Flag certification 2016-2017, which indicates that it is suitable for...

Virginia Beach, Virginia
Reviewed 3 weeks ago via mobile

Ocean water clean but brown not clear blue. Pool closes at 6 pm. Buffet okay, restaurants really good! reservations needed couldn't get for first two Nights. Staff doesn't speak much English. Clean rooms and grounds.

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Helpful?
1Thank Kelly L
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Kelly, Thanks for sharing your experience, We want to apologize for any inconvenience that may have occurred by the appearance of the beach. Despite this, our beach has been honors fourth time the audit of the International Blue Flag certification 2016-2017, which indicates that it is suitable for full use, and to make the most of a holiday. Thank...

Reviewed 3 weeks ago

This resort has it all. Huge pools, great beach with tons of activities. Gorgeous marble lobby. Tons of great food. The drinks are wonderful. This resort is enormous with something for everyone. The entertainment is exceptional compared to some other tropical resorts. Huge swim-up bar. Many bars. Many options. Quiet areas as well as hopping.

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Helpful?
1Thank Anna J
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Anna, Thank you for your beautiful comments, we' really happy that you could have a great time with us. It's a pleasure to have guest like you in our hotel, thank you for choosing us to spend your vacations. We would be honored to welcome you again in our hotel: the best hotel of Dominican Republic. Our best regards,...

Burnley, United Kingdom
Reviewed 3 weeks ago

Beautiful gardens, spotless rooms, cleaners and gardens work very hard. Bar staff very rude tend to ignore the English guests, restaurants and buffet staff lovely. Pool lovely but very noisy with awful music playing very loud at both ends of the pool. Sea was very dirty due to a river flowing through it, looked like blackpool sea rather than the...

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Helpful?
1Thank JacquiandSteve33
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Jacqui and Steve, We cannot tell you how deeply we regret were not able to reach your expectations during your stay with us. We have been taken very good note about all your comments mentioned in your review to address them to our relevant department heads to take the corrective measures regarding those situations. We sincerely regret that you...

Austin, Texas
Reviewed 3 weeks ago via mobile

We have had some great vacations and this was one of the best. The entire resort was exceptional. Beautifully laid out with tropical gardens and palms. The buffet restaurants had ful selections of tasty foods. The four ALa Carte restaurants were first class. The beach is beautiful, clean sand with shade if wanted. The pool is very clean with swim...

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Helpful?
Thank Malcolm G
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. Furthermore we would like to express our gratitude for sharing your positive remarks for all our readers on Trip Advisor. On behalf of our General Manager and all Team Members at or hotel, hope...

Reviewed 3 weeks ago

This hotel is about 1hour and 20 minutes from the airport. We ended up being in a mini bus on our own so a nice quiet ride. The room was comfortable with a mini fridge that is stocked daily. The grounds are kept impeccably clean. The food is fantastic, even at the buffet. The service is excellent. However, we couldn't...

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Helpful?
1Thank Georges G
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Georges, Thank you for taking your valued time to tell us your experience. We are glad that you have spent a nice holiday in Bahia Principe Hotel & Resort. Your feedback is very important to evaluate and improve our service, we take to apologize for any situation or problem that has made you feel uncomfortable. Thank you very much...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris 22000, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $186 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are in the Gold category. We were in Bldg 27, Ocean Front, end room, pool and pool bar view off the right side of our balcony.”
 of 5 bubbles Tim_JanAshville_NY, 7 Dec 2016 | Read review
“The safe in your room costs $4 a day ($56 for two weeks).. Why when you have to set it up yourself?”
 of 5 bubbles carm0rr, 30 Nov 2016 | Read review
“Royal golden was awesome”
 of 5 bubbles SuzanneL1234, 28 Nov 2016 | Read review
“Room near private beach 3609”
 of 5 bubbles Ogunbid, 19 Nov 2016 | Read review
“stay some where else”
 of 5 bubbles , 19 Nov 2016 | Read review
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