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..... but it felt like home. The staff were very friendly and helpful for all the little things. You could tell that everyone enjoyed what they were doing, not just going thru the motions. i will definitely return.More
Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 3 days ago
Thank you so much for your feedback. We are so happy to hear you enjoyed your stay with us. We truly do enjoy what we do here at the Residence Inn NW and are glad to hear it shows through to our guests. We look...More
My Family & I have stayed at the Residence Inn twice. Check in was easy and staff are pleasant & courteous. Both times, we stayed in a room with 2 bedrooms, 2 baths, spacious and clean, with an adequately stocked kitchen. A decent little breakfast...More
Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 1 week ago
Thank you so much for your review! We are glad to hear you enjoyed our two bedroom suite as it truly is spacious with room for a whole family. Thank you for your kind feedback on the cleanliness of our rooms and friendliness of our...More
Room was clean and in good shape. NOTE: dogs are allowed and there were many here during our stay but we encountered no noise or smell issues. Breakfast is residence inn standard fare. Location is convenient.
Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 3 weeks ago
Thank you for your kind words. We look forward to hosting you again in the future.
We stay in quite a few different RI properties. This one just doesn't rate. It is in a good location, with many nearby stores. However, it is an older property that has had some cosmetic updates, and the rooms are quite small.
There were many...More
Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 4 weeks ago
Thank you for taking the time to give us your feedback, we really appreciate it. We are glad you enjoyed the location and nearby attractions our hotel has to offer. I would like to personally discuss the concerns you had in your room...More
Rooms we set up nicely, large living area, full kitchen, bright, clean bathroom. Breakfast was hearty. Convenient to everything. Staff was especially friendly and helpful. Had small billing error, quickly fixed. Would definitely stay here again.
Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 11 October 2017
Thank you for your review! We really appreciate your business and we are glad our front office team addressed the billing error. We hope we are your destination hotel when in Richmond.
US$112 - US$200 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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