We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Richmond Northwest/Short Pump

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Residence Inn Richmond Northwest\/Short Pump
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

181 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Residence Inn Richmond Northwest/Short Pump
See the most recent reviews
Showing 180: English reviews
Raleigh, North Carolina
Reviewed 24 August 2016

We stayed here with our kids. It is really nice to have separate living and sleeping spaces. The rooms were clean and had been updated within the last 10 years. The free breakfast and pool were a huge bonus when traveling with kids. We had excellent service from the front desk staff and would stay here again. The hotel was...

 Report
Helpful?
Thank AP1108
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking time out of your busy schedule to review our hotel. We are glad we were able to accommodate your family and hope to see you on your next visit to Richmond. Sincerely, Seth Weiss General Manager

Reviewed 22 August 2016

The staff was extremely friendly and nice. The room was nice but needed some maintenance. We only spent one night here but this hotel looked like it would be very comfortable for an extended stay. Would definitely consider returning again.

 Report
Helpful?
Thank BadBroncoBlues
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for your kind words in regards to your stay with us. We hope to see you again soon next time your in Richmond. Sincerely, Seth Weiss General Manager

Reviewed 19 August 2016

Stayed here for a conference that was in downtown Richmond and it was fairly easy to get there from the hotel. The room was nice and the amenities were decent. Didn't get a chance to have breakfast there, but it looked nice (basic). I was staying with a friend who wasn't on the reservation, but they let her check in...

 Report
Helpful?
Thank Lakegrlva
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for your review. I will follow up with my team in regards to the check in process. I am glad you enjoyed your stay and we hope to see you on your next trip to Richmond. Sincerely, Seth Weiss General Manager

Herndon
Reviewed 14 August 2016

Location: It is located very close to many food places, shopping, and just miles from Shortpump Village Center and Shortpump Town Center. Parking: There is plenty of parking around the Residence Inn. Dogfriendly: This hotel is dogfriendly. The pet fee is $75 per stay. It didn't have as much grassy area for the dogs, unlike many of the Residence Inn...

 Report
Helpful?
Thank Marinda0
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking the time to review our hotel I do apologize for the late night leak. This issue has been repaired. Hope to see you on your next trip to Richmond and I will make sure that your room is fresh and leak free. Sincerely, Seth Weiss General Manager

Cincinnati, OH
Reviewed 5 August 2016

We spent almost a week visiting the Richmond area. This hotel was in a great location close to many restaurants and shopping areas. The staff were friendly and helpful with questions regarding the area. The daily breakfast was good with options of eggs, bacon or sausage, several types of bread, fruit, yogurt, cereals. juice and coffee. Everything was the appropriate...

 Report
Helpful?
Thank SueCincinnati_OH
West Palm Beach, Florida
Reviewed 28 July 2016

The staff at this property was FANTASTIC with our boys and with the boys of the 2 other teams staying there during this week. They were very attentive to our every need and request. The rooms and hallways were spotless, breakfast was perfect and they allowed us to use the dining room every evening to have our team dinners. The...

 Report
Helpful?
Thank racerwife35
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for recognizing our hotel online. We love our teams here and want to ensure that all needs are met and exceeded and I am glad we succeeded with your team. It was our pleasure serving you and we hope to see you all again on your next trip to Richmond. Sincerely, Seth Weiss General Manager

Chesapeake, Virginia
Reviewed 17 July 2016

Much needed rest for my wife and i ,mostly the wife.I stayed across the driveway from this nice hotel for CHRISTMAS Holidays,but the whole while i kept looking at this property and the guests coming & going,so decided i would try the residence inn....their sister hotel was good but i felt upgraded to excellent !..Britanny at the Front Desk was...

 Report
Helpful?
Thank Dapperdon S
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you so much for your wonderful review. We really appreciate you feedback. I will pass along your kind words to Brittany, Samantha, Glynis, and the entire team they will truly appreciate it. We hope to see you next time your in Richmond. Sincerely, Seth Weiss General Manager

Brooksville, Florida
Reviewed 13 July 2016

Great Friendly staff all shifts. Rooms are nice and clean. Amenities - pool and work out room. Both clean and up to date. Pleasant stay for a out of town working person. Saw several families with pets.

 Report
Helpful?
Thank Readhead40s
RICIN_12, Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking the time to write a review of your stay! We greatly appreciate the kind words and are delighted that you enjoyed your time with us. Please keep us in mind the next time your travels bring you back to our area. We'd love to see you again! Best Regards

Virginia Beach, Virginia
Reviewed 13 July 2016 via mobile

Haywood provided excellent customer service....thanks and keep it up.... Room was nice and roomy. The breakfast is a great feature for the business travel that is in a rush and would like a hot breakfast. The location was convenient to my training center👍🏻

 Report
Helpful?
Thank c17pete
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for your excellent comments and for recognizing Haywood, he truly is an asset. I will pass along your comments to him and the breakfast team, as well. We all hope to see you on your next trip to Richmond. Sincerely, Seth Weiss General Manager

Cooper City, Florida
Reviewed 12 July 2016 via mobile

We were very happy with our stay at this R Inn. Everyone was helpful and the room was comfortable. The cleanliness of my room was excellent. I loved the temperature of my room was set at 68 when we arrived. It was a little chilly, but easily remedied. I much rather arrive to a cool room than a hot muggy...

 Report
Helpful?
Thank suzier
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking the time to review our hotel. I am glad you were happy with your stay. We try to keep the rooms at a comfortable temperature especially during the Summer time. If there is anything I can do for you for any future visits please let us know and hope to see you back soon. Sincerely, Seth...

75 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Room/Suite (13)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (20)
Viewed
Pool/Beach Area (4)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Hotel & Grounds (7)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Henrico
0.5 km away
Hampton Inn Richmond-West
Hampton Inn Richmond-West
#1 of 23 in Glen Allen
629 reviews
3.9 km away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 83 in Richmond
643 reviews
0.9 km away
SpringHill Suites Richmond Northwest
Show Prices
Show Prices
Show Prices
4.8 km away
Hilton Richmond Hotel & Spa / Short Pump
2.0 km away
Candlewood Suites Richmond West End Short Pump
0.6 km away
Fairfield Inn & Suites Richmond Short Pump/I-64
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Richmond Northwest/Short Pump

Address: 3940 Westerre Pkwy, Henrico, VA 23233 (Formerly Residence Inn Richmond Northwest)
Region: United States > Virginia > Henrico
Price Range: $151 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Richmond Northwest/Short Pump 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travelocity, Booking.com, Hotels.com, Orbitz, Priceline and Odigeo so you can book your Residence Inn Richmond Northwest/Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Richmond Residence Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Residence Inn Richmond Northwest/Short Pump staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe the top floor so no one walks overhead.”
 of 5 bubbles pegmoo, 23 Oct 2016 | Read review
“3rd floor South side.”
 of 5 bubbles 680ivanf, 21 Oct 2016 | Read review
“hotel is dog friendly - request a room accordingly”
 of 5 bubbles AP1108, 23 Aug 2016 | Read review
“I stayed in room 218, located near the elevators and not too far from stairs to exit.”
  • The employee moved the bed over away from the leaking sprinkler
  • The first thing my dog does after checking out is to test out the bed :-)
 of 5 bubbles Marinda0, 14 Aug 2016 | Read review
“Ask for Britanny”
 of 5 bubbles dapperdons, 16 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay