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Residence Inn Richmond Northwest/Short Pump

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190 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Richmond Northwest/Short Pump
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Showing 189: English reviews
Reviewed 22 August 2016

The staff was extremely friendly and nice. The room was nice but needed some maintenance. We only spent one night here but this hotel looked like it would be very comfortable for an extended stay. Would definitely consider returning again.

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Helpful?
Thank BadBroncoBlues
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for your kind words in regards to your stay with us. We hope to see you again soon next time your in Richmond. Sincerely, Seth Weiss General Manager

Reviewed 19 August 2016

Stayed here for a conference that was in downtown Richmond and it was fairly easy to get there from the hotel. The room was nice and the amenities were decent. Didn't get a chance to have breakfast there, but it looked nice (basic). I was staying with a friend who wasn't on the reservation, but they let her check in...

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Helpful?
Thank Lakegrlva
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for your review. I will follow up with my team in regards to the check in process. I am glad you enjoyed your stay and we hope to see you on your next trip to Richmond. Sincerely, Seth Weiss General Manager

Herndon
Reviewed 14 August 2016

Location: It is located very close to many food places, shopping, and just miles from Shortpump Village Center and Shortpump Town Center. Parking: There is plenty of parking around the Residence Inn. Dogfriendly: This hotel is dogfriendly. The pet fee is $75 per stay. It didn't have as much grassy area for the dogs, unlike many of the Residence Inn...

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Thank Marinda0
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking the time to review our hotel I do apologize for the late night leak. This issue has been repaired. Hope to see you on your next trip to Richmond and I will make sure that your room is fresh and leak free. Sincerely, Seth Weiss General Manager

Cincinnati, OH
Reviewed 5 August 2016

We spent almost a week visiting the Richmond area. This hotel was in a great location close to many restaurants and shopping areas. The staff were friendly and helpful with questions regarding the area. The daily breakfast was good with options of eggs, bacon or sausage, several types of bread, fruit, yogurt, cereals. juice and coffee. Everything was the appropriate...

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Thank SueCincinnati_OH
West Palm Beach, Florida
Reviewed 28 July 2016

The staff at this property was FANTASTIC with our boys and with the boys of the 2 other teams staying there during this week. They were very attentive to our every need and request. The rooms and hallways were spotless, breakfast was perfect and they allowed us to use the dining room every evening to have our team dinners. The...

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Helpful?
Thank racerwife35
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for recognizing our hotel online. We love our teams here and want to ensure that all needs are met and exceeded and I am glad we succeeded with your team. It was our pleasure serving you and we hope to see you all again on your next trip to Richmond. Sincerely, Seth Weiss General Manager

Chesapeake, Virginia
Reviewed 17 July 2016

Much needed rest for my wife and i ,mostly the wife.I stayed across the driveway from this nice hotel for CHRISTMAS Holidays,but the whole while i kept looking at this property and the guests coming & going,so decided i would try the residence inn....their sister hotel was good but i felt upgraded to excellent !..Britanny at the Front Desk was...

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Helpful?
Thank Dapperdon S
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you so much for your wonderful review. We really appreciate you feedback. I will pass along your kind words to Brittany, Samantha, Glynis, and the entire team they will truly appreciate it. We hope to see you next time your in Richmond. Sincerely, Seth Weiss General Manager

Brooksville, Florida
Reviewed 13 July 2016

Great Friendly staff all shifts. Rooms are nice and clean. Amenities - pool and work out room. Both clean and up to date. Pleasant stay for a out of town working person. Saw several families with pets.

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Thank Readhead40s
RICIN_12, Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking the time to write a review of your stay! We greatly appreciate the kind words and are delighted that you enjoyed your time with us. Please keep us in mind the next time your travels bring you back to our area. We'd love to see you again! Best Regards

Virginia Beach, Virginia
Reviewed 13 July 2016 via mobile

Haywood provided excellent customer service....thanks and keep it up.... Room was nice and roomy. The breakfast is a great feature for the business travel that is in a rush and would like a hot breakfast. The location was convenient to my training center👍🏻

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Thank c17pete
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for your excellent comments and for recognizing Haywood, he truly is an asset. I will pass along your comments to him and the breakfast team, as well. We all hope to see you on your next trip to Richmond. Sincerely, Seth Weiss General Manager

Cooper City, Florida
Reviewed 12 July 2016 via mobile

We were very happy with our stay at this R Inn. Everyone was helpful and the room was comfortable. The cleanliness of my room was excellent. I loved the temperature of my room was set at 68 when we arrived. It was a little chilly, but easily remedied. I much rather arrive to a cool room than a hot muggy...

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Helpful?
Thank suzier
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking the time to review our hotel. I am glad you were happy with your stay. We try to keep the rooms at a comfortable temperature especially during the Summer time. If there is anything I can do for you for any future visits please let us know and hope to see you back soon. Sincerely, Seth...

Denver, North Carolina
Reviewed 2 July 2016

I would like to thank Mr. Haywood who was very professional and accommodating in my stay for three nights at the Residence Inn in Henrico, VA. He made it his priority to ensure that my family and I had the best time.

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Helpful?
Thank YvetteTobias1
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you very much for staying with us and recognizing Haywood. He is truly a superstar here at the hotel. I will definitely pass along your comments to him he will be delighted. Hope to see you again on your next visit to Richmond. Sincerely, Seth Weiss General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Richmond Northwest/Short Pump

Address: 3940 Westerre Parkway, Henrico, VA 23233 (Formerly Residence Inn Richmond Northwest)
Region: United States > Virginia > Henrico
Price Range: $175 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Richmond Northwest/Short Pump 3*
Number of rooms: 104
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Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Richmond Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Richmond Northwest/Short Pump staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here.”
bdist2000, 8 Mar 2017 | Read review
“If you want a King bed, ask the desk.”
L2761EOpatrickm, 21 Dec 2016 | Read review
“Maybe the top floor so no one walks overhead.”
pegmoo, 23 Oct 2016 | Read review
“3rd floor South side.”
680ivanf, 21 Oct 2016 | Read review
“hotel is dog friendly - request a room accordingly”
AP1108, 23 Aug 2016 | Read review
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