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See all 16 hotels in Hanga Roa

Hotel Hangaroa Eco Village & Spa

518 reviews
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Traveller (416)
Room & Suite (97)
Dining (46)
Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Restaurant
Airport Transportation
Suites
5.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (518)Write a Review
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Traveller rating
97
47
28
7
12
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97
47
28
7
12
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All reviewsall inclusive packageegg stationeaster islandbeautiful oceanlocal currencythe air conditioningsunset cocktailshotel packagecomplimentary sunsetdelicious cocktailsbreaking wavesocean view roombest hotel on the islandmini bargrass growingvolcanic rockin town
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1 - 5 of 191 reviews
Reviewed 4 days ago via mobile

My hand luggage was damaged by the hotel personel. It looks that fell on the soil, it was dirty and whe I complain about it to the hotel people, I treated like they were doing a favor. This fact itself made a bad start and...More

Thank Diovane M
Reviewed 1 week ago

We booked the room about 10 months in advance and when we arrived, found ourselves in a room overlooking the rooms on the lower level (slight ocean view, but mainly the grounds and the other rooms). They were pretty accommodating and agreed to move us...More

3  Thank MakeTime2Travel_14
Reviewed 2 weeks ago

Building and surrounds are tired and need maintenance. Our air conditioner didn’t work, seems that this is a frequent occurrence. Good tours and guides, the staff tried really hard to please and the food was average. The strange thing about this hotel was that the...More

2  Thank Antechinus747
Response from Gerencia_Hoteles, Director de Relaciones Públicas at Hotel Hangaroa Eco Village & SpaResponded 2 weeks ago

Iorana Antechinus747, Thank you for sharing your comments with us. We regret not having met your expectations in some aspects of our service. Despite not being visible on your visit, the general manager of the hotel is constantly on the premises and we have various...More

Reviewed 4 weeks ago via mobile

5 stars hotel Hangaroa is located very close to the sea and to the main street of the town Hangaroa. The hotel consist of several bungalow buildings. In separate buildings are also the reception, the bar, the restaurant and the SPA. Most of the buildings...More

1  Thank Tatjana V
Response from Gerencia_Hoteles, Director de Relaciones Públicas at Hotel Hangaroa Eco Village & SpaResponded 3 weeks ago

Iorana Tatjana, Thank you very much for sharing your experience with us. We hope that you had an excellent stay, enjoying all of the hotel's facilities and services. Many thanks for the great description of our hotel. We hope you come back soon for another...More

Reviewed 9 December 2017

There is nothing particularly wrong with this hotel but at the price point they are charging, I have experienced much higher quality all over the world. Good: Excellent bed Quiet Good breakfast buffet Bad: No wifi in room No service at the pool (dirty towels...More

2  Thank Pablo G
Response from Gerencia_Hoteles, Director de Relaciones Públicas at Hotel Hangaroa Eco Village & SpaResponded 4 weeks ago

Iorana Pablo, We are very sorry for not having met your expectations. We appreciate your feedback so that we can maintain our levels in the areas you liked and work on improving on the areas where we did not meet the expected standard. Regards, Hangaroa...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$512 - US$940 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hanga Roa
Room types
Family Rooms, Suites, Accessible rooms
Details
Price range
US$512 - US$940 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hanga Roa
Room types
Family Rooms, Suites, Accessible rooms
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Traveller (416)
Room & Suite (97)
Dining (46)
Pool & Beach (31)
Hotel & Grounds (247)
Bathroom (13)
Family and Play Areas (6)
Business Centre & Event Rooms (6)
Questions & Answers
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JILLY712
20 October 2017|
Answer
Response from ATeh888 | Reviewed this property |
Hi, full breakfast, lunch, dinner, wine, beer and cocktails / sunset drinks included . We paid for 2 whole day tours and a half day sunrise tour for the 4 of us. The tour guides we had were very knowledgeable and the tours... More
0
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Robin888
25 July 2017|
AnswerShow all 3 answers
Response from Anne N | Reviewed this property |
Yes - just let the hotel know your flight number and they will arrange pick up. Enjoy
1
Vote
Robin888
16 June 2017|
AnswerShow all 5 answers
Response from AncientHistryTravler | Reviewed this property |
No demonstrations during our stay. Fantastic property on a simply fantastic island.
1
Vote
Room Tips
"Ocean view was very nice and closest to the facilities."
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"half board or all inclusive programs"
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"all the rooms are nice"
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"I have an ocean view, but actually the way the hotel is designed a lot of the rooms do. The were Garden..."
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