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Myself and my husband had received an overnight stay as a present, on arrival there where beer bottles and cans lying about the car park!! On entry to the hotel no one was available at reception, after finding someone we eventually got checked in, the...More
disgusting we reviewed the room and decided we didn't want to stay.crumbs or carpet and bed, someones pubic hair in the bed on unchanged sheets. the windows were covered in black mould and cobwebs. we didn't want to stay, so left and came home, this...More
From the moment my sister & I entered the Hotel with our disabled mother, Kelly just could not do enough for us. She insisted helping to unload the car & asking another member of staff to help so I could get mum out of the...More
Scones and pancakes were stale and certainly not hand made. Scones came with jam and skooshy cream? Thought it would be clotted cream. Tiny strawberry tarts were also made with skooshy cream. Fairy cakes were stale and the other two small cakes were freezing as...More
Burnhouse manor, for afternoon tea with a friend, for birthday celebrations.
Fantastic service, nothing was too much trouble, good seating arrangement, toilets clean. a room was set up for a wedding delightful.
Food: sandwiches a good selection, again able to request a filling that was...More
Response from vicmat123 | Reviewed this property |
Burnhouse manor is a wonderful place to escape to for a night or two. Rooms are great, staff are great, prices are great, and the food is truly wonderful. People who criticise this place would be better staying at home... More
Burnhouse manor is a wonderful place to escape to for a night or two. Rooms are great, staff are great, prices are great, and the food is truly wonderful. People who criticise this place would be better staying at home. Stayed here a few times and have never had cause for any complaints. I have recommended the Burnhouse to friends who have visited and loved it, indeed, they returned within a fee weeks for another stay and assure me they will have more visits....Do the maths!