Residenze Portacastello
Via Portacastello, 42 Centro storico, 86170 Isernia Italy
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Room & Suite (13)
Bathroom (3)
About
#1 of 15 B&Bs / Inns in Isernia
Location
Cleanliness
Service
Value
The elegant "Residenza Portacastello-Graffolus" is located in a very calm and quiet position, just a few meters from the historic Sant'Angelo square and Piazza Municipio (with the 14th century façade of the Civic Palace and the Church of Sant'Angelo) Antonio) and a 5-minute walk from Isernia Cathedral and Romanesque Fountain Fountain.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Non-smoking hotel
Private check-in / check-out
Parking
Wifi
Shuttle bus service
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Room features
Air conditioning
Desk
Seating area
Telephone
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Clothes rack
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Business
Romantic
Languages Spoken
Italian
Location
70Somewhat walkable
Grade: 70 out of 100
12Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Contact
Via Portacastello, 42 Centro storico, 86170 Isernia Italy
Name/address in local language
Getting there
Car HireSee all Isernia car hire
118Reviews2Q+A2Room tips
Reviews
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I was in Isernia, my grandmother's ancestral town, in June of 2019 and meant to write a review then but never got around to it,so I do so now.. I cannot really comment on COVID-19 prescautions there because I traveled pre-COVID. The Residenze Portacastello has much to recommend it. Great location, very pleasant public spaces, reasonably priced. My room was on the ground floor and was a bit dark at night, but a) the air conditioning was great--it was very hot outside when I was there; b) my room had the most spacious and best appointed bathroom of any hotel I stayed at across my several weeks in Italy, and c) while yes, you had to walk a ways to the cafe that served breakfast for the hotel, it's a pleasant walk and the cafe itself was also very pleasant. I would definitely stay there again.…
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Date of stay: June 2020
Value
Service
Sleep Quality
Room Tip: If you arrive mid-day, the concierge may be away from the building for a while, so be patient!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlo Melfi, Direttore generale at Residenze Portacastello
Responded 10 Dec 2020
Thank you for the wonderful review and for the positive opinions on our structure. It's never too late to write a review; We are pleased that you enjoyed our hotel very much and that your stay was pleasant and convenient. We pay close attention to the services offered and the well-being of the guests. We have renovated a historic building maintaining its original features and at the same time enriching it with cutting-edge technological services. We also thank you for the compliments you gave us on the breakfast served in the nearby cafeteria, reachable a few meters along the characteristic alleys of the historic center of Isernia. We had to adapt to the pandemic due to COVID-19, periodically carrying out sanitization and implementing a safety protocol which, although very effective, is not invasive for guests. It was really a pleasure to host you, with the hope that on your next trip to Italy you will come back to visit us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife wanted a terrace so we had to scale a lot of stairs. On top of the building is a big room with a big terrace. The funny thing here like elswhere is that you have call to see a living sole to open the building and give you the keys of the room. Then they disappear. The room was good as was the bathroom. There was also a little kitchen. You always question what will happen if you have an emergency. Probably call the police first.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded 21 Sep 2019
Thanks for the review and for the positive opinions on the structure, in particular on the room (the Viola) on the second floor of our ancient building, with a large terrace. The building is old, but it has been completely renovated by us, made safe to all safety standards and equipped with a lot of intelligent technology. Our philosophy is to make the stay live as if the guest is at home; however our staff is available on call in no more than five minutes. In thanking her again, we hope to have another umpteenth opportunity to serve her better soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great time there. Nice place, close to great restaurants. Friendly staff and the breakfast was good, but far from the hotel. My complain is about the waiting time to check in, once there is no reception.
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Date of stay: January 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded 18 Jan 2019
We thank you for the positive feedback on our structure, we are pleased for its maximum appreciation for cleanliness, location, services, comfort and quality / price ratio. Thanks also from our staff. We liked that he enjoyed the breakfast at the affiliated cafeteria. We still apologize for the misunderstanding at the check-in, the person in charge was only a few minutes late (he was busy accompanying another guest at the Railway Station) who, however, made him sit in the hole once he called the cell phone. It was a pleasure to host her and it will be a pleasure to have her as our guest again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We didn’t pay for the first night but my daughter had to sleep on the floor because her bed was missing two baseboards. The management had a replacement bed the next morning but the room was too small anyway. Will have to specify better next time or make sure not to book room 2 arancia For more than two people.
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Date of stay: August 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded 20 Aug 2018
Meanwhile, thank you for the review. Anyway I want to clarify that you have booked a room for two people (as specified on the booking sites), while at check-in you were three. Considering that the structure was fully booked during the three days of his stay, we did our best to add a cot to his room. The unexpected on the added bed happened overnight but, as confirmed, the bed was in any case used until my arrival and then replaced. Probably his controversy was only aimed at obtaining, as we have granted, a heavy discount on the living room.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the old town center of Isernia, in an ancient building, a beautiful hotel with 7 rooms is located. The rooms sizes and design are different because of the building constraints. This only adds to the aesthetic beauty of this lovely hotel. Angelo, the hotel manager is available at any time to help. The feeling is really like living in the old city alleys. You can see from the window or the small terrace the neighbors' houses. The rooms are spacious, clean and decorated in a contemporary Italian touch. Parking is not far. Driving in the narrow alleys of the Old City is quite an experience. The price including breakfast at a cafe outside the hotel (get a daily voucher) - About 150 meters up the main street, is €55.
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Date of stay: October 2016Trip type: Travelled with friends
Location
Cleanliness
Service
Room Tip: try to get the room with a terrace and small kitchen
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded 9 May 2017
we thank you for the good and accurate review of our structure, our staff and the city of isernia. We will be very happy to have our guest again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A one night stop-over at this B&B has given us a taste of Isernia and a desire to return. The exterior of the B&B PortaCastello belies the character of the interior! As is typical in the Centro Storico (Historic quarter) of very old Italian towns & villages (& Isernia is very old!) the streets are narrow and the buildings give little away from the outside. The inside of this B&B is contemporary with the use of old exposed stone and modern marble stairs with iron handrails. Our room was clean, comfortable and a good-size with modern fixtures and fittings, modern artwork and a spacious, very well-appointed en-suite. Free car parking is a short distance away, however you do have to walk up a steep narrow street to get to the B&B, as vehicular access to the door isn’t possible. A basic breakfast (you can choose between a few options) is provided in a nearby café and we enjoyed a delicious lunch at a local restaurant: Osteria O’Pizzaiuolo, which we enjoyed so much that we returned for our evening meal. If you are thinking of staying in Isernia the B&B PortaCastello is a great place to stay and the Osteria O’Pizzaiuolo is well worth a visit.…
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Date of stay: April 2017Trip type: Travelled as a couple
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded 2 May 2017
We thank you for the beautiful and accurate review of both our structure and the city of Isernia. We will be very pleased to have our guest again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited here with three friends as one of our friends is working in a local school. The rooms are excellent very clean and full of original features, we had one issue with one of the groups rooms and was moved straight away without a problem. Would defiantly recommend asking for a room with a balcony as this takes you off the ground floor away from the noise! The town is beautiful. One little downside is our rooms were not visited in the 3 nights we stayed which means we hadn't been brought clean towels or had the facilities cleaned or replenished. Will stay again!!
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Date of stay: October 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded 9 Oct 2017
Grazie per la recensione, è stato un piacere ospitarla. Speriamo di averla di nuovo nostro ospite
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right in the heart of the old city in Isernia, beautifully renovated old house divided into tiny appartments , each extremely well fitted out with all possible facilities. Good air conditioning, Windows and shutters, lovely comfy bed and great bathroom. We were met personally and all our needs catered for. Breakfast is not in the residence but we were given tickets for cappuccino, espresso and croissants in a charming local bar with tables outside in a tiny piazza. A lovely place to stay and we will be back whilst visiting family nearby. The pillows in Italy are universally hard - and this was no exception (we travel with our own feather ones...!!!). The shower ran intermittently cold and scalding hot- a problem that needs to be fixed as it would be unsafe for children. Minor details actually given the huge positives here. Also parking is possible nearby, but as in all residences in old walled cities, it is not directly outside. Perhaps some help with baggage would be appropriate and also despite good local knowledge, TomTom and Google maps it was difficult to negotiate the one-way system and find nd the parking nearest to the Residences. …
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Date of stay: August 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded 9 Oct 2017
Grazie per la recensione, è stato un piacere ospitarla. Speriamo di averla di nuovo nostro ospite
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very nice hotel/B&B. Original stone interior is typical of the surrounding buildings and a very nice touch. Rooms are very comfortable and some come with a small kitchen with appliances. Room 7 comes with a private terrace which is lovely. There is also a shared terrace adjoined to the private one for guests of other rooms to use. Breakfast is served at a little bar down the road where hot drinks and pastries are available. Only thing I could say is an issue is that there didn't seem to be any permanent staff in the building. There is a number posted on the door to call when you arrive to check-in which could be an issue for people who don't speak the language. Staff that I did meet were extremely polite, professional and friendly.
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded 9 Oct 2017
Grazie per la recensione, è stato un piacere ospitarla. Speriamo di averla di nuovo nostro ospite
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$66 - US$77 (Based on Average Rates for a Standard Room)
LOCATION
ItalyMoliseProvince of IserniaIsernia
NUMBER OF ROOMS
9
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Claim Your ListingRESIDENZE PORTACASTELLO: See 9 Reviews, Price Comparison and 79 Photos (Isernia, Italy) - Tripadvisor
Frequently Asked Questions about Residenze Portacastello
Which popular attractions are close to Residenze Portacastello?
Nearby attractions include Cattedrale di San Pietro Apostolo (0.3 km), Centro storico di Isernia (0.3 km), and Arco di San Pietro (0.1 km).
What are some of the property amenities at Residenze Portacastello?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Residenze Portacastello?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Residenze Portacastello?
Guests can enjoy free breakfast during their stay.
Is parking available at Residenze Portacastello?
Yes, free parking is available to guests.
What are some restaurants close to Residenze Portacastello?
Conveniently located restaurants include Distinto Ristorante, Nabucco ristorante tipico, and Existo Osteria Molisana.
Does Residenze Portacastello have an airport shuttle?
Yes, Residenze Portacastello offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Residenze Portacastello have airport transportation?
Yes, Residenze Portacastello offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Residenze Portacastello located near the city centre?
Yes, it is 0.6 km away from the centre of Isernia.
Are pets allowed at Residenze Portacastello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Residenze Portacastello?
Many travellers enjoy visiting Palazzo Vescovile (0.3 km), Mura Pelasgiche (0.4 km), and Palazzo De Lellis Petrecca (4.6 km).