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Mercure Brandon Hall Hotel and Spa Warwickshire

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Mercure Brandon Hall Hotel and Spa Warwickshire
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1,097 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Brandon Hall Hotel and Spa Warwickshire
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Showing 1,082: English reviews
London, England, United Kingdom
Reviewed 3 weeks ago

The hotel was really nice, bedrooms were clean and big. The lady at the reception desk who checked us in was polite and her service was faultless. Booked our cabs and really helped with our needs. Kept us informed throughout the process of check - in as our room was not ready when we arrived. The spa was really nice,...

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Helpful?
Thank TheDoughnuts
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Thank you for your kind comments following your recent stay with us, I have passed your feedback to the relevant team leaders who are always pleased to read such positive comments. I hope that you will return to the hotel very soon and I look forward to welcoming you back very soon.

UK
Reviewed 3 weeks ago

We got a last minute deal - £104 for dinner, bed and breakfast + use of facilities. At this price it's hard to complain too much hence 4/5. Paying more and i'd reduce my rating to 3/5. ROOM (executive room) Big and spacious, bed was nice. Bathroom had seen better days - basin hot tap not working, lots of cracks...

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Helpful?
Thank nevermissabeat
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear nevermissabeat Thank you for taking the time to write a review following your recent stay with us, I'm glad that you took advantage of one of our fantastic deals, but was sorry to read that you encountered a few problems during your visit. With regard to the room issues we are currently looking into a refurbishing all of our...

Coventry, United Kingdom
Reviewed 4 weeks ago via mobile

Our whole experience with The Brandon Hall Hotel from start to finish was excellent. Our wedding was perfect and bespoke, the wedding coordinators were amazing, I really couldn't fault them at all. I would recommend this venue to anyone planning a wedding or even just staying at the hotel. The staff are really friendly and go the extra mile for...

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Helpful?
Thank ripley1977
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear ripley1977 Thank you so much for choosing Brandon Hall to host such a special day and Congratulations from all of the team. Here at Brandon Hall we always try to go that extra mile to ensure that every guest feels special and our wedding team are no exception, I'm so glad you had such a fantastic day. I hope...

Sutton Coldfield, United Kingdom
Reviewed 4 weeks ago

Stayed here while visiting family. Lovely hotel and grounds. Didn't eat there, but all staff were very friendly. Room nice and clean too, and plenty of parking. The location of the hotel is nice and peaceful, but not too far from Coventry or Warwick.

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Helpful?
Thank atgpnwt
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear atgpnwt Thank you for your lovely feedback following your recent stay with us, I'm glad that you had such an enjoyable time, and I hope that you will return very soon and I look forward to welcoming you.

Huddersfield, England, United Kingdom
Reviewed 5 weeks ago

Our yearly celebrations with friends made over 30 years ago in the village of Melbourn Cambridgeshire. We having been doing this for around 25 years plus, staying at different locations. This year it was Brandon Hall and Spa, and what a lovely welcome we received. Facilities good, swimming pool, sauna and steam room especially. Good walks for the dog.

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Helpful?
Thank Sheila T
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Sheila T Thank you for taking the time to review the hotel after your recent stay with us, and thank you for choosing to stay at Brandon Hall to see in the New Year. I hope to see you this year for another fantastic New Years Eve gala dinner and I look forward to welcoming you back.

Reviewed 13 January 2017 via mobile

Because of the tube strike I needed to make a quick booking for a business trip albeit for one night and managed to get in here. Lovely setting, seemed popular, even for a Sunday night (bridge tournament taking place). Large comfortable room where I got a decent night’s sleep. Bit of trouble on checking out as they insisted my corporate...

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Helpful?
Thank Stuart L
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Stuart L Thank you for taking the time to leave a review after your recent stay with us. I apologize for any inconvenience that was caused at reception with the confusion about your billing details, I have raised this with my Front Office manager to ensure that this does not happen again. Overall it was good to read that...

Coventry, United Kingdom
Reviewed 11 January 2017

Visited the hotel for a Spa day package arranged by my husband for my Birthday. Arrived and all reception staff were friendly, we didn’t like the mains on the menu so they changed it to sandwiches for us. Spa was quite disappointing. We assumed the spa would have a Jacuzzi which it didn’t and the sauna was broke and there...

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Helpful?
Thank Kellie L
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Kellie L Thank you for taking the time to review the hotel after your recent 'Spa day', I'm sorry that you found the experience disappointing. Unfortunately, our sauna door shattered unexpectedly and as it is bespoke is taking some time to replace, and with regards to a jacuzzi, when the pool was designed it was felt that we didn't...

Birkenhead, United Kingdom
Reviewed 11 January 2017 via mobile

The room was good and well lit, well heated and clean. Plenty of parking and baths in the rooms. Cheerful and helpful staff. Bridge players have specific needs and this was the first time the hotel had had a bridge event. It took them a little time to get used to their quirks but the hotel learnt fast. So, why...

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Helpful?
Thank David S
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear David S Thank you for taking the time to review the hotel after your recent stay with us. Our breakfast times do vary at the weekend depending on how busy we are, however on weekdays they are always the same 6.30am to 9.30am and I apologize if this was not made clear. I'm also sorry for any inconvenience that...

manchester
Reviewed 4 January 2017

We booked this hotel for a 3 night Christmas break, it was very central for some of our party travelling from Lomdon area and some from North/ North West. Upon arrival the hotel was set in its own grounds and there was plenty of parking. On entering the hotel they had decorated it beautifully with two open roaring log fires...

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Helpful?
Thank gillybobsManchester
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear gillybobsManchester Thank you so much for taking the time to review the hotel after your recent festive stay with us and Wow! what a fantastic review! I'm so glad that you had such a lovely time and that all of our little 'extra touches' didn't go unnoticed. I have passed on your comments to all of the team here...

Leicester
Reviewed 4 January 2017

This is our third stay at Brandon Hall and the second during the Christmas Day period, and once again the hotel facilities were first class, in tandem with a very special team of staff. I reflect it may be a rather overused cliché to say..."absolutely fantastic stay", although, these three words do sum up our thoughts regarding our Christmas Break...

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Helpful?
Thank SilverBullet96
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Silverbullet96 Thank you so much for your fantastic feedback following your festive break with us. It is always a great pleasure to welcome back our 'regulars' and I'm so glad that you had such a great stay. I have passed on all of your lovely comments to each member of the team who are always grateful to receive such...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Surrounded by beautiful countryside amid 17 acres of its own grounds and woodland, this lovely country house was originally built as a shooting lodge to the Brandon Manor House. Mercure Brandon Hall Hotel & Spa offers 120 spacious bedrooms, stylishly decorated and furnished with all modern amenities. Whilst staying at the hotel guests will be able to use the state of the art gymnasium and 18 meters swimming pool FREE of charge. ... more   less 

Additional Information about Mercure Brandon Hall Hotel and Spa Warwickshire

Address: Main Street, Brandon CV8 3FW, England
Region: United Kingdom > England > Warwickshire > Brandon
Price Range: $113 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Brandon Hall Hotel and Spa Warwickshire 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Coventry Brandon Hall Hotel Brandon
Accor Brandon Hall Coventry
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Brandon Hall Hotel and Spa Warwickshire staff and other travellers.
7 questions
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over a year ago
9 months ago
Northallerton, England, United Kingdom
over a year ago

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Questions? Get answers from Mercure Brandon Hall Hotel and Spa Warwickshire staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check web site !!, it gives room sizes. check out the up grade option !, well worth it”
 of 5 bubbles margaretf631, 13 Feb 2017 | Read review
“look for a local B&B”
 of 5 bubbles loughview41, 8 Feb 2017 | Read review
“Room 117 had 2 large windows made it so bright and airy, the others in our party had one”
 of 5 bubbles gillybobsManchester, 4 Jan 2017 | Read review
“It's a Mercure, so they are all good.”
 of 5 bubbles SilverBullet96, 4 Jan 2017 | Read review
“Stop at another hotel”
 of 5 bubbles stevesid, 4 Jan 2017 | Read review
5 of 5