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28/01/2018 29/01/2018
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    Protea Hotel Cape Town Durbanville

    Vineyards Office Estate 99 Jip de Jager Drive | Tyger Valley, Durbanville 7530, South Africa
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    28/01/2018 29/01/2018
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    US$132
    US$116
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    Traveller (81)
    Room & Suite (62)
    Dining (41)
    Overview
    • Excellent33%
    • Very good44%
    • Average17%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “pizza” (34 reviews)
    “cape town” (35 reviews)
    “no lift” (5 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (241)
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    1 - 5 of 233 reviews

    Reviewed 1 week ago

    Check-in and check-out were very smooth and quick. Staff tried their best to service guests. The room was not thoroughly cleaned as there were spider webs around the bedroom table. Room windows were very dirty from outside. The quality of television sound was poor.Television programmes...More

    Thank MsimangaMR
    Response from PHDhotel, General Manager at Protea Hotel Cape Town DurbanvilleResponded 1 week ago

    Dear valued GUEST, We appreciate the time take to review your recent experience at Protea Hotel by Marriott Cape Town Durbanville, and thank you for advising on the shortfalls experienced, please do accept our sincere apologies for the inconvenience experienced. Your feedback will be shared...More

    Reviewed 1 week ago

    A spacious hotel with friendly and helpful staff, 24hr security on the gate, ample secure parking and a nice swimming pool area and outdoor spaces. On occasion the service at meal times let the side down with slow and inattentive staff serving meals and only...More

    Thank Matt C
    Response from PHDhotel, General Manager at Protea Hotel Cape Town DurbanvilleResponded 1 week ago

    Dear valued GUEST, Thank you for taking the time to review your recent experience at Protea Hotel by Marriott Cape Town Durbanville. We strive to not only meet but exceed GUEST expectations at every opportunity, your feedback will be shared with the relevant Management TEAM...More

    Reviewed 2 weeks ago

    Positive remarks:: Very friendly staff that will try their best to assist you wherever they can. Nice pool area. Security at entrance point. Beautiful reception area. They have room service. Location Good for a one/ two night stay Negative Remarks: Rooms are very dark Noisy-...More

    Thank nadia v
    Response from PHDhotel, General Manager at Protea Hotel Cape Town DurbanvilleResponded 2 weeks ago

    Good Morning Nadia Thank you for completing the tripadvisor survery during your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to...More

    Reviewed 2 weeks ago

    Every staff member excelled ... most especially the doorman/porter in the afternoon/evening ... a fun elderly gentleman. Oversized, well appointed rooms with fridge, kettle and coffee/tea service. TV is an old generation flat screen which is too small for the distance between the bed and...More

    Thank Holy_Innocent
    Response from PHDhotel, General Manager at Protea Hotel Cape Town DurbanvilleResponded 2 weeks ago

    Dear Holy Thank you for taking the time to complete the survey and to write down your additional positive feedback after your recent stay with us at Protea Hotel by Marriott Durbanville. I am delighted to hear that the STAFF were so friendly and efficient....More

    Reviewed 2 weeks ago via mobile

    On arrival we were meet by Linda a man who tells it how it is. Pool is closed due to the drought “as are all pools in Cape Town”, not true. Having a 9 year old with us the pool was a deciding factor when...More

    Thank Niknakni
    Response from PHDhotel, General Manager at Protea Hotel Cape Town DurbanvilleResponded 2 weeks ago

    Dear Niknakni I refer to you recent review that you recently completed during your visit. Firstly, please allow me to offer you my most sincere apologies for the fact that the Protea Hotel by Marriott Durbanville did not meet your expectations. You are an extremely...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$110 - US$166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 95
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Agoda, Booking.com, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz and HotelQuickly so you can book your Protea Hotel Cape Town Durbanville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Durbanville
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    Traveller (81)
    Room & Suite (62)
    Dining (41)
    Pool & Beach (8)
    Hotel & Grounds (98)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    mirandajane123
    13 December 2016|
    AnswerShow all 2 answers
    Response from PHDhotel | Property representative |
    Dear MarindaJane123, Thank you for your question, we wish to please make contact with you directly to discuss this matter. We from Protea Hotel by Marriott Cape Town is unaware of any post being deleted and would like to... More
    0
    Votes
    Dasharia S
    9 February 2016|
    AnswerShow all 3 answers
    Response from Boo-ngane | Reviewed this property |
    Hi Dasharia Yes, they do provide shuttle service within a 5KM radius. Regards
    0
    Votes
    Room Tips
    "Rooms at lower level are noisy, especially on the first block because everyone pass through."
    Read review
    "Request one that does not face the main gate."
    Read review
    "Not on the ground floor- very noisy"
    Read review
    "I had a room higher up on the property where can see the vineyards and wild life"
    Read review
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