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Ona El Marques

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226 Reviews from our TripAdvisor Community

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Showing 182: English reviews
CHESHIRE
Reviewed 1 week ago NEW

A very relaxed and chilled out place. We have been coming here the the past few years and we always have a good time. Get an apartment with see views. The place is always kept very clean and tidy. It has a nice pool and the bar and restaurant is nice.

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Thank SAHACHESHIRE
Woking
Reviewed 1 week ago via mobile

We did a timeshare exchange into this resort. We were given apartment 27. This was on ground level at the rear of the main block due to the high wall at the rear of the property we were not able to see the sky from any room in the apartment. Not suitable for people with walking difficulties as both bedrooms...

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Thank GBJWoking
Reading, United Kingdom
Reviewed 2 weeks ago

Complex is very clean. Waiters in restaurant excellent. Our exchange with RCI had given us no view (RCI have done this beforehand). You are really better to ask for a view from balcony when booking. The pool does have a lifeguard but while we were there a number of people fell over toys and rubbish which he could have moved....

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Thank t0rrequebrada
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs t0rrequebrada, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona El Marques´s team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction. We...

Nottingham, United Kingdom
Reviewed 3 weeks ago

I brought this holiday for my partner for her birthday and we arrived late (around 12pm). The reception was closed but there was a security night watch guard who helped us with our luggage and helped us in our room. At first we thought this is an amazing little apartment with all the mod cons until i heard my partner...

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2Thank summerssophia
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs. summerssophia, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona El Marqués.

Bristol, United Kingdom
Reviewed 4 weeks ago

These apartments were gorgeous. We were given an apartment that had the most spectacular view. The apartment was really spacious, the kitchen was well equipped and the TV had some good channels for a chilled evening. The pool area was lovely and not crowded at all. The staff were all really friendly. The location was brilliant, especially being so close...

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1Thank Amy373
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs. Amy373, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona El Marqués.

Reviewed 27 October 2016 via mobile

Time to get away from the chaos of work and all the rain and yes El Marques fits the bill. Beautiful apartment, two beds, two bathrooms (much easier with kids) and a very nice lounge dinner with great balcony and stunning views. Kitchen was small as we enjoy cooking but had everything we needed. Staff were so helpful - nothing...

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1Thank GibbsBlackCat
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr GibbsBlackCat Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis...

London, United Kingdom
Reviewed 24 October 2016

So we stopped in this hotel for nearly a week, and we had good and pleasant stay. On arrival we parked nearby, so if you drive there you can find a lot of nearby spots to park your car, usually more busier in evening, so nearly no spots, at day time you can have more chances :) We went to...

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1Thank akrasnovskis
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs akrasnovskis We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona El Marqués team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction. We...

Bothwell, United Kingdom
Reviewed 23 October 2016

Having read about the various changes made, we quite looked forward to our annual visit . Apart from changes so far to the apartments (Mainly bedrooms) there are changes throughout the site. The most important being The restaurant and bar area. The food quality was excellent and prices very good. The staff are extremely friendly as always and fortunately are...

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1Thank SirStubby1
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr SirStubby1, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely,

England
Reviewed 19 October 2016

We had a 2 bed appartment in this resort which was well equipped and had a good kitchen with cooker, microwave and washing machine if you felt inclined. The resort is uphill out of the centre of Los Gigantes but it only takes about 10 - 15 mins to walk to / from the marina. There is a cluster of...

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1Thank Anne R
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs Anne R, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona El Marqués even more. We look forward to welcoming you back to the hotel. Kind regards,

Colchester, United Kingdom
Reviewed 19 October 2016 via mobile

I was recommended El Marques for a few days holiday and would recommend it too others... Great location very clean good Wifi helpful staff and great views my only down side was poor bar service I only used the bar twice but both times I stood at the bar, staff just looked at you and carried on chatting with each...

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Thank Chickenstu
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs Chickenstu From Ona El Marques we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. I remain at your disposal and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
Official Description (provided by the hotel)
Ona El Marques has a great location near the pretty village of Los Gigantes, the ideal setting for a dream vacation with Onahotels. The hotel offers apartments of one and two bedrooms, totally equipped and Wi-Fi. Kitchens are equipped with microwave, kitchenware, fridge, oven and washing machine. The living room is equipped with a Satellite TV, air conditioning and a DVD player. Some of the apartments have balconies from which you can watch the glorious sunsets over the island of La Gomera. Los Gigantes is dominated by the incredible blue-gray cliffs that rise like giants over the town, giving it its name and offering a spectacular setting. The village is only ten minutes away from Ona El Marques and has a variety of shops, restaurants and attractive bars facing the sea. Built around the harbor, where luxury yachts float next to fishing boats, Los Gigantes is proud of its beautiful beach kissed by the clear blue waters of the ocean. You can find another spectacular beach in the nearby village of Playa de la Arena. Ona el Marques is a sophisticated and elegant resort that has everything you need for a truly memorable holiday. ... more   less 

Additional Information about Ona El Marques

Address: Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santiago del Teide
Price Range: $85 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ona El Marques 3.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
El Marques Hotel Los Gigantes
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Questions & Answers

Here's what travellers have asked, with answers from Ona El Marques staff and other travellers.
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Questions? Get answers from Ona El Marques staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be noisy at night around apartments”
 of 5 bubbles t0rrequebrada, 16 Nov 2016 | Read review
“You can't choose a room, unless you requested in advance”
 of 5 bubbles akrasnovskis, 24 Oct 2016 | Read review
“Each apartment has washing m/c for doing own laundray”
 of 5 bubbles SirStubby1, 22 Oct 2016 | Read review
“There are lifts but avoiding the steps means walking further. Rooms facing the reception can get noise from the local sports bar”
 of 5 bubbles 402Anne, 19 Oct 2016 | Read review
“Higher rooms are better for the sea views.”
 of 5 bubbles 167gillianw, 27 Sep 2016 | Read review
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