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Ona El Marques

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226 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Holmfirth, England, United Kingdom
Reviewed 18 May 2016 via mobile

We have been coming here regularly since 1987 it has never disappointed us and the staff are fantastic the food is great and there is a lively friendly atmosphere the pool is always spotless with a lifeguard and the sun always shines what more could you wish for

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Helpful?
Thank Jenny A
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs. Jenny A, Thank you very much for your warm comment, which is a great motivation for the whole Ona El Marqués team. Ensuring that all our guests have a fabulous stay has been always and still is our main objective, and knowing that we have achieved it makes us blissful. We are pleased that you enjoyed our warm...

Melbourne, Australia
Reviewed 14 May 2016 via mobile

We had a great view from our very well appointed apartment overlooking the lower town and ocean from our balcony with the added bonus of a mountain view from the kitchen window at the other end. Everything within walking distance in terms of shops and restaurants. Enjoyed the flamenco dancing show and restaurant buffet. Wifi is at a weekly cost...

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Helpful?
Thank Slugga39
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear guest, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona El Marqués team strives daily to fulfill all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are...

Lingfield, United Kingdom
Reviewed 4 May 2016

We had a lovely holiday in El Marques in April. We have a time-share here and like it so much, it feels like home when we arrive. The apartment is very clean and spacious. The beds are rather firm, but you can ask for a mattress topper which makes it softer. From the balcony you can see the sea, a...

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Helpful?
3Thank maggiecrowe
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs. Maggiecrowe, Thank you very much for your warm comment, which is a great motivation for the whole Ona El Marqués team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We are particularly pleased that you enjoyed our new refurbished bar and the flamenco...

Nottingham, United Kingdom
Reviewed 2 May 2016

Stayed at El Marques for 1 week in April 2016. Apartment was first class. Clean with lovely decor. Great sea view. Visited restaurant for Breakfast a few times lovely food also went to the BBQ evening which was great fun, good food & entertainment. Pool area nice (pool heated!) Nice bar (happy hour 5:30-6:30). Supermarkets very close including a new...

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Helpful?
1Thank Kevin F
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr. Kevin F, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a delightful stay. The whole Ona El Marqués team strives daily to fulfill all the needs of our customers, and we are pleased that on this occasion, we achieved to make your stay an extraordinary one. We...

Scotland, United Kingdom
Reviewed 21 April 2016

We stayed here as a family of five with three children under 11. The apartment was bright and modern and very clean. The table was set for us when we arrived with complimentary wine and water. The rooms are cleaned every 2-3 days, which is a great service. Also don't bother to waste luggage space on beach towels as they...

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Helpful?
Thank familywithkids2014
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear guests, Thank you very much for your warm comment, which is a great motivation for the whole Ona El Marqués team. We are very happy to hear that you enjoyed your stay in our resort. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it with your family, makes...

UK
Reviewed 18 April 2016

We love El Marques and we visited mid-April to use our time share apartment. Whilst I would still give this a 5-star rating we did have a couple of small problems. Arriving at 7-30 in the evening we found there was no hot water for a shower 9not convenient after a 12 hour journey!) but go told there was nothing...

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Helpful?
Thank hankertonboy
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr. Hankertonboy, First of all we would like to thank you for the time spent in sharing your opinion through about Ona El Marqués TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more, and to solve some of the questions they might have about our resort. In regard to...

London, United Kingdom
Reviewed 28 March 2016

We have owned a time-share week at El Marques since 1996 and have returned every year bar one when we were elsewhere for a family wedding. The resort is very well maintained and the apartments are well stocked with furniture, fittings and equipment. The pool area is very popular and recently the bar/restaurant has had a complete overhaul. The best...

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Helpful?
Thank DavidH82
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr. David, Thank you very much for your warm comment, which is a great motivation for the whole Ona El Marqués team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We are very pleased that you have been enjoying your time-share week with us...

Leeds, United Kingdom
Reviewed 19 March 2016

The new owners of these apartments have completely destroyed the atmosphere of this complex used to be the best in the area not now ok if u want to stay in only an apartment. Food not suitable for a holl complex better to be found in nearby restaurants at half the price the bar prices extortionate and Ltd choice ie...

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Helpful?
Thank Kathleen S
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs. Kathleen S, On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona El Marqués, which I have noted with regret has not been to your complete liking. Making our customers satisfied is our main objective; therefore, day after day the whole...

Kent, United Kingdom
Reviewed 12 March 2016

Staff very helpful, rooms clean and well maintained pool area clean standard of resort very good.only negative wi if and restaurent bit expensive.check in very easily done. Maintenance very helpful when we realised we had left our suitcase key behind.

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Thank maurice b
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr. Maurice, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona El Marqués team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction. We...

Newcastle upon Tyne, United Kingdom
Reviewed 2 March 2016

love this hotel its perfect, stunning views and clean rooms. lovely bar/restaurant and the staff are amazing especially jose (the younger of the 2!) Los gigantis is by the nicest place in Tenerife, cant wait to return.

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Helpful?
Thank penrithdiner1955
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear guest, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona El Marqués team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
Official Description (provided by the hotel)
Ona El Marques has a great location near the pretty village of Los Gigantes, the ideal setting for a dream vacation with Onahotels. The hotel offers apartments of one and two bedrooms, totally equipped and Wi-Fi. Kitchens are equipped with microwave, kitchenware, fridge, oven and washing machine. The living room is equipped with a Satellite TV, air conditioning and a DVD player. Some of the apartments have balconies from which you can watch the glorious sunsets over the island of La Gomera. Los Gigantes is dominated by the incredible blue-gray cliffs that rise like giants over the town, giving it its name and offering a spectacular setting. The village is only ten minutes away from Ona El Marques and has a variety of shops, restaurants and attractive bars facing the sea. Built around the harbor, where luxury yachts float next to fishing boats, Los Gigantes is proud of its beautiful beach kissed by the clear blue waters of the ocean. You can find another spectacular beach in the nearby village of Playa de la Arena. Ona el Marques is a sophisticated and elegant resort that has everything you need for a truly memorable holiday. ... more   less 

Additional Information about Ona El Marques

Address: Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santiago del Teide
Price Range: $85 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ona El Marques 3.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
El Marques Hotel Los Gigantes
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Questions & Answers

Here's what travellers have asked, with answers from Ona El Marques staff and other travellers.
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Questions? Get answers from Ona El Marques staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be noisy at night around apartments”
 of 5 bubbles t0rrequebrada, 16 Nov 2016 | Read review
“You can't choose a room, unless you requested in advance”
 of 5 bubbles akrasnovskis, 24 Oct 2016 | Read review
“Each apartment has washing m/c for doing own laundray”
 of 5 bubbles SirStubby1, 22 Oct 2016 | Read review
“There are lifts but avoiding the steps means walking further. Rooms facing the reception can get noise from the local sports bar”
 of 5 bubbles 402Anne, 19 Oct 2016 | Read review
“Higher rooms are better for the sea views.”
 of 5 bubbles 167gillianw, 27 Sep 2016 | Read review
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