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25/12/2017 26/12/2017
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    Ona El Marques

    Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
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    25/12/2017 26/12/2017
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    Savings alert: 16% below average rate

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    Traveller (195)
    Room & Suite (74)
    Dining (27)
    • Excellent58%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “washing machine” (24 reviews)
    “time share” (17 reviews)
    “recommend el” (7 reviews)
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Poolside Bar
    Multilingual Staff
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (333)
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    51 - 55 of 263 reviews

    Reviewed 2 May 2017

    Everything about this hotel was fantastic. The staff were more than helpful if you require their help.Rooms were great. We stayed in an apartment, fully equipped with everything you could need to live there. Brilliant sea and pool views. Decent sized balcony with table and...More

    Thank YorkSue
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 2 May 2017

    Dear YorkSue, What a wonderful surprise receiving your comments! Thank you so much for the time you have spent sharing your comments with us. We are glad to know that you enjoyed everything, the staff, fully equipped apartments, pool area and lunch. We would definititely...More

    Reviewed 1 May 2017 via mobile

    Stayed here over Easter Our apartment was lovely every thing we needed and more. The pool area was kept clean and well maintained. Drinks were reasonable and the lunch time snack menu was also reasonable and good sized portions. Location good bars and restaurants nearby...More

    Thank juejuejelly
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 2 May 2017

    Dear Juejuejelly, We really appreciate your feedback thank you so much for sharing your comments with us. It is a pleasure for us to know that you experience with us was a fantastic and memorable one! Thank you for the description you have made and...More

    Reviewed 27 April 2017

    Stayed many times before and always enjoyed the experience. New for this year was new bedroom furniture which is a great improvement and they now supply decent complementary toiletries in the bathrooms. The bar and restaurant area is much improved and the happy hour prices...More

    Thank DavidH82
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 28 April 2017

    Appreciate DavidH82, Thank you so much for your feedback! We are glad to hear that you enjoyed a great week at Ona El Marqués. We will be waitingfor you to keep on enjoying moments! Best wishes, Melania Martin Guest Experience

    Reviewed 26 April 2017 via mobile

    Done 11 days at this location, and spent lots of money around the pool and at the bar as was self catering! Not kid friendly what so ever have to enter the pool by the ladder as jumping in is not aloud. Unless you don't...More

    4  Thank deano6969er
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 28 April 2017

    First of all, thank you for the time you have spent sharing your comments with us. After reading carefully, I would like to explain point by point your comments: All swimming pools have rules and the lifeguard is supervising that all our guests follow these...More

    Reviewed 26 April 2017 via mobile

    Visited at easter, hotel and facilities fantastic and situated in a great location. Rooms are clean. Staff on the whole very friendly. My only gripe would be around the regimented rules and regulations for kids having fun in the pool. Lilos are only allowed for...More

    2  Thank etchellsm
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    • Price range
    • US$71 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Priceline and getaroom.com so you can book your Ona El Marques reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Santiago del Teide
    • Also Known As
    • El Marques Hotel Los Gigantes
    Add Photo Photos
    Traveller (195)
    Room & Suite (74)
    Dining (27)
    Pool & Beach (11)
    Hotel & Grounds (104)
    Bathroom (5)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    27 October 2017|
    AnswerShow all 4 answers
    Response from OnaHotels | Property representative |
    Goof afternoon Sungoer2, As the others users said, not all rooms have sea views. We recommend you to call us and we will note your petition in our system. Even so, this could not be guarantee. Regards, Melania Martin
    Google Translation
    27 October 2017|
    AnswerShow all 5 answers
    Response from OnaHotels | Property representative |
    Good afternoon Sungoer2, Safes are availables in rooms with an extra cost. You can ask when arrive in the reception. Regarding the pets, they are not allowed in our resort. In case that you have any other question... More
    Google Translation
    18 October 2017|
    AnswerShow all 3 answers
    Response from OnaHotels | Property representative |
    Good morning Santa Gema, We offer gluten free food on request. So please, if you are interested on this service, do not hesitate to contact us. Best regards, Melania Martin
    Google Translation
    Room Tips
    "Sea view best"
    Read review
    "You take what you are given. NO CHOICE"
    Read review
    "Only criticism...When booking Room is apparently allocated on arrival......Do not go for lower..."
    Read review
    "Ask for a sea view."
    Read review
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